Krystle Property Management

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88.08  Rating Score

Of 233 ratings posted on 4 verified review sites, Krystle Property Management has an average rating of 4.41 stars. This earns a Rating Score™ of 88.08.


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1 Total Review
1.0

1 rating & review posted directly on Top Rated Local®

Quality
1.0
Value
1.0
Timeliness
1.0
Experience
1.0
Satisfaction
1.0
OVERALL
1.0
Showing 1-1 of 1 item.

1 review

Alright, so I moved into a home in Benicia owned privately and managed through Krystle properties. I had zero issues, aside from a gardener who was absent-minded with his leaf blower, often causing things to fall, and sometimes break (one of the things that broke was a trap door on the patio that appeared to be held together with hot glue, which I was later blamed for when Krystle properties replied to my text 8+ months later, after they tried to kick us out.) Approximately 2-3 month before the end of our lease, I was asked if “Kathy” had contacted me about renewing our lease, which she had not. The rent was being raised. My partner and I asked if we could take a couple months to decide if we wanted to find a new place to live and go month to month- they said yes, and offered us rent $100 cheaper per month. When I asked them for written proof/ confirmation in regards to the situation, I never received an answer. Weeks later when expressing my opinions about the gardener, I got a text that said “… and your lease with go month to month automatically,” (this, immediately after they sent me a text doubting any plausibility that their gardener could have caused any of the damage that I had reported). While this was all happening, my partner and I had already signed a lease addendum to allow us to install a car charger, which, per the addendum, would remain a part of the property when we moved out. Then, when our lease had 15 days remaining, at 5 pm on a Friday, Krystle posted a 15 day notice to vacate (legally, having lived there for 2 years, they are required to provide 60 days notice). When we made it into their office on MONDAY (we had to call to even be let into the locked door 25 minutes after they opened), we were told that the homeowner was retaking possession of the property and that the best that they could do was another 30 days. In fact, legally, they had to give us 60 days notice, which we knew. Despite asking multiple times over the course of the next month, we were never once provided with any reason for which they are continuing to kick us out, but for which they are so sorry. The day after we made our main move, a sign showed up in our yard from Krystle properties saying “Coming soon.” When I called and expressed interest in the property as an anonymous individual, I was told it was being offered at the exact same price which we were paying. Then, when I contacted Krystle to ask what that meant in regards to their claim that the homeowner was repossessing the property, I was met with intense hostility. When I informed them that, due to their inability to address the situation with me as a professional adult would, I would be putting this online on every review forum legally allowable, I was then told that they would call the police if I did so. So here’s my review. Call the police, Im waiting,