Top Rated Local

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2020

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2023

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Awards & Partners

Richair Comfort Solutions

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98.87  Rating Score™
HVAC / Heating & AC, Home Services
8AM - 5PM ▾

Of 236 ratings posted on 6 verified review sites, Richair Comfort Solutions has an average rating of 4.69 stars. This earns a Rating Score™ of 98.87.

We are a HVAC contracting firm with a rigid eye for quality and customer service. We constantly encourage our customers to take advantage of the latest ductless technology ? more efficient, comfortable and safer for the environment products. Our company has been running (and improving!) since 1994. We are very proud that our growth and success are entirely attributed to customer referrals for our exceptional quality of service.

Serving: New York: Brooklyn, Queens, Manhattan And The Bronx NewJersey: Bergen, Hudson, Passaic And Essex Counties

Top Rated Local® Business in New York, HVAC / Heating & AC (#5 in 2020)

Top Rated Local® Business in New York, HVAC / Heating & AC (#2 in 2021)

Top Rated Local® Business in New York (#81 in 2022)

Top Rated Local® Business in New York, HVAC / Heating & AC (#2 in 2022)

Top Rated Local® Business in New York (#62 in 2023)

Top Rated Local® Business in New York, HVAC / Heating & AC (#2 in 2023)

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117 Total Reviews
4.8
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117 reviews | 4.8 average
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20 reviews | 4.6 average
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65 reviews | 4.5 average
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10 reviews | 5 average
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7 reviews | 4.3 average
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117 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.7
Timeliness
4.8
Experience
4.8
Satisfaction
4.8
OVERALL
4.8
Showing 71-80 of 115 items.

1 review

Verified
Organized, prompt, courteous installation of a split unit in a basement. One thing was not done like I had asked, but when I called after the installation, they immediately dispatched someone to rectify the situation. The unit I purchased was a bit overkill for the basement, I could hang meat in this place.

1 review

Verified
Excellent service. Technician was punctual, courteous, thorough and interesting to talk to. The whole experience was very good and I would not hesitate to call Richair again.

1 review

Verified
Our experience with Richair has been overwhelmingly positive, starting with the excellent service we received from their very personable sales rep, Peter M. We're very satisfied with both the product and the service, to the point that we recently returned to them for some more HVAC work we needed done, and would do so again in the future. I only have two complaints; one, it took several weeks to get our ductless units installed initially, although this is forgivable because it was high season; and two, we recently had a service technician come to our home who was surly, rude, and unhelpful (although he did fix the issue we were having).

1 review

Verified
Richair installed two dual system compressors with 5 air handlers on 2 stories of our private home several years ago. They recently had an offer to have the air handlers cleaned and the compressors checked, which I accepted. Thery arrived on time, were very polite, efficient and thorough, identifying a buldup of dust on the blower wheel of two of the air handlers. Although this was not covered under the offer, they instructed me on the proper filter cleaning schedule and how to do it. They also offered to come back to clean the blower wheels for an additional fee but also offered to explain how to do it myself, which I latter did. I have only had good experiances with this company and all of their staff.

1 review

Verified
I dealt with Alan, Peter, Alex and two installers, Alex (electrician), and a gentleman who started up our unit. It took a few visits from the sales and install team to get the layout correct, but it worked out well. The contracting was pretty straightforward and clear. Alex the installation manager knows his stuff and gets the job done. The installers were neat, clean and professional. When they were done, it was neat and clean. They provided an electrician (also Alex) who was an honest guy, and worked hard. I thought I got value for what I paid him. The startup tech was also knowledgeable and pleasant. Overall a good contractor experience, especially why dealing with holes drilled through to the exterior of your home. It looks good, inside and out.

1 review

Verified
I had recently received an estimate for a multi-room system when my current one-from Mitsubishi system died after 17 years. I contacted them on a Sunday and they immediately provided an estimate, and got the ball rolling. My new system was installed that Wednesday. Everyone I dealt with was helpful and efficient and Richair's prices were about 20% lower than the other estimate I received. I would certainly use them again.

1 review

Verified
Installed 3 split units in the 1950 house. The units were a/c & heat. They really proved to be a good investment as compared to doing a lot of duct work.

1 review

Verified
Richair installed split ductless hvac system in 3 rooms in Manhattan. Workers were prompt, communicative, helpful and very professional. The job was excellent and we are very happy. I would recommend them to anyone who needed a ductless system installed.

1 review

Verified
Great product, great knowledgeable staff, fast installation

1 review

Verified
I have an excellent report with this company Richair Comfort Solutions the services greit they gave me in a outstanding service overall. I recommend , two my neighbor your company and then we are please to the company and the units working well Continue the good work and God bless you Nick Marian

*4 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.