USA Home Improvement is a licensed contractor that provides exceptional air conditioning services, ac repair and installation, duct cleaning, roofing, hurricane impact windows and doors installation, as well as solar energy solutions. Our company is founded on the belief of providing homeowners with various services that are not only affordable but are the result of clean energy as well. USA Home Improvement specializes in home improvement and energy efficiency! With 100% Financing and $0 down payment, you can start saving as early as today!
Hired this company for roof replacement and used a PACE finance program. Since they are on the approved company list, we figured it was a safe bet. They were $3k more than other companies that came out to give us a quote but we were looking for quality work. After we got through all the HOA approvals etc, I was told they couldn’t get the tile until May. At first they were very responsive, even their little minion Steve who scouts clients was calling nonstop trying to get our business. Once they finally started on our roof, it’s been a nightmare. I keep getting excuses and a run around from Elizabeth and Gil. Phrases like “you have my word” have been used for the last 6 weeks when discussing completion. The roof is holding up 3 other projects and they have no sense of urgency. It’s always something. First the tile was unavailable, then it got loaded but delivered to the wrong address, etc etc. it’s always been something. My guess is that they over committed themselves, took on too many projects and not enough workers to complete them. It’s been about 6 weeks and my roof still is incomplete. My neighbors had their roof complete in a weeks time so I know this project shouldn’t take that long. This company is a mess. I don’t recommend them to anyone. The roofers don’t speak a lick of English so that creates more issues when they’re actually working. Find another company for your roofing needs. They’re unreliable, unresponsive, and will not complete your project in a timely fashion. Horrific company. Wish I could go back and hire someone else. They also left all their materials in my walkway until I made a stink about it and they came out and moved it. gave me pushback on timeframe for permits, inspections, completion etc. just awful.
Edited to add: roof is finally “done” but omg how crappy is the work. Pictures posted. I have broken and cracked tile. Cracks and holes in the mortar they use to “seal”. Looks like holes between connecting tiles, it just looks out of place. So disappointed. After months of nonsense, they couldn’t even do a decent job.
Hice mi techo y ventanas de impacto con USAhi, Francisco de Araujo foe mi representante, siempre mi contesto siempre qui llamado, el Señor Frost Darren mi ayudó con YGRENE, estoy muy agradecida por todo. Recomendó USAhi y YGRENE.
My WORST NIGHT MARE. After having options I picked this unreliable, untrustworthy, irresponsible company. After 1 yr is when finished the replacement of my new windows
PLS DO NOT BOTHER W THIS COMPANY. Those reviews are fake.
This company is a joke, dont do the work with them, you will only loose money and time... I had a schedule for November for windows and door replacement, they did the windows, and now for the door its been 3 months and they keep doing things wrong, they were fined by the condo because of how messy they are, i complained with the manager, and they simply dont give a f**k about you, i lost already 7 days at work because i have to come here to wait for them, and they either bring the wrong hardware, or dont show up at all, i will post a video on youtube as well of all the mess they did, look it up for USA Home Improvement Scam....stay away of this company.
Be very careful with this company, USA Home Improvement is a scam. My wife found them through the “HomeAdvisor.com” app. I called in to get the estimate, The sales person came to the house and took the measurement and insisted me to come to the office to get the price. Their office was close to my work, so I visited their office. I felt like I was at a car dealership, they used all car salesman tactics. They try to bring you in and will trap you to sign the contract. They will promises every thing you like to hear. Owner and owner portage took me into their private office and promised everything in order for me to sign the contract. They also tried to sales a loan program to upgrade the entire house windows which I refused to accept when they start asking about my Social Security and personal information.
Look out of their cancellation policy. Once the three day cancellation policy is passed they will break the news for higher amount, about the quality of the product and delivery time frame to you. At that time if you think you are protected because you sign the contract, it will surprise you.
Slick and Shady business practice by this comapny
1 review 