Top Rated Local® is pleased to announce that Helping Hands Moving Company is a 2019 award winner for moving service companies in Virginia!
There’s no doubt about the fact that moving can be stressful, but with the team at Helping Hands Moving Company on your side, you’ll enjoy a peaceful, stress-free move.
Helping Hands Moving Company has received more than 150 reviews from three verified sites with an average rating of 4.62 stars, earning them a phenomenal Rating Score™ of 93.17 and a 2019 Top Rated Local award for being ranked among the top 10 moving service companies in all of Virginia!
Here’s just one of their many five-star reviews:
“My family used this company to help move our items from storage to our new home. We were beyond satisfied with the entire experience! My mom requested a quote and received it in less than 20 mins. The price was reasonable, our movers…were personable and professional and everything went off without a hitch. I would definitely recommend them!” – Michael A
A One-of-a-Kind Moving Company’s Secret to a Strong Online Reputation
Helping Hands is a moving company that genuinely cares about their clients, and they are committed to doing everything in their power to make the moving process as easy and stress-free as possible.
Family-owned and -operated, Helping Hands Moving Company sees their clients as an extension of their family, not just a paycheck. The team at Helping Hands looks out for their clients, and they’ve seen that the better they treat their clients, the faster they grow as their clients take care of them in return.
The team at Helping Hands consist of highly trained professionals who can help individuals and families alike with moves of all sizes. They offer flat, hourly rates with no hidden fees or surprise fees for stairs, oversized items or extra stops; on-time pickup and delivery; free shrink-wrapping and padding; floor, elevator and door frame protection; free disassembly and reassembly or furniture; and finally, a free concierge service that shops all of the utilities and services a client needs with one easy phone call.
Matthew Brown, the owner of Helping Hands Moving Company, credits his company’s strong online reputation to his team’s hard work and discipline. They also aren’t afraid to ask their clients for feedback; although, they do not push their customers to leave great reviews. They want honest feedback so that they can continue learning, growing and better serving their clients. In the past, they’ve done “review pushes,” where customers can be entered to win a date night or a discount if they take the time to leave a review.
Outside of building a powerful online reputation, Helping Hands Moving Company has grown through referrals, repeat customers and making a difference in their community. They also network with many real estate professionals and brokers.
Making the World a Better Place By Reinventing the Moving Process
Matthew was born and raised in Hampton Roads, and he’s had many friends and family members proudly serve in our armed forces. He heard about a friend’s aunt who had recently been involved in a military relocation to Georgia. She had a horrible moving experience that left her with broken valuables and furniture, as well as the need to borrow clothes and household goods due to the late arrival of the moving company. Matthew set out to create a business plan that would reinvent the moving process.
The name, “Helping Hands,” comes from the fact that they also help customers haul away usable but unwanted furniture. Instead of throwing this furniture away, the team at Helping Hands cleans it, restores it and gives it to those in need, including single parents, displaced women, homeless people and victims of fires, domestic abuse and more. They do this through local charities, and if they cannot find a new home for the furniture after a certain amount of time, they sell it and then donate the funds to those charities. They’ve also used the funds to help a young mother who went through three brain surgeries, as well as to aid those who can’t pay their utility bills.
The team at Helping Hands has given back to their community in so many ways. And when you combine that community involvement with their impeccable service and hard work, it has led to an incredible reputation both on and offline for the company.
We asked Matthew what advice he has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us:
“Passion, commitment and discipline are the three cycles of success for me. Once you have these, surround yourself with those who share the same passion, commitment and discipline. If you are only as good as those in which you surround yourself with — make sure you choose them wisely. One bad apple can ruin the whole bunch.”
Congratulations to the team at Helping Hands Moving Company for being a 2019 Top Rated Local award winner, and thank you so much, Matthew, for taking the time to speak with us!
No matter how big or small your move may be, we highly recommend working with Helping Hands Moving Company. Visit their website today!
