Nova Home Health Care

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97.92  Rating Score
8AM - 9PM ▾

Of 26 ratings posted on 4 verified review sites, Nova Home Health Care has an average rating of 4.79 stars. This earns a Rating Score™ of 97.92.

Nova Home Health Care is a locally owned and operated Medicare Certified Home Health Care agency. Our mission is to support and care for the families in our community by providing compassionate, innovative and personalized care. We take a comprehensive approach to care and believe it is best delivered in the comfort and privacy of our client?s home.

Serving: FAIRFAX, VA

Top Rated Local® Business in Virginia, Home Health Care Providers (#1 in 2019)

Top Rated Local® Business in Virginia (#34 in 2019)

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4.79 avg / 26 ratings on 4 verified review sites
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6 ratings & reviews posted directly on Top Rated Local®

Quality
5.0
Value
5.0
Timeliness
5.0
Experience
5.0
Satisfaction
5.0
OVERALL
5.0
Showing 1-6 of 6 items.

1 review

Verified
I had surgery on my back and needed a nurse to check my staples and dressing changes. The staff was wonderful! My nurse Sara was just wonderful! Every week someone from the office called to check on me. Which I thought was the nicest thing to do. Sara made me feel that my needs were very important and that I was not just a number. Both Sara and the staff are very knowledgeable and caring. They made me laugh especially when I needed a good laugh. I am looking forward to be able to therapy with them. I will use and recommend them to everyone I know. I greatly appreciate how professional, knowledgeable and kind they are. Thank you Nova Home Health Care! Katie Passey

Reply from business

Thank you Katie for the great review. We passed your appreciation to Sara and office staff that you have interacted with. We with you all the best.

1 review

Verified
Nova Home Health Care is the most reliable home health company I've worked with. The nurses and therapists are attentive, receptive, compassionate and have excellent communication skills. They ensure that their patients receive the best care possible. Highly recommend this company!

1 review

Verified
About a year ago, Dad was diagnosed with a terminal illness. Nova came very highly recommended by the internist's office. From the minute I called them they understood what our needs were and how to help. We had all levels of caregivers out to care for Dad and help support his condition. As he became weaker we required more assistance and more skilled care. We have had nursing assistants, registered nurses and therapists out to help my father during his final months. Living part of the year out of state, it is a huge relief to have quality professionals take care of all the details and to know before we know what his care will require. Nova has been a blessing for sure.

1 review

Verified
My parents used Nova for several years, and we could not have done it without them. From working with me to identify the caregiver team that was best for my parents, to Medicaid, Medicare and allowing me to have direct input into the care-giving plan for my parents were the highlights of Nova's professionalism. My parents lived in my home so having caregivers with thorough background checks, fully bonded and insured was extremely important. I highly recommend this company to anyone who needs someone to care for a loved one - whether you need someone to cover nursing care, help with personal care - they are the people for you!

1 review

Verified
My family has been super happy with the Nova Home Healthcare caregivers. We hired them to supplement my mom's assisted living staff for round-the-clock care after she fell and broke her hip. When she fell two years ago, she deteriorated mentally during her stay at a rehab facility, so this time, we brought her straight back from the hospital to her assisted living apartment and brought in Nova Home Healthcare Personal care and physical/occupational therapists (PT/OT). She recovered much more quickly and stayed mentally sharp(er). The Nova caregivers were always patient (my mom can be rather difficult at times) and kind--brought her flowers from home, calmed her down, helped her do her exercises and rehab. They always communicated well with our family, left detailed notes, etc. The administrative staff have been very accommodating, too. We can't say enough nice things about the caregivers--in particular, Heather has been a saint and a godsend!

1 review

Verified
Nova Home Healthcare has been an incredible choice for our family. From the minute we realized that our mother needed full-time care, agency director and the rest of the staff have gone out of their way to provide excellent caregivers, not only on short notice but also with great thought and consideration to my mother's medical, physical and emotional needs. Our situation is complex and occasionally critical, and the staff consistently responds quickly, appropriately and with thoughtful kindness. I honestly don't know how we would survive without them.

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