Texas Best Fence & Patio specializes in creating amazing backyards. We build Outdoor Kitchens, Fences, Arbors, Patio Covers, Composite Decks, Flagstone, Stamped & Stained Concrete, Ornamental Iron and Automatic Gates, and many other outdoor living solutions. It can be tempting to have your outdoor living area built by a company with the lowest bid. We also know there are several contractors in DFW to choose from, but these come and go each year. Unlike the rest, Texas Best Fence & Patio is here to stay. We build over 1,000 fences in DFW every single year. Tell us what you're dreaming of, or show us a photo from a magazine...we can build it! No problem.
Unfortunately we had a terrible experience using Texas Best Fence & Patio and I believe that it was almost entirely due to the personnel we worked with. Our project manager, Dustin Evans, was unhelpful and rude throughout the whole process. From the very beginning he acted like a simple repair job was not worth his company’s time. Regardless, we contacted them to repair our gate that would not close and now it looks worse than it did before the repair.
The first time they did the job they put on sister rails that looked unprofessional and did not extend across the entire gate at the bottom, the stain didn’t match our fence, and the hinge that “repaired” the gate didn’t actually get it to close properly. The workers tried to call Dustin to ask questions about the project but couldn’t get ahold of him. When we contacted Dustin about it, he acted as if we were just overexaggerating and said he would get to it when they had time but they were now busy with other jobs. He also told us that the gate would never close properly so we should be happy with what we got. He also said that they would not be fixing the sister rail that was initially installed and we could just be satisfied with how it looked.
Someone did come back one morning totally unannounced to re-stain the fence and tighten the hinge. They used the correct stain but they were clearly in a hurry because it was missing in parts and runny. The hinge fell off the gate entirely less than a week after the job was completed and I had to fix it myself. Our fence would have been better off if we had never contacted them to do this job in the first place.
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