New Hampshire’s Top Rated Local® Jewelry Stores Award Winner: Bellman’s Jewelry Store

Top Rated Local® is pleased to announce that Bellman’s Jewelry Store is a two-time 2019 award winner in New Hampshire!

When you want a wide selection of quality jewelry and superior customer service, you want Bellman’s Jewelry Store in Manchester.

Bellman’s Jewelry Store has received almost 150 reviews on five verified sites with an average rating of 4.85 stars, earning them a tremendous Rating Score™ of 98.52 and two 2019 Top Rated Local awards for being ranked among the top 50 businesses and the top five jewelry stores in all of New Hampshire!

Here’s just one of their many five-star reviews:

“I had an extremely positive experience with Justin Krall. I had shopped around jewelry that I had inherited. Justin not only gave me the best price; he also educated my on the pieces and let me know all of my options. I would highly recommend going to visit Justin if you are looking to sell your jewelry.” – B.R.

Not Your Average Jewelry Store

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Alex Bellman, second-generation Vice President of Bellman’s Jewelry Store.

The first thing we wanted to know was what makes Bellman’s Jewelry Store a one-of-a-kind jewelry store in New Hampshire. Here’s what Alex had to say:

“We go through each and every step of the process, so that our customers know 100 percent of what they are buying. We educate them tremendously, so they know how to read a diamond grading sheet! That way, even if they don’t choose us, they know what diamond to get and why. We have a non-commission staff! There is a reason why we don’t pay commission; we would love to have the business grow because we are willing to learn in the short-term in order to win in the long-run.”

We also asked Alex what their mission is at Bellman’s Jewelry Store and how they work to make the world a better place. Here’s his response:

“Our mission is to make sure people are getting the best quality product at the best price! Everything in jewelry is extremely emotional; we strive to make sure there is no emotional strain and that they will 100-percent agree with our slogan, which is, ‘It’s a matter of trust.’ We take pride in the quality of the work and the rapport we build with our clients. It is always my favorite to have a customer come in when they are really timid and really scared, and to just see their walls come down and have them be super excited… Seeing the look of overwhelming joy and tremendous excitement makes this all worth it!”

Alex went on to tell us about their community involvement, which includes sitting on certain boards and giving money, time and jewelry to more than 60 charities.

Building Success by Providing a Positive Customer Service Experience

Alex attributes Bellman’s Jewelry Store’s strong online reputation to their commitment to always providing a positive customer service experience:

“We will do anything to make our clients happy! We make sure every customer leaves in the best possible mood! Our goal is to do what’s right… We care about our customers’ days and how they are feeling. If someone comes in a week before their wedding, we will do anything in our power to get them the ring on time, including driving the ring to the venue! Very few stores have a chance in beating us overall! We focus on quality…”

Alex added:

“One of the main things we focus on is reminding every customer to please write a review…”

Outside of building a powerful online reputation, Bellman’s Jewelry Store has gotten their name out there by encouraging their customers to tag them on Instagram and Facebook, as well as by focusing on reputation management.

Every business owner wants to build the kind of online reputation Bellman’s Jewelry Store has. When we asked Alex what advice he has for those business owners, he said:

“Every customer has to leave a review. Make it easy for them. We always follow up with the customer, and we send out a free appraisal… They have to have the best experience to write a review. You have to blow their minds; then, you have to remind them to write a review.”

Alex ended our conversation on this thankful note:

“Thank you to my staff; we could not function this way without exceptional staff. It would just not be possible. I am so happy to have staff like this…”


Congratulations to the team at Bellman’s Jewelry Store for being a 2019 Top Rated Local award winner, and thank you so much, Alex, for taking the time to speak with us!

We highly recommend Bellman’s Jewelry Store in Manchester. Visit their website today!

Colorado’s Top Rated Local® Computer IT Services Award Winner: Fallen Apples Mac Repair

Top Rated Local® is pleased to announce that Fallen Apples Mac Repair is a 2019 award winner for computer IT services in Colorado!

When it comes to Mac repair, you won’t find a better solution in Denver than Fallen Apples Mac Repair.

Fallen Apples Mac Repair has received almost 150 reviews on three verified sites with a perfect average rating of 5.00 stars, earning them an outstanding Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Colorado!

Here’s just one of their many five-star reviews:

“I was referred to Fallen Apples Mac Repair by a relative after a failed OS upgrade due to a hardware issue. Caleb was great to work with [and provided a] quick diagnosis. [He was] upfront and accurate on his estimate to replace the failing hard drive, move all the data over and complete the OS upgrade I had started. I’m very happy to have found this company and encourage anyone in Thornton with a Mac to patronize this local business!” – Jay T.

Not Your Average Computer Repair Company

Caleb Baker, the owner of Fallen Apples Mac Repair, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Fallen Apples Mac Repair apart from the many other computer IT services in Colorado. Caleb told us that he tries to be personable, understanding and empathetic towards people’s situations. It’s easy for technical people to be very technical, but it’s often difficult for customers to relate. He tries to not give customers computer tech jargon but ensures that they understand what’s needed.

Caleb went on to tell us that Fallen Apples Mac Repair is very flexible and affordable.

We also wanted to know why they do what they do at Fallen Apples Mac Repair and how they work to make the world a better place. Caleb shared with us that they give back by making connections throughout the community, including with local businesses and schools.

Building Success by Following Up

When we asked Caleb about Fallen Apples Mac Repair’s secret to such a strong online reputation, he told us that they always follow up with their customers for feedback about what they did right or wrong. They always want to know how they did and are always working to make sure that their customers are happy.

Outside of building the kind of online reputation any business owner would envy, Fallen Apples Mac Repair has spread the word about who they are and what they do through online marketing, marketing events and blogging.

Clearly, Caleb knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other computer IT services out there:

“Let your clients know that you understand their problem, and don’t BS them. Always communicate, and make sure that your client is on the same page.”


Congratulations to the team at Fallen Apples Mac Repair for being a 2019 Top Rated Local award winner, and thank you so much, Caleb, for taking the time to speak with us!

We highly recommend Fallen Apples Mac Repair in Denver. Visit their website today!

Colorado’s Top Rated Local® Carpet Cleaners Award Winner: Mountain Pride Cleaning and Restoration

Top Rated Local® is pleased to announce that Mountain Pride Cleaning and Restoration has won two 2019 awards in Colorado!

When you need professional cleaners who will guarantee their results, you need Mountain Pride Cleaning and Restoration in Breckenridge.

Mountain Pride Cleaning and Restoration has received dozens of reviews on five verified sites with an impeccable average rating of 5.00 stars, earning them a stellar Rating Score™ of 100.00 and two 2019 Top Rated Local awards for ranking among the top 75 businesses and the top five carpet cleaners in all of Colorado!

Here’s just one of the many five-star reviews that got them there:

“I have been using Mountain Pride Cleaning for a number of years for all my carpet and upholstery cleaning. They are always on time, courteous and do a great job! I have never been disappointed with their work.” – Terrie P.

Not Your Average Carpet Cleaning Company

Sara O’Brien, Office Manager at Mountain Pride Cleaning and Restoration, took a few minutes out of her day to tell us a little more about this one-of-a-kind carpet cleaning company and the impressive online reputation they’ve managed to build.

To start our conversation, we asked Sara what it is that sets Mountain Pride Cleaning and Restoration apart from their competition in Colorado. Here’s what she had to say:

“We are very personable. We are local, small and maybe a little more expensive, but it shows in the quality of our work.”

Sara went on to tell us that they offer residential and commercial services, and they have a 24-hour technician who is always available to help. In addition to carpet cleaning service, they offer flood and fire restoration, and they’ve been around since 1989.

We also wanted to know why they do what they do at Mountain Pride Cleaning and Restoration and how they give back and make the world a better place. Sara shared with us that their mission is to provide quality, consistent service to all of their customers.

Building Success Through Guaranteed Work

When we asked Sara about Mountain Pride Cleaning and Restoration’s secret to such a strong online reputation, she attributed it to the fact that they guarantee all of their work:

“If you are not satisfied, we will come back and make sure that you are…”

Outside of building the kind of online reputation any business owner would envy, Mountain Pride Cleaning and Restoration has spread the word about who they are and what they do through word of mouth. They also rely on Google, Yelp and Yahoo reviews for new business.

There are so many business owners out there looking to build the kind of online reputation Mountain Pride Cleaning and Restoration has. Here’s the expert advice Sara has for them:

“Use the tools that online companies offer you when it comes to ads and stuff like that. Return calls promptly, and be consistent about it.”

Sara ended our conversation with this sentiment:

“Thank you to our team for all of the hard work you put in every day.”


Congratulations to the team at Mountain Pride Cleaning and Restoration for being a 2019 Top Rated Local award winner, and thank you so much, Sara, for taking the time to speak with us!

We highly recommend Mountain Pride Cleaning and Restoration in Breckenridge. Visit their website today!

New York’s Top Rated Local® HVAC/Heating & AC Award Winner: Airquip Heating & Air Conditioning

Top Rated Local® is pleased to announce that Airquip Heating & Air Conditioning is a two-time 2019 award winner in New York!

Keep your air fresh and your home comfortable with the help of Airquip Heating & Air Conditioning in Rochester.

Airquip Heating & Air Conditioning has received almost 200 reviews on five verified sites with an average rating of 4.96 stars, earning them a marvelous Rating Score™ of 99.57 and two 2019 Top Rated Local awards for being ranked among the top 50 businesses and the top five HVAC companies in all of New York!

Here’s just one of their many five-star reviews:

“[They provided] amazing service! Our AC stopped working during the July heatwave, and Airquip came right out to help us out! Huge thanks to Michael B. for his exceptional service every step of the way. In fact, everyone we encountered from Airquip was truly excellent. I recommend the Airquip team to anyone who is looking for quick, professional, friendly and dependable service. Thanks so much!!” – Jackie C.

Not Your Average HVAC Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Nancy Hoffmann, Executive Secretary at Airquip Heating & Air Conditioning.

The first thing we wanted to know was what makes Airquip Heating & Air Conditioning a one-of-a-kind HVAC company in New York. Nancy told us that the Airquip team really cares and wants their customers to be happy. They’ve been in business since 1995 and are under new ownership as of this year, and they’ve grown to a 27-person team.

We also asked Nancy what their mission is at Airquip Heating & Air Conditioning and how they work to make the world a better place. Here’s her response:

“We are involved in the HEAT program, which gives new equipment to the less fortunate who need it. We work with Habitat for Humanity. We sponsor a couple of community events throughout the year.”

Building Success by Following Up and Asking for Feedback

Nancy attributes Airquip Heating & Air Conditioning’s strong online reputation to their commitment to following up after the installation and asking for a review:

“We are very proactive about reaching out to a customer, and a lot of times, the salesmen are onsite during the installation. It really helps to build continuity with the team and the customer.”

Outside of building a powerful online reputation, Airquip Heating & Air Conditioning has gotten their name out there through online marketing and word of mouth.

Every business owner wants to build the kind of online reputation Airquip Heating & Air Conditioning has. When we asked Nancy what advice she has for those business owners, she said:

“Just make sure that the customer is happy, and keep a strong relationship with them. Make sure that your suppliers are taken care of.”


Congratulations to the team at Airquip Heating & Air Conditioning for being a 2019 Top Rated Local award winner, and thank you so much, Nancy, for taking the time to speak with us!

We highly recommend Airquip Heating & Air Conditioning in Rochester. Visit their website today!

Maine’s Top Rated Local® Martial Arts Award Winner: Centerpoint Martial Arts

Top Rated Local® is pleased to announce that Centerpoint Martial Arts is a 2019 award winner for martial arts centers in Maine!

If you’re looking for a martial arts center that will help to inspire your resilience and inner strength, look no further than Centerpoint Martial Arts in Falmouth.

Centerpoint Martial Arts has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a wonderful Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top five martial arts centers in all of Maine!

Here’s just one of their many five-star reviews:

“We highly recommend Centerpoint Martial Arts for children looking for structured activities that challenge both physical and personal development life skills, such as manners, respect, please and thank you and so many more examples. The Centerpoint team adapts to the individual and class needs, providing a highly positive learning environment. Andy and Hester are such wonderful people who are so passionate about their business and great to work with.” – Justin Z.

Not Your Average Martial Arts Center

We wanted to learn all about Centerpoint Martial Arts and its impressive online reputation, so we took a few minutes to talk with the owner, Andy Mishkin.

The first question we had for Andy was what is it that sets Centerpoint Martial Arts apart from their competition in Maine. Here’s Andy’s response:

“Our focus is on serving our community and on contributing to make it a better place. We are supporting our families in their growth, and we want to have fun and make sure that people who come into our studio also have fun.”

We also wanted to know what their mission is at Centerpoint Martial Arts. Here’s what Andy had to say:

“My wife and I have an extensive background in martial arts and developing programs to help people. We wanted to do something that is really family-oriented. We knew from our own experience how transformational martial arts can be for young people.”

Building Success Through Quality Service

Andy attributes Centerpoint Martial Arts’ strong online reputation to the fact that their focus is on the quality of the service they provide. He added:

“We take our role in the community seriously and believe strongly in our purpose, which is to help people live extraordinary lives.”

Outside of building a powerful online reputation, Centerpoint Martial Arts has gotten their name out there by being involved in their community and listening to their customers:

“We are currently serving on the board for the local chamber of commerce and trying to stay attuned to the business community. We do a lot of community-based marketing; we sponsor local sports teams and do fundraising for some local schools. One thing we do for marketing is just listening. We want feedback and want to hear about ways to improve.”

There are so many business owners out there looking to build the kind of online reputation Centerpoint Martial Arts has. Here’s Andy’s expert advice for them:

“My mentor, Brannon Beliso, said, ‘You have to start with your why.’ That ‘why’ should be a positive, strong message for people. You need to really work on your business fundamentals, which can be tough at first. Keep your ears open. Listen to what kids and parents are saying, and respond to that.”


Congratulations to the team at Centerpoint Martial Arts for being a 2019 Top Rated Local award winner, and thank you so much, Andy, for taking the time to speak with us!

We highly recommend Centerpoint Martial Arts in Falmouth. Visit their website today!

Colorado’s Top Rated Local® Sign Companies Award Winner: Signarama of Westminster

Top Rated Local® is pleased to announce that Signarama of Westminster is an award winner for sign companies in Colorado for the second year in a row!

For all of your indoor and outdoor signage needs in the Front Range, there’s no better sign company to rely on than Signarama of Westminster.

Signarama of Westminster has received dozens of reviews with an average rating of 4.98 stars, earning them an exemplary Rating Score™ of 95.83 and a 2019 Top Rated Local award for ranking among the top five sign companies in all of Colorado!

Here’s just one of the many five-star reviews that helped them win for the second year in a row:

“Front Range Signarama has been our go-to for advertising and marketing pieces for years now. We have had them work on everything, from yard signs to vehicle wraps to door-to-door flyers and coupons. They have a quick turn-around, a talented graphic artist that understands grabbing the customers’ eyes and attention, and great communication while bouncing ideas back and forth. It’s awesome to have a company like this locally. Five stars all the way!” – Nicholas P.

Maintaining a Strong Online Reputation by Building Great Relationships

Larry, the owner of Signarama of Westminster, sat down with us for a few minutes so that we could catch up about what his team has been up to over the last year.

Winning a Top Rated Local award once is a sign that a company knows how to build a solid online reputation, but as a second-time award winner, Signarama of Westminster clearly has a lot of insight into also maintaining their online reputation. Larry told us:

“We continue to provide excellent customer service. This is why we have about 50 five-star reviews on Google.”

When asked what makes Signarama of Westminster stand out, Larry shared with us that they go above and beyond to present the best value to their clients, and he told us that his team has been with him for a long time.

Every new year comes with new lessons and new achievements, and when we asked what those were for Signarama of Westminster, Larry told us that building a small business from the ground up is very difficult, but that he’s proud to have received the honor of being called Manufacturer of the Year from the Broomfield Chamber of Commerce in 2018, as well as the unique signs they’ve created this past year, which include landmark signs and a 60-foot sign at an airport.

Looking Forward with Signarama of Westminster

Being a part of a small business is not always easy, and that’s why we wanted to know why they do what they do at Signarama of Westminster. Larry shared with us that he and his team truly enjoy working with their clients. They understand how important signage is for the success of a business, and they take their responsibility seriously.

As an award-winning company, we expect big things out of Signarama of Westminster, and we were excited to find out what comes next. Larry told us that their goal is to add more equipment in order them the ability to do more in-house work.

It’s clear to us that, as the owner of a second-time award winner, Larry has learned a lot about growing a successful business and building an online reputation. When we asked what advice he has for business owners who are just starting out, he said:

“Be prepared for long hours and lots of work. Be ready to spend a few years trying to make it successful.”


Congratulations to Larry and the team at Signarama of Westminster for a Top Rated Local award winner for the second year in a row.

When you need a sign company on your side, we highly recommend Signarama of Westminster! Visit their website today.

Colorado’s Top Rated Local® Photographers Award Winner: Van Buren Photography

Top Rated Local® is pleased to announce that Van Buren Photography is an award winner for photographers in Colorado for the second year in a row!

From maternity photography to wedding photography, when it comes to capturing the moment, no one neats Van Buren Photography in Littleton.

Van Buren Photography has received dozens of reviews on five verified sites with a perfect average rating of 5.00 stars, earning them a phenomenal Rating Score™ of 100.00 and two 2019 Top Rated Local awards for ranking among the top 100 businesses and the top five photographers in all of Colorado!

Here’s one of the many five-star reviews that got them there:

“We had such a great experience with Katie at Van Buren Photography. She was so patient and gentle with my newborn, and did not rush the session at all. Photographing infants is not an easy task, but Katie cleary has plenty of experience and successfully captured multiple adorable shots. Her studio is beautiful and has a full array of blankets, hats, backdrops, outfits and more. I loved how Katie was so open to hearing my style and preference for the shoot, and she did an amazing job at making my dream baby shoot come true. I highly, highly recommend Van Buren Photography!” – Chaya F.

Maintaining a Strong Online Reputation by Focusing on the Customer Experience

We wanted to learn all about Van Buren Photography and what they’ve been up to since they won a Top Rated Local award for being ranked among the top five photographers in 2018, so we took a few minutes to talk with the owner, Katie Van Buren.

It was clear from Van Buren Photography’s 2018 Top Rated Local award that they know a thing or two about building a strong online reputation, and their 2019 Top Rated Local award is evidence that they also know how to maintain their reputation. When we asked Katie what they’ve done to continue to get such great feedback, she said:

“We really focus on the customer experience. For us, that begins when they initially contact us and continues all the way through our last contact point. We communicate before the shoot and then very thoroughly during the shoot. We try to make it very fun and engaging during the shoot; we try to make the experience very fun, so they want to share.”

We also asked Katie what it is that makes Van Buren Photography stand out, and she said:

“We’ve been in business for 20 years. One thing that really does make a difference is that we have lifetime clients. We will photograph engagement photos, then wedding photos, then pregnancy and baby photos. We are able to connect and grow with our clients through those milestones.”

Small businesses go through many ups and downs over the years, and we wanted to know what lessons Van Buren Photography has learned over the last year, as well as what their biggest achievements are.

Katie told us that she’s learned that, sometimes, holding off is better than booking the wrong person:

“Money is not always worth it… You cannot do it for the money, and you can’t do it if it is not the right fit. I do not try to push for people to book if I feel they are not the right fit.”

As far as their biggest achievements are concerned, Katie was proud to tell us about their rebranding efforts:

“We just did a big rebranding of our studio, and we just launched from being a mainly wedding focused brand to being a newborn and family portrait studio. It has been very rewarding; we have spent a lot of time building this brand, but we have built more of the clients that we want to work with. We are booked solely on reviews”

What’s Next for Van Buren Photography

Small businesses can be a lot of work, and we wanted to know what motivates Katie and her team at Van Buren Photography to serve their clients day in and day out. When we asked Katie what’s most rewarding about what they do, she said:

“Truly, we are capturing moments that our clients are going to have forever, and it is in the connections that we are making that gives us the ability to do what we do. I am also a mom. With this job, I have the ability to build my schedule the way I want, so that I can still be a mom and give attention to my family life to be able to do both.”

We were excited to learn about what comes next for this award-winning photographer, so we asked Katie what their goals are for the next year. She told us:

“We are really building out our newborn and our children clientele. I really see us building even more and more on our studio and the experience in the studio.”

As the owner of a second-time award-winning business, Katie has a lot of knowledge to share. When we asked what advice she has for the many new business owners out there who are just starting out, she said:

“Even if you think you cannot afford an accountant, hire one. Set up your business in the right way. Have the right guidance to build the foundation that your business will be built on.”

Katie ended our conversation with a couple of very important shout-outs:

“I was very lucky very early on that I had two incredible mentors, Tom Moore and Jim Maxwell. The two of them really took me under their wing. I started getting referrals from Jim when I was just getting into the business, and I received a lot of guidance. I owe a lot of my early success to these men. I might be the face of Van Buren Photography, but Su is the backbone. Su, our Studio Manager, is always beside me to back me up, from being silly with children during a shoot to calming a newborn to fulfilling all orders and communicating with clients. She does it all with grace and a touch of humor to keep it real and help in creating a delightful experience for our clients.”


Congratulations to Katie and the team at Van Buren Photography for a Top Rated Local award winner for the second year in a row.

When you need a photographer on your side in Littleton, we highly recommend Van Buren Photography! Visit their website today.

Tennessee’s Top Rated Local® Tree Care Companies Award Winner: Total Tree Service

Top Rated Local® is pleased to announce that Total Tree Service is a 2019 award winner for tree care companies in Tennessee!

From trimming to tree removal, Total Tree Service in Knoxville has what it takes to meet all of your tree care needs.

Total Tree Service has received more than 130 reviews with an average rating of 4.80 stars, earning them a fantastic Rating Score™ of 95.96 and a 2019 Top Rated Local award for ranking among the top five tree care companies in all of Tennessee!

Here’s just one of the many five-star reviews that got them there:

“Pierre and his team took care of the cleanup of a monster tree that came down in our yard. They were fast, efficient, polite and able to start the same day we called to let him know we wanted to hire them. His price was also the best we were quoted by far. We highly recommend them and will definitely use them for any future tree needs!” – Jori P.

Not Your Average Tree Care Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Tammy, Head Groundsman and Social Media Manager at Total Tree Service.

To kick off our conversation, we asked Tammy about what it is that makes Total Tree Service unique compared to the many other tree care companies in Tennessee. Tammy told us:

“Our quotes will always be reasonably priced! The quoted price is the price you will pay! We don’t nickel or dime even if we make a mistake and underbid. We operate with integrity and morals. We do what we say; it’s that simple! We will not leave until our customer is satisfied. When we do trim work, we prefer the client to be there to ensure that they are pleased with the job.”

Tammy went on to say:

“We will take down any tree, including dead! We are true lumberjacks and do not use a bucket truck. We love being outside in nature!”

Pierre taught Tammy’s two sons how to climb and his with her daughter. He started in the industry when he was just 12 years old with deep woods logging. He was working for a different tree care company in Kansas when he fell and broke his pelvis. After he healed, he moved to Tennessee to start over again, and Tammy’s daughter pushed him into opening Total Tree Service.

We also asked Tammy about the Total Tree Service mission and how they work to make the world a better place. Tammy said:

“We aren’t out here to make a killing; we are here to make a living!”

Building Success Through Excellent Work

Tammy credits Total Tree Service’s strong online reputation to their commitment to doing excellent work:

“Our work speaks for itself. We are affordable and respect that our clients work for a living, just like us!”

Tammy added:

“We are always asking for reviews. We follow up right there when we are still on site!”

Outside of building a powerful online reputation, Total Tree Service has grown through Facebook ads and Instagram.

There are many business owners looking to grow their business and build their online reputation. Here’s Tammy’s expert advice for them:

“Stay true to your word; don’t underbid and then try to charge more. Operate with integrity.”

Tammy ended our conversation with this sentiment:

“Thank you, Tennessee, for letting us serve you.”


Congratulations to Total Tree Service for being a 2019 Top Rated Local award winner, and thank you so much, Tammy, for taking the time to speak with us!

We highly recommend Total Tree Service in Knoxville. Visit their website today!

Colorado’s Top Rated Local® Home Health Providers Award Winner: Touching Hearts At Home Denver South Metro

Top Rated Local® is pleased to announce that Touching Hearts At Home Denver South Metro is a 2019 award winner for home health providers in Colorado!

When you want compassionate home care for yourself or a loved one, you want Touching Hearts At Home Denver South Metro.

Touching Hearts At Home Denver South Metro has received dozens of reviews on three verified sites with a perfect average rating of 5.00 stars, earning them an incredible Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five home health providers in all of Colorado!

Here’s just one of their many five-star reviews:

“Touching Hearts at Home is committed to the highest level of service and to encouraging employees to go ‘above and beyond’ for their clients. They care about the details and have created a culture where the staff feels valued and equipped to give excellent care. Customer service is clearly at the top of the priority list. People are treated with respect and compassion, and encouraged to live their lives to the fullest. I truly can’t say enough good about this company and the consistent dedication to excellence I have seen in the past four years of seeing them in action.” – Nikki C.

Not Your Average Home Health Provider

Ryan Fensler, the owner of Touching Hearts At Home Denver South Metro, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Touching Hearts At Home Denver South Metro apart from the many other home health providers in Colorado. Ryan told us that their focus in on the three Cs — culture, compassion and commitment. They get up every day to focus on those items and to put their clients and employees first, and everything else falls into place. They are constantly looking for new ways to bring value to their clients and to be a positive difference in their lives. They are a small team, which leads to a family-like environment, which allows their staff and family members to get to know each other really well. They are always willing to go the extra mile.

Ryan’s background includes working at Marriott Hotels, so his main focus for the past five years has been “bringing hospitality to home care.”

Recently, Ryan met with an 80 year-old-client who is in a wheelchair, Ryan asked him what was on his wish list for the summer, and the client said that he wanted to go to a Rockies day game. Ryan bought wheelchair accessible tickets for a small group and made it happen.

We also wanted to know why they do what they do at Touching Hearts At Home Denver South Metro and how they work to make the world a better place. Ryan shared with us that they not only focus on their employees and clients but also very much on the community. Over the last year, they have been donating each month to the local Meals on Wheels program. For every client they help in one month, they donate that much money towards the organization. If they help 400 people a month, they will donate $400 to TLC Meals on Wheels.

Building Success With a Culture of Appreciation

When we asked Ryan about Touching Hearts At Home Denver South Metro’s secret to such a strong online reputation, he attributed it to the culture of appreciation they’ve created. Ryan told us that they are always looking for ways to appreciate their staff, including sending out letters and emails, and offering chair massages, pancake breakfasts and paid training. They also have a “Wheel of Gratitude” that their employees can spin and win prizes.

Outside of building the kind of online reputation any business owner would envy, Touching Hearts At Home Denver South Metro has spread the word about who they are and what they do through word of mouth from existing clients and family, as well as by networking with hospitals, independent living and skilled nursing facilities.

Clearly, Ryan knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Understand the importance of your culture; invest in training and culture.”


Congratulations to the team at Touching Hearts At Home Denver South Metro for being a 2019 Top Rated Local award winner, and thank you so much, Ryan, for taking the time to speak with us!

We highly recommend Touching Hearts At Home Denver South Metro. Visit their website today! And if you’re in the Denver South Metro area and are interested in learning more about their team, please contact Ryan at rfensler@touchinghearts.com; they would love to be a resource.

Oklahoma’s Top Rated Local® Computer IT Services Award Winner: Computer Zone Inc.

Top Rated Local® is pleased to announce that Computer Zone Inc. is a 2019 award winner for computer IT services in Oklahoma!

From data recovery to virus repair, Computer Zone Inc. is your go-to computer IT service in Edmond.

Computer Zone Inc. has received more than 100 reviews with an impeccable average rating of 5.00 stars, earning them a superb Rating Score™ of 99.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Oklahoma!

Here’s just one of their many five-star reviews:

“Matt was able to diagnose why my Apple had crashed and kindly explained what all my options were, both for keeping my Apple and getting a PC, as well as estimating how long the fixes to the Apple would last before I needed a replacement. Then, they were kind enough to patiently hold onto the Apple while I went through the process of getting a new computer and transferred my files over for me. If only getting the new one had been as painless as working with Computer Zone!” – Jennifer B.

Not Your Average Computer Services Company

We wanted to learn all about Computer Zone Inc. and its impressive online reputation, so we took a few minutes to talk with the President, Wayne Hing.

The first question we had for Wayne was what is it that sets Computer Zone Inc. apart from their competition in Oklahoma. Here’s Wayne’s response:

“We have been in this business for almost 25 years and are operated by the same owner and a tech team with integrity. We don’t have any salespeople here trying to upsell you things you don’t need. We warranty our work for 30 days, so customers have enough time to verify our work otherwise; we will make it right or they’ll get their MONEY BACK. The customer has nothing to lose for using our service.”

We also wanted to know what their mission is at Computer Zone Inc. and how they work to make the world a better place. Here’s what Wayne had to say:

“At Computer Zone, our mission has been the same since 1996, which is to provide affordable and dependable computer services. We believe in providing upfront and transparent pricing, and we take responsibility when we don’t perform our service as promised; therefore, there’s no charge.”

Building Success by Making Customers Happy

Wayne attributes Computer Zone Inc.’s strong online reputation to their commitment to making their customers happy. Wayne added:

“We will double our service warranty from 30 days to 60 days for customers who leave us feedback.”

Outside of building a powerful online reputation, Computer Zone Inc. has gotten their name out there through word of mouth, which says something about the kind of service they offer.

There are so many business owners out there looking to build the kind of online reputation Computer Zone Inc. has. Here’s Wayne’s expert advice for them:

“Be honest; do good work; stand behind your work, and good things will come to you.”

Wayne ended our conversation with this sentiment:

“We understand that our customers have a world full of choices. We would like to thank them for selecting us!!”


Congratulations to the team at Computer Zone Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Wayne, for taking the time to speak with us!

We highly recommend Computer Zone Inc. in Edmond. Visit their website today!