DO NOT HIRE SIMPLER MOVING!!!
**Use the services of Simpler Moving only if you have a lot of money and don't want any broken items paid for after you've paid for their services.**
Luke, Stephen, and Sawyer were very polite and easy to work with... WHILE packing my entire place from top to bottom. Luke and Stephen then unpacked everything as requested, putting things where I asked, which did save me the hours of unwrapping all my things, freeing me from breaking down all the boxes and dealing with all the packing paper. Keep in mind I knew going in that I had hired one of the most expensive movers out there, but I had to move very quickly so had little choice.
HOWEVER... When I contacted Luke, then later Layne the owner, after I found a broken clock, a ripped duvet cover, and I realized the tape used to keep my earrings from falling out of my earring pocket storage display had ruined it (removal of the tape left a sticky residue I couldn't get off even with Goo Gone) I was IGNORED COMPLETELY.
This was after I had written a GLOWING review (which they did respond to, go figure).
I included photos of my destroyed items. I even sent screenshots of exactly where replacements could be ordered including each replacement cost. Total reparations only came to $106.19, and I gave the option of ordering the replacements or just sending me a check to cover the costs. Considering I paid them $3,421.80, I can't believe Layne is so cheap that he is SIMPLY avoiding writing a check for so little.
Sure wish I could get back even some of the extra tip money I overpaid. It would easily cover the cost of my things.
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