Of 708 ratings/reviews posted on
5 verified review sites, Niagara Cycle Works has an average rating of
This earns a Rating Score™ of 87.5.
We're here to get you on a bike, wherever you might be. At Niagara Cycle we offer you the widest selection of bike parts anywhere on the internet. From affordable parts and accessories that will get you on your way, to high end components to help you cross the finish line strong, Niagara Cycle is sure to have what you need.
I have bought a fair amount of things from this store online and I've never had any issues. Prices are very competitive and shipping is as fast as can be expected nowadays. I would not hesitate to do business with them in the future or recommend them to others.
Great source for parts. I rebuild a lot of older bikes for foster kids, and keep a few of my own classics going as well. Niagara has what I need, and at a very fair price. It would be impossible to keep some of these older machines running without a supplier who stocks the relevant parts.
Products and prices were very good. I must say though that phone calls and emails were never returned and I was never able to get questions that I had answered. I bit the bullet and just ordered the wheels that I needed blindly. Thank goodness everything came out without a hitch. Trying to get personal contact never materialized.
They had a very scarce part, but it took a while to get it, I think it was from a warehouse in a hurricane zone that took the post office a long time to deliver from. But it was worth the wait, I did not want to junk my classic bike
The products and value offered by Niagara Cycle is awesome. Their website is easy to use and the products arrived in the time they were promised. I would recommend all cyclists to look at Niagara for your cycling needs.
Product was as expected (rear water bottle cage holder - easy to install and appears to be sturdy w/ the bottles staying in the cages and not popping out). Ordering was easy and the product was delivered early. So all was good!
Ordering was fast and easy. Only thing that had gotten me was that I mistakenly bought 2 pairs instead of 2 grips. Didn't realize they were pairs when I read the description. Otherwise great. And it didn't matter the extra pair, just a backup pair.
I've been shopping with Niagara for several years. I find the product selection is great, prices fair, and customer service prompt when I needed it in the past. Shipping is slow. Time for product to be shipped is slow, and the slowness is the reason I don't use them as much as I would otherwise. I am a bicycle rebuilder and go through a lot of parts and accessories. Since I can't purchase at wholesale, I search for the best retail price I can find, and Niagara is usually right in there. Closeout sales are awesome and it would be nice to be alerted of deals and sales on a regular basis, especially in the winter when I have a little more time to shop sales. -- a targeted newsletter -- utilizing information gleaned from a survey would increase Niagara's ability to identify certain customer types and cater to the anticipated volume and needs. ***(if I end up getting spam from third parties not bicycle related because of this review, I will never purchase from Niagara again ;) )***
I restore old schwinn and Columbia cruisers, your prices are very reasonable and your shipping has always been early, at least 3-4 days early. You guys have a huge selection of products and your website is easy to navigate.. wish you guys had a store in California!!!
I have no real quarrels with Niagra Cycle works. They offer a lot of the bicycle parts that I need at a competitive price. If anything the only complaint I have is the inconsistent delivery times. Sometimes it takes 3-5 business days, while sometimes it takes up to 10 business days to get my merch.
Ordered spoke tighteners. They arrived very quickly, and used them as soon as they arrived. I was going to use a small adjustable wrench, but changed my my mind and ordered the spoke wrenches. I'm glad I did. They worked great! If you want the job done right use the right tools, as they say.
My experience with Niagara Cycle has been positive in most ways.
I had no trouble returning an incorrect chain wheel.
The website contains many parts to keep older, entry level bikes
rolling, as well as the newest products.
Compared to other bicycle e-trailers, the prices are competitive,
in the same range. Shipping to Ohio only takes 3 days via UPS
Ground, once the order is picked at the warehouse.
I realize there are conditions beyond your control, mostly due to
changing standards in the bicycle industry. Several tried and true
products over the years no longer seem to be available. Kalloy
seatposts, for example. Many products on your website are listed
as out of stock, and it's not clear if they will return. So, overall, I
am satisfied with your company, and will continue to shop here.
My wishlist has several items I will be purchasing soon.