I Fix Pipe

I called over 3 weeks ago to have a pool leak fixed, 3 weeks later and a bill of OVER $2,422.56 pool leak is still NOT fixed. Highly DO NOT RECOMMEND. After 4 separate visits it still isn’t fixed, absolutely ridiculous. The technician works slow to bill more hours, doesn’t carry a “certain tool” that requires him to drive back to their office over 20 mins away. He made 2 trips 20 mins each way which I am all being billed for. Saw him MULTIPLE times sitting in his truck throughout the 8.5 hours I was billed. My husband did all the digging to get to the pipe and after the leak was “fixed” the dirt was left as is. I can’t imagine what a bill would have looked like if it had required the technician to dig out the pipes and recover them. I had a previous pool leak before and that company charged $1300 total and did all the digging and covering up. I called this morning to inform them of the leak with the ridiculous bill, Audrey laughed and said “that’s funny ridiculous bill” completely unprofessional!!!! Now I am stuck with the bill and their work is leaking and they can’t repair it for ANOTHER week! Do not use this company