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The Supply Cache

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87.97  Rating Score
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Of 246 ratings posted on 4 verified review sites, The Supply Cache has an average rating of 4.77 stars. This earns a Rating Score™ of 87.97.

The Supply Cache has been in business since 1991, serving the wildland fire community with the best selection of products and solutions. As the need for specialized gear arises, The Supply Cache adapts by working with our suppliers to find the best and most unique products to serve our diversified customer base. We strive every day to be your number one choice for wildland fire safety equipment. The Supply Cache conducts business on three foundational principles: 1.) Adhering to the highest standards of Ethics and Integrity 2.) Employee Care *We can't expect our employees to provide exceptional customer service if they don't feel that the company cares about its employees 3.) Customer Service *Providing quality Fire Resistant clothing and job specific gear at a fair price *Providing the best selection of products and price points *Providing quick, courteous and accurate delivery In the fall of 1990, two wildland firefighters realized that the need for an improved wildland radio harness was not unique to just their needs. In searching for an existing solution, they could not find one available. Since one firefighter had a textiles degree and the other had an engineering degree, the two decided to come up with their own radio harness. After producing their new harness it became popular among local fire crews. They successfully sold those radio harnesses, and along with a few other firefighting supplies for sale, The Supply Cache was born in 1991. Over the years, The Supply Cache has grown from a handful of fire gear to thousands of products available for any wildland fire crew or individual firefighter. Although none of the fire gear is now made in-house, the sentiment for wanting to carry only the best and most innovative equipment still prevails. In August 2016 the business was sold by the former owners to Tom and Lorraine MacKenzie. The business remains headquartered in Fort Collins, Colorado, USA. With over 25 years of experience, we are always expanding our current product lines, adding new lines to respond to customer requests and growing our presence across North America. As we look toward the next five years, the business will seek growth opportunities in international markets such as South America, Central Africa and South East Asia. This will be done without losing any focus on its core North America business. In addition to this, we are working closely with a select group of suppliers that understand the needs of wildland firefighters to develop innovative products. The Supply Cache will be recognized as the Industry Leader of Innovative Solutions for wildland firefighters globally. WARNING! Some aspects of wildland fire fighting are potentially hazardous. Any person using this equipment is responsible for their safety and the condition of their gear. The manufacturers do testing of equipment and rating equipment. The Supply Cache, Inc. does not warrant the accuracy of testing and shall not be held liable for any damages arising from the use of these products. Before use, please read all information from the manufacturer. Please regularly inspect all your equipment for proper adjustment, damage or signs of excess wear.

Serving: FORT COLLINS, CO


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232 Total Reviews
4.8

232 ratings & reviews posted directly on Top Rated Local®

Quality
4.9
Value
4.7
Timeliness
4.7
Experience
4.9
Satisfaction
4.9
OVERALL
4.8
Showing 111-120 of 227 items.

1 review

Verified
I gave 4 stars for value mainly based on how expensive it is (govt regs etc) to ship from the USA to Australia. I firmly believe that fire protection equipment(quality approved) should be tax exempt, to encourage self protection and to equip more people in communities,thereby creating a larger resource base in times of disaster.The idea has not been considered at all where I live, so once again, govt decision makers are ignorant and are ineffective at best.

1 review

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Keep it coming. You guys are the best

1 review

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Always the latest and best

1 review

Verified
Great service and still best wildland outfitter in the industry .

1 review

Verified
Quality, relevant, fairly priced, products to support the toughest Firefighters in the business.

1 review

Verified
Have bought from Supply Cache for years. Always a good selection for my wildland needs.

1 review

Verified
Great

1 review

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Everything is excellent!

1 review

Verified
No complaints from me. I would like to know what you do with discontinued equipment, though. I have asked and no reply.

Reply from business

Hi Carl, First of all, thank you for being one of our valued customers and for providing feedback. I am not sure who you asked previously. When our suppliers discontinue products, and when we determine any slow moving inventory, we place those products in an area in our location in Fort Collins, CO called the High Value Closeout [HVC] center. We typically lower the prices on these products. The features and the benefits of the products remain the same, however, since the price has been lowered we consider the purchase to be of higher value to the customer. We have a section in our website where these products are listed. To view them choose the Products tab on our home page, choose the Wildland Fire Gear tab, and then second from the bottom of the list you will see an option for High Value Closeout. A recent example: Nicks decided three months ago to make some minor changes on their Hotshot boots. What they were making previously was discontinued. We had many pairs of the original boots in inventory at the time. We placed those boots in the HVC category. We reduced the price from $449.99 to $399.99. Excellent boots with great features and benefits, and customers can now get them for $50 less. I hope this explanation answers your question. Let me know if you need any additional information. Have a safe fire season. Tom CEO at The Supply Cache

1 review

Verified
Fast service, accurate order.

*6 additional reviews is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.