I attempted to see a doctor at this clinic for severe social anxiety issues. It was very very difficult to even get in touch with someone at this clinic. They then emailed me new patient paperwork that I had to fill out and get back to them. I attempted to reach them several times to schedule an appointment. They called me once and I missed the call due to my ringer on my phone being off because my work requires it. I emailed the correspondent Amanda, that I had already spoken and was very short and rude, to to let her know that it would be easier to make phone contact with my husband. After waiting a week after I had returned my new patient paperwork, Amanda contacted my husband, which I had informed her was the best way to reach me many times through email. She first griped about me not answering my phone which I had already told her through email to call my husband's phone due to mine being off for work most of the time, and informed him that I could not be seen by a psychiatrist or psychologist in their clinic because I am on an opiate replacement therapy from another doctor. He said that she had a very snotty tone which I noticed the one and only time I spoke with her. First, the really need a more compassionate new patient coordinator because she will cause people to not want to call back.. Second, I was previously addicted to several other types of street drugs and opiates and have been on suboxone therapy for 2 years. I have not touched a street drug in 2 years and I have began to ween off the suboxone. I think its ridiculous that I cannot get mental therapy due to recovering from addiction. That is just crazy. I am reaching out for help and I am being denied help. I have very good blue cross and blue shield insurance, so that was definitely not the issue. They call themselves mental therapists yet deny help to people that need it. I would love zero stars if that was possible.
1 review 