My family has been super happy with the Nova Home Healthcare caregivers. We hired them to supplement my mom's assisted living staff for round-the-clock care after she fell and broke her hip. When she fell two years ago, she deteriorated mentally during her stay at a rehab facility, so this time, we brought her straight back from the hospital to her assisted living apartment and brought in Nova Home Healthcare Personal care and physical/occupational therapists (PT/OT). She recovered much more quickly and stayed mentally sharp(er). The Nova caregivers were always patient (my mom can be rather difficult at times) and kind--brought her flowers from home, calmed her down, helped her do her exercises and rehab. They always communicated well with our family, left detailed notes, etc. The administrative staff have been very accommodating, too. We can't say enough nice things about the caregivers--in particular, Heather has been a saint and a godsend!