My name is Robert Dickens and I have experience in the electrical industry since 1992. I graduated the ABC apprenticeship program in 1997 and have worked as both a journeyman and foreman since 1997. I have a C-10 license and carry general liability insurance.
I love what I do. Rob’s Electrical Services is dedicated and proven to provide your electrical needs. We are available 24/7 for emergencies, scheduled maintenance and repairs.
Please let us know how your experience is.
Thank you for your business,
My boyfriend found this business from a $25 off coupon. He called about a few outlets that weren't working and a lady told him over the phone that the minimum service fee is $200.
2 guys came and found the breaker switch appeared off but was not fully switched off, and nothing needed replacing. The work done was equivalent to a free estimate. The technician mentioned an hourly rate of less than $200 per hour, but did not know what to charge me. The technician contacted his supervisor and came back with a quote of $300. I told him the lady said $200 on the phone and he made a call to try to lower the price because even he admitted it was pricy for such a short time. He said he could only get it down to $250 and that I could call the owner to sort out the payment.
The lady who told my boyfriend $200 calls me to collect the $250. First she denies that she ever said $200 and that it was always a $300 minimum. Then when I mention the $25 off coupon for the first time, she says they don't do coupons! When I tell her I'm staring right at it, she asks where I found it. I tell her it's in this month's local newsletter. She has a side conversation and then says the $250 was including the coupon...she didn't even know it existed until I told her!
I ended up paying $250 to end the senseless conversation and get them off my back. I filed a complaint with Better Business Bureau. Hard to find a company that cares less about its customers. The fact that they couldn't even hold true to a $25 coupon says it all.
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