business-logo

Claimed

The Lakes At West Chester

Favorite Added Favorite Removed
79.15  Rating Score
9AM - 6PM ▾

Of 26 ratings posted on 4 verified review sites, The Lakes at West Chester has an average rating of 4.32 stars. This earns a Rating Score™ of 79.15.

Nestled in the Suburb of Cincinnati, prestigious West Chester is just a short commute to downtown. With easy access to I-75, West Chester is the perfect location for high-end shopping, fine dining, and outdoor festivities. The Lakes offers a diverse, neighborhood of families, professionals, and retirees in a scenic and convenient location. The Lakes Apartments West Chester Ohio is a private community surrounded by shimmering lake views and a 5 mile walking trail. Your pets will also feel at home here with a bark park and pet stations throughout. Picture yourself living an upscale lifestyle with amenities such as an elegant clubhouse, a resort-style heated pool and fitness center, tanning beds, an extensive social calendar, and more.

4.32 avg / 26 ratings on 4 verified review sites
*All trademarks are the property of their respective owners. See Supported Sources | Report Incorrect Source

3 ratings & reviews posted directly on Top Rated Local®

Quality
4.3
Value
4.0
Timeliness
5.0
Experience
4.7
Satisfaction
4.3
OVERALL
4.5
Showing 1-3 of 3 items.

1 review

Verified
Customer Service and Maintenance is Great. Very quiet community and I would recommend this complex to anyone

Reply from business

Thank you very much, Gary. We appreciate your recommendation.

1 review

Verified
We've been generally happy during our residency at the Lakes of West Chester. In particular we really liked Tim & Jeff. They always went out of their way to make us feel as valued members of the community. We also liked all of the members of the maintenance staff. Any concerns we have are of an infrastructure basis. During the past 2 summers, we constantly needed to have our AC recharged. My opinion is that the AC units are beyond repair & should be replaced. Windows in the main living area should also be replaced. During the winter months we could barely stand to sit in the living room due to the level of cold air flowing through the windows & that was even after we used plastic to seal them. Just running our thermostat at approximately 67*, we consistently experienced $400+ winter electric bills. Also, when we moved in we were told the pool was heated & was typically open beyond the traditional Memorial Day to Labor Day season. We were of the opinion the pool was not heated & were disappointed that during our two years, it was not open beyond the aforementioned season. In addition, frequently on weekends, the pool was not swept out & therefore was full of leaves, etc. Lastly, we feel as though it was bit much aggressive to require 15 month lease terms rather than more typical 12 month terms.

Reply from business

Hello Christopher. Thank you for your very detailed review and the suggestions you gave for improvement. It is tenants like you that make us better.

1 review

Verified
Great crew from the manager, property manager, sales and maintenance.

Reply from business

Thank you so much for the great feedback, Bernie. We appreciate your kind words.

*0 additional reviews are factored into the overall rating, but are not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.