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Richair Comfort Solutions

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93.72  Rating Score
Of 211 ratings/reviews posted on 6 verified review sites, Richair Comfort Solutions has an average rating of 4.67 stars. This earns a Rating Score™ of 93.72.

We are a HVAC contracting firm with a rigid eye for quality and customer service. We constantly encourage our customers to take advantage of the latest ductless technology ? more efficient, comfortable and safer for the environment products. Our company has been running (and improving!) since 1994. We are very proud that our growth and success are entirely attributed to customer referrals for our exceptional quality of service.

Serving: New York: Brooklyn, Queens, Manhattan And The Bronx NewJersey: Bergen, Hudson, Passaic And Essex Counties

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8:00am - 5:00pm ▾

211 ratings/reviews posted on 6 verified review sites

116 ratings & reviews posted
directly on Top Rated Local®


Quality * * * * * 4.9
Value * * * * * 4.8
Timeliness * * * * * 4.9
Experience * * * * * 4.9
Satisfaction * * * * * 4.9
OVERALL * * * * * 4.9
Showing 71-80 of 116 items.

1 review

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They put in a split air conditioner and heater system. I have used them for three years now. My experience has been great and their prices are comparable. They were neat, clean and did everything in a reasonable time. I had an issue with them after the work was done and they addressed my concerns immediately, they were fantastic. I have recommended them to others.

1 review

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Organized, prompt, courteous installation of a split unit in a basement. One thing was not done like I had asked, but when I called after the installation, they immediately dispatched someone to rectify the situation. The unit I purchased was a bit overkill for the basement, I could hang meat in this place.

1 review

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Excellent service. Technician was punctual, courteous, thorough and interesting to talk to. The whole experience was very good and I would not hesitate to call Richair again.

1 review

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Our experience with Richair has been overwhelmingly positive, starting with the excellent service we received from their very personable sales rep, Peter M. We're very satisfied with both the product and the service, to the point that we recently returned to them for some more HVAC work we needed done, and would do so again in the future. I only have two complaints; one, it took several weeks to get our ductless units installed initially, although this is forgivable because it was high season; and two, we recently had a service technician come to our home who was surly, rude, and unhelpful (although he did fix the issue we were having).

1 review

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Richair installed two dual system compressors with 5 air handlers on 2 stories of our private home several years ago. They recently had an offer to have the air handlers cleaned and the compressors checked, which I accepted. Thery arrived on time, were very polite, efficient and thorough, identifying a buldup of dust on the blower wheel of two of the air handlers. Although this was not covered under the offer, they instructed me on the proper filter cleaning schedule and how to do it. They also offered to come back to clean the blower wheels for an additional fee but also offered to explain how to do it myself, which I latter did. I have only had good experiances with this company and all of their staff.

1 review

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I dealt with Alan, Peter, Alex and two installers, Alex (electrician), and a gentleman who started up our unit. It took a few visits from the sales and install team to get the layout correct, but it worked out well. The contracting was pretty straightforward and clear. Alex the installation manager knows his stuff and gets the job done. The installers were neat, clean and professional. When they were done, it was neat and clean. They provided an electrician (also Alex) who was an honest guy, and worked hard. I thought I got value for what I paid him. The startup tech was also knowledgeable and pleasant. Overall a good contractor experience, especially why dealing with holes drilled through to the exterior of your home. It looks good, inside and out.

1 review

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I had recently received an estimate for a multi-room system when my current one-from Mitsubishi system died after 17 years. I contacted them on a Sunday and they immediately provided an estimate, and got the ball rolling. My new system was installed that Wednesday. Everyone I dealt with was helpful and efficient and Richair's prices were about 20% lower than the other estimate I received. I would certainly use them again.

1 review

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Installed 3 split units in the 1950 house. The units were a/c & heat. They really proved to be a good investment as compared to doing a lot of duct work.

1 review

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Richair installed split ductless hvac system in 3 rooms in Manhattan. Workers were prompt, communicative, helpful and very professional. The job was excellent and we are very happy. I would recommend them to anyone who needed a ductless system installed.

1 review

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They installed a 19K SANYO Flexi-multi outdoor unit and two SANYO fexi-multi indoor units about 4 years ago, a great split system for two rooms. The system replaced two through the window air conditioners. Their salesmen are very knowledgeable, had great suggestions about how and where the units should be installed. The installers worked professionally, tested the system to make sure that the system worked perfectly, and we understood its operation before they left. We also were given help obtaining Con Ed. rebate of $400.00. We have four more rooms to air condition in the same way, and when we're ready, they're the ones to call.