Of 9 ratings posted on
3 verified review sites, John Stephens Five Star Public Adjuster has an average rating of
5.00 stars.
This earns a Rating Score™ of 72.20.
John was great to work with through this whole experience. He set realistic expectations and was very upfront about the process. I would recommend Five Star and John to anyone who is not getting satisfactory action & compensation from their insurance company.
John was awesome! Easy to work with and I felt he was genuinely trying to help us navigate our claim after Hurricane Michael. Would use him again, no doubt.
Reply from business
Thanks for the high praise, Lori. It was a pleasure to help.
After Michael hit Panama City Beach, we enlisted John Stephens as our Public Advocate. The condo roof failed and water poured into our unit. The insurance company didn’t recognize tile damage to our floors (2000 sq ft!) and other damage to the kitchen, bathrooms, and crown moulding. The insurance company provided a check for $7700. John and his team identified $62,000 in damage.
After months of stalling by the insurance company, John had us add a lawyer to speed up our claim. He consistently told us, it may take time, but we will get you the money for damages incurred. In the end, one year after filing, we received an additional $41,400.
Thanks to John and his team.
Ian Eisner
Reply from business
Thank you so much for the great first review, Ian. It has been a pleasure working on your behalf and getting you what you deserve.