Shasta Pool Repair

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91.81  Rating Score

Of 96 ratings posted on 4 verified review sites, Shasta Pool Repair has an average rating of 4.66 stars. This earns a Rating Score™ of 91.81.

We are a full purpose Swimming Pool Repair company that can work on any type of swimming pool equipment. We lead the local industry in the installation of PENTAIR energy efficient variable speed pool pumps. We install filters, heaters, heat pumps, automated controls, spa controls, and work on many different types of pool equipment. NO ONE BEATS our WARRANTIES and POOL KNOWLEDGE....NO ONE. We have led the local industry for over 49 years.

Serving: PHOENIX, AZ

Top Rated Local® Business in Arizona, Pool Service & Repair (#5 in 2019)


4.66 avg / 96 ratings on 4 verified review sites
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85 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.6
Timeliness
4.7
Experience
4.8
Satisfaction
4.8
OVERALL
4.7
Showing 1-10 of 85 items.

1 review

From the time I called in and spoke with Debra, I was impressed. She was polite, knowledgeable and very attentive. She scheduled my appointment, and Rodney was the technician who arrived. He is very detail oriented, finding, explaining and addressing other issues with my system that I was not aware of. I was thoroughly impressed. I might add that I was a corporate trainer for a Fortune Service 100 company. Service attitude is inherent in a person or it is not. Both of the employees I was fortunate to deal with were certainly professional and an asset to your company. sincerely, Steven Jenschke

1 review

I had a serious problem in the middle of the night and called Shasta the next morning. The Technician Daniel Lammay arrived and immediately identified the problem. Dan went out of his way to ensure that no other problems would occur, replacing and repairing items that were not operating correctly. Dan was professional and one of the best pool technicians I have seen. Thank you for employees like Dan. He was amazing and I recommend him and Shasta Pools for all pool needs and especially a Shasta pool.

1 review

Shasta pools has gone above and beyond while refinishing our pool. Than you Shasta. Will do business again in the future!!!

1 review

We had a great experience with one of you techs. His name is Christopher Jalovec. He new exactly what the problems were and repaired them in a very timely fashion. He is a keeper please. Thanks so much CHRIS. Tony Q

1 review

I have had two homes in the past 46 years and have a Shasta pool in each one. I have been very happy with this builder, and have been extremely happy with the in-pool cleaning system. I have only used Shasta Pool Repair Service all these, and have been very satisfied. Recently, 7/19/17, the heads in the pool were not progressing in the pool. Shasta's Service Technician, Cory Blackwell, replaced all the gears in the turbo, and the heads in the pool as they too very worn. What impressed me was that I did not have to asked him to check everything, He knew what he was doing, replace the submerged heads in an unbelievable fast time and the work was completed in less than an hour. All had a very good rapport with this customer and demonstrated his knowhow in dealing with my pool issue. This is one of your best technicians for the issues I had. Thank you Cory and Shasta.

1 review

We needed to replace our filter unit as it developed a leak (unfortunately it did not last as long as it should have). Our service technician was Phil. He replaced our unit quickly and answered all our questions regarding the filter unit and pool operation in a friendly/helpful manner. Phil was Great to work with!

1 review

Shasta replaced our cool deck. Just want to say that Manuel Rivas-Pena and his crew did an excellant job. Their craftsmanship and attention to detail was outstanding! Our 22 year old Shasta pool looks brand new. They were very professional and we really appreciate their hard work. THANKS SHASTA !

1 review

Shasta pools is worthless , from start to finish they have been a nightmare for us.Every phase of the pool building process was a nightmare. Alot of sales and a lot of being lied to at every step. Unbelievable how bad they've been. They ripped out our cable TV , Sprinkler timer wires from wall , hit the roof with tractor. Bait and switch sales. lying to go with certain options over others. If they are going to lie they all need to be on the same page. Shasta Pools is the worst company I've ever done business with. I will be filing a complaint with the BBB and AZ Contractors.

1 review

Great service from Techs and Monica/Kathy on the Lifetime Warranty. The pool is 12 years old and has never been a problem (top Quality). Would buy one again.

1 review

Verified
Getting an appointment was fast and easy. My appointment was scheduled within a week of my call. The Service Technician took care of the issue and was knowledgeable of other areas I asked about. Gave me some great advice. Also allowed me to watch the repair and ask questions. Very personable.