MD Now Urgent Care

I'm not sure how this place got any 5 star reviews. Maybe the employees who are standing around. Brought hubby in this morning at 9. There were 2 people waiting and a couple in the back. There were tons of employees and none were doing much but playing on their phones. It's now 130 pm and he just went back to see the doctor. Maybe we should have turned around when I saw the HCA symbol. Lesson learned ... stick with SMH. This place should be shut down for lack of care!

The new MDNOW walk-in clinic in Port Charlotte will be subject to a professional complaint by myself. Another low-quality rip-off to be avoided. And I will be naming names. $170 in copays later, I can't get a simple prescription for an inhaler. They prescribed antibiotics that are not needed, another for something that can cause permanent nerve damage, and another for what amounts to an over-the-counter antacid. The genius NP who saw me walked out of the room last night when I questioned the use of antibiotics when I do not have a bacterial infection and was trying to remember if I had a reaction to the antibiotic she was prescribing. She up and walked out rudely, telling me it was 9:00pm, and to let her know which drugs I wished for her to prescribe. It had been mentioned that I needed an inhaler, but she did not prescribe one. Now, today, I tried for 3-1/2 hours to have them prescribe an inhaler. They are refusing, claiming I had declined it last night, so they can't prescribe one now. I absolutely did not decline an inhaler last night, and not only that, but what if I did? I need one and am calling to take care of it. These fools had the nerve to give me some pitiful technical reason for them not to do the right thing. Hey Laurel Ciccarello, NP. Sound about right? Hey MDNOW. You had no time for last night. You made me wait for 3-1/2 hours today only to tell me you won't add a simple inhaler to a prescription. I informed them on the phone that I would go public with the details, but they still refused to prescribe an inhaler when I needed one very badly. I will be posting this as a review on their site, as well as Trip Advisor and every other place that accepts reviews.

This place is the worst of the very bad and they truly live up to their bad reviews online. Never made it past front desk! After waiting about 2 hours with my toddler I had to walk out without him being seen by a doctor. The receptionist was exceptionally rude and nasty with tons of attitude and zero customer skills. The place was packed with sick coughing people today and when I inquired why the ones who came in later are being seen before us I was told that maybe because of issues with paperwork. She had hard time verifying my insurance but finally accepted my co-pay. After being told that another person is ahead of us (who came in later after us of course) I decided to leave this facility. I asked for the refund of the visit. The same “helpful” receptionist advised me that after searching in her computer she could not find my payment. What a joke! I told her that I will dispute the charge with my credit card and commented that their service is absolutely the worst. Waste of time, will never come back. While we waited, it became obvious that they treat most walk-ins in the same arrogant and rude manner. Why MD Now continues to employ such unprofessional individuals is beyond my comprehension.