Provider of Ductless Mini Split Comfort Systems
We are a HVAC contracting firm with a rigid eye for quality and customer service. We constantly encourage our customers to take advantage of the latest ductless technology – more efficient, comfortable and safer for the environment products. Our company has been running (and improving!) since 1994. We are very proud that our growth and success are entirely attributed to customer referrals for our exceptional quality of service.

6106 MAURICE AVE MASPETH , NY 11378

111

Verified customers have rated this business!
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Mr S.   Verified

*****
The Customer Care team handled my phone call in a friendly and polite manner, initiating the call to alert me to the fact that it was time to schedule an annual maintenance check. Available dates and

Enrique V.   Verified

*****
I just wanted to drop a note of thanks for all your help in the installation of our new Mitsubishi Ductless Air Conditioner. I have to say, you guys exceeded our expectations. Roman and his team were

Jennifer B.   Verified

*****
I dealt with Dimitri directly and he is the best. He knew exactly what was wrong and set an appt for the following day. Dmitri is always keeping me updated with what is going on with my system and has

Brenda   Verified

*****
If the Mitsubishi Ductless A/C system is as great as Richair - we have a winner! Their office staff did an excellent job of arranging installation. Knowledgeable, and beyond accommodating, what superb

Manny Y.   Verified

*****
Cannot tell nothing about the quality or value - did not hire them to do the job. They rescheduled appointment several times. My boiler did not make hot water, it was emergency. They said they service

GZ   Verified

*****
Richair installation of ductless AC was professionally handled from start to finish. Timed the project well, answered questions quickly. The technicians were polite, neat, considerate and efficient. T

Karen B.   Verified

*****
Richair' technicians are always friendly and knowledgeable, as well as helpful. Nikola recently serviced our mini-split system, and when additional cleaning was needed, he procured a discount for us,

Mark T.   Verified

*****
Great company! They are the best company of their type that I have found in the area. The technicians are very knowledgeable, much more so in dealing with the hi velocity forced air and tankless water

Edith N.   Verified

*****
We couldn’t be happier with the system! The service we received beginning with sales rep, right to the service we’re currently receiving is the best! As far as we’re concerned Richair is only

Michelle S.   Verified

*****
Richair has the most responsive customer care team, which really does a good job at following up and helping you find a date and time that works best for you. The technicians are simply the best in th

Jeremy S.   Verified

*****
Scheduled an appointment a month ago, was patiently waiting. Richair sales rep called to reschedule. I could not wait any longer, very frustrating.

Cono N.   Verified

*****
Richair was very responsive and quick with setting my appointment. They explained costs and service fees beforehand. Technicians were professional and courteous, neat and clean, try to be respectful o

Xy F.   Verified

*****
Very professional. Making appointment was easy. Our original appointment was scheduled from 11:00 to 12:30, we got an phone call early in the morning saying they will be delayed for an hour. And their

Edith P.   Verified

*****
Perfect from start to finish. They were extremely professional, on-time with installation, honest about what they were going to do , and extremely reasonable with pricing. The BEST ever!

Robin B.   Verified

*****
The team came on time, did meticulous work and cleaned up thoroughly

Mark T.   Verified

*****
Far and away the best experience I've had dealing with a contractor of any type. From design to installation without hitch or surprise. Everything Peter promised in the proposal was done by a top qual

Costas T.   Verified

*****
I wanted to formally thank you and the Richair team for the wonderful service from the initial stages of estimates and quoting to the final installation. You were willing to work with us on matching o

Valerie D.   Verified

*****
Technicians arrived 30 minutes early! They were very nice and knowledgeable and helpful.

John A.   Verified

*****
Once again the Richair staff performed competently with respect to the annual service of my ductless air conditioning units. The appointment was scheduled with ease and the technicians performed their

Loretta D.   Verified

*****
Handling the phone call was far above perfect as it always is. I had to change my appointment not once, but twice and they were more than happy to change it for me. There was never a hesitation or a c

Jenifer S.   Verified

*****
Everyone I spoke to was friendly, helpful and kept their promises. They were focused on finding the right solution and kept me up to date in every step of the process. They were prompt, polite and

Michelle E.   Verified

*****
The best most responsive customer care team. Richair really does a good job at following up and helping you find a date and time that works best for you. The technicians are simply the best in the

Christopher L.   Verified

*****
The ductless AC installation was done in a timely fashion. The customer care team was great. They were very attentive, answered my questions, and follow-up promptly. The technicians were on time, work

Arthur B.   Verified

*****
Truly excellent service! From the first phone call to request a quote, to calling to request service on the ductless unit Richair installed, they have been very responsive, courteous, and great at est

David S.   Verified

*****
Great customer service. Dimitri, the service technician, is the best - extremely nice, professional, and very knowledgeable. He gave me a detailed explanation of the whole system and the issues. Would

Carol P.   Verified

*****
Richair repaired my Bosch Greenstar combi boiler. Awesome customer service. The technician was very intelligent, informative, knowledgeable and caring. I am very satisfied with the service because he

Gary S.   Verified

*****
Fantastic Team.Great Customer Service.Peter was fabulous. Explained all our options . Was thoughtful and creative in his solution to our needs. The installation team was respectful and very neat. They

Ed T.   Verified

*****
Signing up with Richair was very easy; Customer Care rep was friendly and capable - everything was done as expected, with no mistakes. The service technician came to perform the service and repair. It

Loretta D.   Verified

*****
Richair repaired my ductless system. The technician that came was prompt and courteous. The customer care rep was most polite and scheduled my service visit promptly. The service technician was excell

Thomas M.   Verified

*****
Got a 6-zone Mitsubishi heat pump system for the whole house. Everyone was very good and professional. The Product Specialist suggested very good system. He was very conscientious as to the locations

Alexander B.   Verified

*****
Richair troubleshoot my Mitsubishi mini split. Very impressive! From the person who answered the phone, to Dmitri, the service manager, to wonderful Kassim, the technician - I always felt we were in g

John M.   Verified

*****
Richair installed two ductless systems. Customer service was friendly and patient. Sales rep listened and made suggestions according to our needs. Installers were very professional and hard working in

Karen L.   Verified

*****
Richair is great - very nice, professional and accommodating. The technician was very professional and clearly an expert in his field. I thought Demyd was extremely professional, courteous and thoroug

Luis and Maria C   Verified

*****
Installed tri-zone Mitsubishi system. Excellent customer service, very professional! Sales representative gave us great information about the product and we are very satisfied with his suggestions. Gr

Karen B.   Verified

*****
Richair installed a mini-split system in our bedrooms several years ago. We were so pleased with it, we had a larger unit installed for our living/dining room area. The service people have been fri

Letty F.   Verified

*****
Richair is absolutely the best and the only company that I will use to service my Baxi wall hung boiler. They have excellent customer service skills. The technicians are very knowledgeable they are a

Philip C.   Verified

*****
Great response from both customer service and technicians.

D A.   Verified

*****
No comments.

Stewart J.   Verified

*****
Installed a Mitsubishi split unit in my backyard with two blowers; one on my ground floor and one on my parlor floor. I contacted them through Angie's list and immediately received a call to discuss m

nancy C.   Verified

*****
very happy with my unit. very reliable and saves me a few dollars each month.

Jose   Verified

*****
overall good experience and I am enjoying the system everyday.

Fred R.   Verified

*****
Very good. The tech Kaseem (I'm guessing at the spelling) is excellent. It's pricey, but good.

Tricia T.   Verified

*****
Richair has always been great about calling me when it was time for both my boiler and my central AC to be serviced, scheduling an appointment at a convenient time, showing up promptly and doing good

Nadia T.   Verified

*****
Richair installed a mini-split heater/air conditioner in a room with inadequate heat. Fantastic company - knowledgeable, communicative, prompt, honest, competitive! I can't say enough good things abou

Richard B.   Verified

*****
Richair installed a mini-split ductless AC system in my living room. They were professional, polite, and punctual. Salesman came and did not push me to buy a system that I did not need. Installers

Edward G.   Verified

*****
Rich Air installed a split air conditioner in three bed rooms a year ago. Two rooms had 6000 BTU's and the 3rd had 9000 BTU's. I was offered Panasonic units for about $1000 less, but opted for Mitsubi

Charles D.   Verified

*****
Had Mitsubishi mini-split a/c system installed throughout the house in summer of 2011 - three bedrooms, living room, and kitchen/dining area. Two outdoor units with exterior lines, drains and covers

Mayda P.   Verified

*****
Richair installed 2 split-ductless a/c units during townhouse renovation a few years back. We called 2 other HVAC contractors prior to Richair. When we described the project on the phone, we were told

yi B.   Verified

*****
Tec came on time as schedule, and very professional, in 5 minute, he solved the problem but other company tec spent hour and don't know what was wrong.

Rob B.   Verified

*****
Richair stands behind its products. My system is more than 5 years old and I get it serviced every year. Kassim is a master technician, and my A/C worked well throughout the most hot and humid days

Anthony R.   Verified

*****
Super knowledgeable and friendly tech. With minisplits, previous history with these systems is very important, and asking the customer the right diagnostic questions is key. Well done, Kassim!

Susan S.   Verified

*****
We used Richair Comfort Solutions for air conditioning repair. The first time there was a little bit of problem and they didn't get it fixed, but they came back and did get it sorted out very quickly

Yolene A.   Verified

*****
Richair installed an air conditioner in two spaces. They were extremely courteous, very agreeable. They took all the measurements and installed it with minimal problems. The work was supposed to be fi

Sandy P.   Verified

*****
I went to the Richair's office to inquire about the installation of 2 mini-split air conditioners. I talk to a gentleman who was extremely courteous and very informative. By the end of the information

Stephen P.   Verified

*****
Richair cleaned 8 ductless indoor air conditioner units and 2 outdoor. I have a townhouse in Manhattan with a Mitsubishi Mr. Slim outdoor/6 indoor ductless mini split system upstairs and a Friedrich o

Rebecca S.   Verified

*****
Rich Air installed multi-ductless split air conditioning unit. Peter was great. He was responsive from the first call and very flexible and accommodating re: weekend estimate appointment. We ended up

Marc D.   Verified

*****
Richair Comfort Solutions came out for a diagnosis of my Fujitsu ductless air conditioner. They gave me an estimate to replace it with Mitsubishi. After my appointment, there was some confusion about

Margaret C.   Verified

*****
They installed ductless air conditioning. It worked out well. There was a glitch in the beginning but after they fixed it everything has been wonderful. The technician worked very hard to fix the prob

Jack A.   Verified

*****
Installed two ductless AC units in my apartment. These guys were truly exceptional. From beginning to end, everyone from the rep to the installation technicians were consummate professionals, providin

Pat L.   Verified

*****
Installed 2 Mitsubishi indoor units 9,000 and 12,000 btu and two zone Outdoor Heat Pump Unit. From day one our experience with Richair has been outstanding. After receiving 4 estimates, Richair' was

Vincenza N.   Verified

*****
Richair installed Mitsubishi 24000 BTU ductless a/c and heating system. The initial estimate went very well. Peter from Richair, came to our home, explained how the system worked and the installation

Bernette F.   Verified

*****
Pavel was clear, efficient, and explained/illustrated the problem with the unit that wasn't working was due to dust and mold in the blower. The other two units probably have the same problem but they

Michael W.   Verified

*****
Richair did routine service on my systems. The technicians were great to work with and are very knowledgeable. They were very accurate and efficient during the appointment. They did a great job in sco

Debra I.   Verified

*****
Richair installed a split air conditioning system. They were very professional, were able to come out to give an estimate beforehand and assessed my house. Sales person gave us various options for AC

Sayaka L.   Verified

*****
The tech was very professional and punctual! He came and installed our AC unit and showed me how to use it. I would recommend them!

Jacqueline W.   Verified

*****
They put in a split air conditioner and heater system. I have used them for three years now. My experience has been great and their prices are comparable. They were neat, clean and did everything in a

Sal B.   Verified

*****
Organized, prompt, courteous installation of a split unit in a basement. One thing was not done like I had asked, but when I called after the installation, they immediately dispatched someone to recti

Victoria E.   Verified

*****
Excellent service. Technician was punctual, courteous, thorough and interesting to talk to. The whole experience was very good and I would not hesitate to call Richair again.

Juan S.   Verified

*****
Our experience with Richair has been overwhelmingly positive, starting with the excellent service we received from their very personable sales rep, Peter M. We're very satisfied with both the product

Richard and Joyce Bartz   Verified

*****
Richair installed two dual system compressors with 5 air handlers on 2 stories of our private home several years ago. They recently had an offer to have the air handlers cleaned and the compressors c

Kenneth N.   Verified

*****
I dealt with Alan, Peter, Alex and two installers, Alex (electrician), and a gentleman who started up our unit. It took a few visits from the sales and install team to get the layout correct, but it

Jonathan D.   Verified

*****
I had recently received an estimate for a multi-room system when my current one-from Mitsubishi system died after 17 years. I contacted them on a Sunday and they immediately provided an estimate, and

Dennis G.   Verified

*****
Installed 3 split units in the 1950 house. The units were a/c & heat. They really proved to be a good investment as compared to doing a lot of duct work.

Michael B.   Verified

*****
Richair installed split ductless hvac system in 3 rooms in Manhattan. Workers were prompt, communicative, helpful and very professional. The job was excellent and we are very happy. I would recommen

Peter N.   Verified

*****
They installed a 19K SANYO Flexi-multi outdoor unit and two SANYO fexi-multi indoor units about 4 years ago, a great split system for two rooms. The system replaced two through the window air conditio

Nicolae M.   Verified

*****
I have an excellent report with this company Richair Comfort Solutions the services greit they gave me in a outstanding service overall. I recommend , two my neighbor your company and then we are ple

Bruce F.   Verified

*****
Great product, great knowledgeable staff, fast installation

Jimmy S.   Verified

*****
We had a problem with our air conditioner and they fixed it. I was very pleased with every aspect of the service I received. My only hesitation is that they also sold me an annual maintenance plan tha

Kenneth M.   Verified

*****
Richair installed Mitsubishi ductless unit. One air handler, one compressor attached to outside wall. Very punctual, stayed in good communication. Were excellent at thinking through the options for ho

Nicole M.   Verified

*****
It went great!! They sent someone to give the estimates. They helped us stay within our budget yet we got the most appropriate units for our home. The actual installation took two days just like they

Christopher C.   Verified

*****
Installed a 3 zone Mitsubishi ductless split system in my Brooklyn apartment. The installation associates were punctual, kept things clean, and overall took pride in the installation. The entire proce

Frances L.   Verified

*****
Richair provided a free estimate. They were very professional; spend a lot of time considering the project. Peter was very nice, considerate person. I would definitely use him if I had decided to move

Richard B.   Verified

*****
Cleaned 5 air handlers and did system check for 2 split air Mitsubishi heat pump systems previously installed by them. Work was done on time and without any mess.

Inna M.   Verified

*****
Richair did exceptional work, all steps were well organized. Peter explained the whole project in details, Alex monitored installation. Their technician came after to start the system, explained how t

Helene W.   Verified

*****
The work was done in a timely and professional way. The crew took care to cover the furniture and flooring when working in the house and cleaned up when done. I was shown how to use the remotes and t

Paul H.   Verified

*****
Installed two compressors and 5 ductless units in my townhouse. They were very knowledgeable, responsive and easy to work with throughout the entire process. One of their salesman met with us on site

R B.   Verified

*****
Had a routine cleaning done on wall units and compressor. Scheduling was easy and efficient. The technician, Kassim, was right on time and was knowledgeable and did a perfect job. High-quality work

Mark T.   Verified

*****
Richair came in to handle my ductless system and fix a problem others could not. They were professional, quick and easy to work with.

Ed V.   Verified

*****
They did very good job, from the beginning to the end everyone was attentive to details, and customer oriented (a rare thing these days). I hoped they could install the new system faster, but they del

David S.   Verified

*****
Everything they've done has been terrific and their attitude is great. Very different than the previous contractor I used.

M E.   Verified

*****
just a great company overall. Knowledgable reliable service.

Michael S.   Verified

*****
Annual warrantied maintenance visit, quickly and efficiently scheduled and carried out.

MUKUND M.   Verified

*****
Your staff is courteous. They finish job on a timely basis. I will recommend to friends when they need some service.

Charles P.   Verified

*****
Very professional and considerate. I was pleased with my experience and would definitely recommend them.

Kirnon J.   Verified

*****
Great customer service, and technician highly knowledgeable

david S.   Verified

*****
every time we needed a service call the technician arrived on tike, performed the necessary work and left the room exactly as found.

ROGER D.   Verified

*****
Very reliable and professional.

anthony S.   Verified

*****
A great AC system...A job well done... many thanks.

Christopher L.   Verified

*****
I have nothing but great things to say about Richair. From the moment I made the service appointment with Amanda who was very polite and helpful to the technician Shamil, who was able to fix my boiler

Alex D.   Verified

*****
I renovated my Manhattan apartment. Most everything was a struggle, over budget and delayed... with the exception of the installation of my Sanyo heat pump system. Richair was a pleasure to deal w

laurence R.   Verified

*****
the company installed a unit in my living room, they did a perfect job no problems at all.

Harold and nancy Ross   Verified

*****
We have had Richair service for several years. Always professional, efficient, on time. When they finish the work never leave a mess.

NARENDRA S.   Verified

*****
The job was completed on as promised. The quality of installation and the system performance are excellent. Handled all aspects from initial estimates to the completion of the job in a professional

Maria C.   Verified

*****
After our first boiler emergency about two years ago, we called several technicians but only Richair Comfort Solutions came to our rescue ... and quickly too! While our first tech was not as experienc

Vanessa D.   Verified

*****
Customer service was great. They were professional, knowledgeable about the product, personable and timely. I would definitely recommend them, actually I already have. Indeed, this is a 5 star co

Lisa F.   Verified

*****
One of the best experiences I have had with a company servicing my home. From the first inquiry to the actual installation, every single person from RichAir was extremely competent, professional and

Maria B.   Verified

*****
My experience with Richair solutions was fantastic. Everyone I dealt with was professional, courteous, knowledgeable and friendly. All appointments were on time, and the work was performed efficiently

Rebecca S.   Verified

*****
Consultation, estimate and installation, all done with the highest professionalism and aplomb. It was a pleasure and if I move and need HVAC we ices again, they will be my 1st call.

Jessica M.   Verified

*****
I could not be more pleased with my experience with Richair. From the very first call to the final visit, all their associates were professional and respectful. They clearly know the industry and we

Kevin S.   Verified

*****
Very knowledgeable but expensive. They charge way over the price for a part. I had a baxi turbine part go bad and they showed me a picture and price for $400. I bought it at local plumbing store for $

Kirk L.   Verified

*****
We had a leak in the system that the contractor was not able to find after numerous visits, but Richair took the time to troubleshoot and eventually located in our return line.
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