Value City Furniture Delivery Center

I am making sure that everybody knows Value City should not be somewhere you want to buy if you want quality furniture. I purchased a Zara bedroom set in March of 2021 I am still fighting to get just a small exchange. When I got the furniture after spending over $9,000 for every piece of furniture was either broken scraped chipped damaged sliced some type of damage was done to it. When they dropped off the furniture I immediately saw some of the damage and the delivery man refused to put it back on the truck because he was dressing his sunday's best and he didn't want to get dirty I am assuming. I had to go through months of begging for them to even send someone out to look at the damages that I received my furniture look like I purchased it from the worst dirtiest on kept second hand store I live here in Michigan and purchase my furniture from the Value City in Sterling Heights Michigan they sent me to the Chesterfield store which is their office for all of the value cities here in Michigan or at least this district I was told. I went back to the store they sent me back to Chesterfield Chesterfield sent me back to Value City Value City then told me to call pure promise because I did have insurance on the furniture pure promise states that they had no record of any damages and nothing was documented so they could not help me because it was after the 60 days that they give you but I purchased insurance that should have follow me for up to 5 years so I'm finding out that pure promise is also a scam. When I contacted the headquarters of Value City they apologize and said no store had any notes of even speaking with me just one record of it in 2022. So they told me to go back to pure promise again I'm being deflected over a year and a half later for them selling me garbage if you can and if you have any type of morals self-respect didity pride anything and you love your money and you spend it wisely do not I beg you do not buy from Value City they are not worth a dollar. A toddler can do better than the crap that they deliver to you and they will send you on a rat race a carnival you will die have to be resuscitated and they still won't do anything but give you the runaround.