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ProSource Of Albany

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91.16  Rating Score
Of 56 ratings/reviews posted on 6 verified review sites, ProSource Of Albany has an average rating of 4.42 stars. This earns a Rating Score™ of 91.16.

ProSource Wholesale® is the source for home and commercial remodeling projects. We offer the best of everything -- flooring, kitchen and bath products; dedicated service that's tailored to your needs; and a network of trade pro members who bring dream projects to life. Read what trade professionals and homeowners are saying about ProSource. You'll discover there's only one choice for successful projects. When you're ready, share your experience with us -- we'd love to hear what you think.

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56 ratings/reviews posted on 6 verified review sites

9 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 4.8
Value * * * * * 4.6
Timeliness * * * * * 4.4
Experience * * * * * 4.6
Satisfaction * * * * * 4.6
OVERALL * * * * * 4.6
Showing 1-9 of 9 items.

1 review

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Service provided to us couldn't have been improved upon in anyway.

Reply from business

Hi William, Thanks for taking the time to leave a review. We're so happy to hear you enjoyed your visit to our showroom. We truly appreciate your feedback and look forward to your next visit. Take care!

1 review

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Got my wolf cabinets from prosource albany and couldnt be happier. Had one little crack in the face of my corner cab, real hard will do that sometimes,. Sent a couple pics to Sue Kirsch at Albany Prosource and she got back to me immediately the next day. Had my replacement in less then a week. Love my new wolf cabinets ,like Prosource,and found Sue from Prosource very professional and on top of her game.

Reply from business

Hi Mike, Thanks for the review. We're so happy to hear you enjoyed working with our showroom team and love your new cabinets. We appreciate your feedback and hope to have you in the store again soon. Take care!

1 review

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Great experience with Pro Source, our carpet was installed in record time with no hassles exactly as we had requested. Sue was a pleasure to work with . Very competitively priced. Would recommend Pro Source .

Reply from business

Hi Karen, Thanks for taking the time to leave a review. We're so happy to hear you had a great experience working with out showroom team. We appreciate the feedback and will definitely forward it on to Sue. We look forward to your next visit. Come back and see us anytime, take care!

1 review

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Prompt assistance, quick turnaround on product delivery

Reply from business

Hi Sally, Thanks for taking the time to leave a review. We're so happy to hear you had a great experience with our showroom team. We value your feedback and hope to see you again soon. Take care!

1 review

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Very dissapointed with ProSource of Albany overall. They initially underestimated the quantity of materials I needed for the job, which led to me having to call off starting the work the day before and delaying my schedule by two weeks. When i had to return some of the mortar, i was charged a 25% restocking fee. Then come to find out they sold me the incorrect modified thinset material, when only unmodified would be allowed and warrantied by the membrane manufacturer. They accepted a return on the thinset, but would not allow me to return 2 bags of grout when my installer suggested I use a better product instead. So in essence, I spent over $7,000 on materials, and they wouldn't accept back $80 worth of grout.

1 review

* * * * * Verified
Easy to work with , good value , very professional and knowledgeable staff.

Reply from business

Hi Stephen, Thanks for the review! We are thrilled to hear you enjoyed working with our showroom team. We value your feedback and are looking forward to your next visit. Take care!

1 review

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From the time I made my first call to the point of delivery everyone that I talked with new exactly what they were doing. The staff was prompt and timely when issuing proposals. Cant wait for my next project so that I can work Pro Source again

Reply from business

Hi Richard, Thank you for taking the time to leave a review! We are so thrilled to hear you enjoyed your visit to our showroom. We appreciate your feedback and look forward to your next visit. Come back and see us anytime, take care!

1 review

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Friendly and helpful sales staff. Good prices and selection.

Reply from business

Hi Fred, Thank you for taking the time to leave a review! We are very pleased to hear you enjoyed working with our showroom team. We appreciate your feedback and are looking forward to having you back!

1 review

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thank you

Reply from business

Hi Melissa, You are very welcome! Thanks for taking the time to leave a review! We value your feedback and hope to have you back soon, take care!

*0 additional reviews are factored into the overall rating, but are not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.