The Club At Riverchase

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75.08  Rating Score
10AM - 6PM ▾

Of 151 ratings posted on 3 verified review sites, The Club at Riverchase has an average rating of 3.81 stars. This earns a Rating Score™ of 75.08.


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1 Total Review
1.0

1 rating & review posted directly on Top Rated Local®

Quality
1.0
Value
1.0
Timeliness
1.0
Experience
1.0
Satisfaction
1.0
OVERALL
1.0
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1 review

Do not ever move here, the front office is not on your side as a resident. They are just there for a check. I have been complaining about my ac not working for months now and put maintenance requests in and they don't fix it. The pool hours are open till 10pm and can't make noise after 6pm....everyone calls into the security line and complains. The security came at 9:30 telling us to get out of pool and then came back at 9:45 and looked at the kids in pool and told them pool is closed yall need to get out to my kids. That was rude, tell the parents and don't talk to my kids. We still had 15 minutes. Definitely not a place with people who have kids. I get yelled at by a neighbor almost everyday just walking up with my kids at 6pm to go inside our apartment. I have lived here a year and have had no complaints and now have lease violations a month before move out. I had got some new neighbors that smoke weed. There security officers pinned it on me doing it. They gave me a ticket for violating lease terms even though that wasn't ever me or any of my guests. I talked to front office and they said their security officer stated that and that will stay in my files. I told them do a drug test on me and that I have kids and I don't do that kind of stuff. So they don't believe or trust you as residents. Whatever the security officer says that's what had happened. They aren't ever on your side as residents.....horrible service all around!! I move out this month and I am so ready to. It's been a bad experience!!!! I won't be back to this place. They are all just rude.