Michigan’s Top Rated Local® Home Health Care Providers Award Winner: HomeAideLLC

Top Rated Local® is pleased to announce that HomeAideLLC is a 2019 award winner for home health providers in Michigan!

When it comes to home health in Michigan, you won’t find a better company to work with than HomeAideLLC.

HomeAideLLC has received dozens of reviews with an average rating of 4.87 stars, earning them a wonderful Rating Score™ of 92.67 and a 2019 Top Rated Local award for ranking among the top 10 home health care providers in all of Michigan!

Here’s just one of their many five-star reviews:

“HomeAideLLC was a wonderful way for my mother to stay in her home for as long as possible. The staff was very responsive to our concerns and treated mom like family. From grocery shopping to just having a conversation, they provided for her needs in a caring and patient way. I would recommend HomeAideLLC to anyone whose family member needs a little extra help to age in place.” – Jennifer H.

Not Your Average Home Health Care Company

In order to learn a little more about this award-winning business and its impressive online reputation, we took a few minutes to talk with Charlotte Thibault-Ballusff, Managing Member CSA at HomeAideLLC.

The first question we had for Charlotte was what sets HomeAideLLC apart from the other home health care providers in Michigan. Here’s her response:

“We are not a franchise. We are family-owned and -operated. We are able to tailor our services to meet the needs of our clients on a personal level. We don’t have any service minimums. Instead, we made our services into pricing tiers, so that there’s something for everyone. We also do quality management visits that the caregivers are not aware of. That way, we keep quality up all the time, not just in front of clients. We do not send our caregivers blindly to a client — we always have management give the introduction.”

We also wanted to know what their mission is at HomeAideLLC and how they work to make the world a better place. Here’s what Charlotte had to say:

“Our mission is to help seniors maintain independence in their home while also providing that independence to their families. [We do] whatever it takes to give people their independence back. I’m always trying to help families take the proper next steps as situations change. That’s what being a CSA is all about.”

Building Success Through Word of Mouth and Education

When asked about the HomeAideLLC secret to a strong online reputation, Charlotte said:

“We have been working on asking more of our clients’ family members for reviews. We also work with Inque Media, who is in the middle of changing over our website, SEO stuff, etc. We are very active on Facebook and LinkedIn, and we just won Alignable’s ‘Business Person of the Year.’ Our reputation has come from those types of outreach events and other people that I’ve worked with.”

Charlotte also credits HomeAideLLC’s strong online reputation to her team:

“If it weren’t for my management team, we wouldn’t be able to pull this off. We’ve been extremely fortunate to have the team behind us to provide a premium service.”

Outside of building a powerful online reputation, repeat clients and word of mouth have been the main source of growth at HomeAideLLC. Charlotte also spreads the word about who HomeAideLLC is and what they do through public speaking and education on senior-related issues.

Last but not least, we wanted to know what advice Charlotte has for the many business owners out there looking to grow their business and build their online reputation. Here are the words of wisdom she shared with us:

“Have a specialty. What is it that you can do that no one else can? Also, I do a LOT of networking. I’m an ambassador for a few chambers. The thing is, you need to get out there and talk to people.”


Congratulations to the team at HomeAideLLC for being a 2019 Top Rated Local award winner, and thank you so much, Charlotte, for taking the time to speak with us!

We highly recommend learning more about HomeAideLLC is you’re interested in home health care in Livonia. Visit their website today!

Michigan’s Top Rated Local® Sign Companies Award Winner: FASTSIGNS of Farmington Hills

Top Rated Local® is pleased to announce that FASTSIGNS is a 2019 award winner for sign companies in Michigan!

For all of your business visibility needs in Farmington Hills, choose FASTSIGNS.

FASTSIGNS of Farmington Hills has received dozens of reviews on three verified sites with an average rating of 4.82 stars, earning them an outstanding Rating Score™ of 95.18 and a 2019 Top Rated Local award for ranking among the top 10 sign companies in all of Michigan!

Here’s just one of their many five-star reviews:

“FASTSIGNS has been making various signs for my business over the past three years. Their work is exceptional, and they deliver on time and as promised. Highly recommended.” – K.M.

Not Your Average Sign Company

Jay Newby, owner of FASTSIGNS of Farmington Hills, generously gave us a few minutes of his time to tell us about his award-winning business and its impressive online reputation.

The first question we had for Jay was what sets FASTSIGNS apart from other sign companies in Michigan. Here’s his response:

“We have an extremely high standard for the signs we put out. If we have to do it three times, we’re not afraid to do it three times. We always look at what we can do and how we can do it better. Whenever we hire a new employee, the team votes on whether we keep them after 60 days.”

Jay added:

“I bought this business three years ago. My first year, I invested about a quarter of a million back into the business. We’re constantly getting new equipment, software and tools to consistently provide the best services.”

We also wanted to know what their mission is at FASTSIGNS of Farmington Hills and how they work to make the world a better place. Here’s what Jay had to say:

“We have integrity, and we’re honest. Sometimes, having integrity can be expensive. If we make a mistake, we fix it, even if we take a loss.”

Jay also told us about the partnership FASTSIGNS of Farmington Hills has with the American Heart Association, and that they print signs for them and give donations.

Building Success Through Happy Customers

Jay credits FASTSIGNS of Farmington Hills’ strong online reputation to his commitment to making his customers happy:

“I have a long background in entrepreneurship. For me, it’s not about the money; it’s about delighting the customer. That can be tricky because everything we do is custom. Our view is long-term, not on the bottom line.”

Outside of building a powerful online reputation, FASTSIGNS of Farmington Hills has grown through community involvement, social media and outside sales, and according to Jay, FASTSIGNS National handles the majority of their marketing.

There are so many business owners out there looking to grow their business and build the kind of online reputation that FASTSIGNS of Farmington Hills has. Here’s Jay’s expert advice for those business owners:

“It [takes] a lot of hard work! You have to get up and grind every day. People think there’s a lot of glamour in owning your own business, but there can also be a lot of burdens. You have to think long-term. I know that if I stay focused now and re-invest back into the business, I’ll be successful.”


Congratulations to the team at FASTSIGNS of Farmington Hills for being a 2019 Top Rated Local award winner, and thank you so much, Jay, for taking the time to speak with us!

For all of your signage needs in Farmington Hills, we highly recommend working with Jay and his team at FASTSIGNS. Visit their site today!

North Dakota’s Top Rated Local® Interior Designers Award Winner: Design Direction

Top Rated Local® is pleased to announce that Design Direction is a 2019 award winner for interior designers in North Dakota!

When it comes to interior design, no other company in Fargo can compare to Design Direction.

Design Direction has received dozens of reviews on three verified sites with an average rating of 4.78 stars, earning them a spectacular Rating Score™ of 93.80 and a 2019 Top Rated Local award for being ranked the number one interior design firm in all of North Dakota!

Here’s just one of their many five-star reviews:

“They were a wonderful team to work with. They took the stress out of the home building process and were there from start to finish. They were very professional, really took my vision and made it even better. I am looking forward to working with them again in the future.” – Tamara J.

Not Your Average Interior Design Firm

Sylvia Lunski, the owner of Design Direction, took a few minutes of her time to tell us a little bit about her business and its impressive online reputation.

The first question we had for Sylvia was what sets Design Direction apart from other interior design firms in North Dakota. Here’s her response:

“We are unique based on our experience and team. We pay attention to our clients’ needs to make sure their home or business is a place that is relaxing, motivating and a place to truly enjoy — a place of inspiration.”

Sylvia went on to say:

“We aren’t just a design studio. We are also a floor covering retailer! We do custom blinds and draperies, including installation.”

We also wanted to know what their mission is at Design Direction and how they work to make the world a better place. Her’s what Sylvia had to say:

“We are really involved with community projects both with our time and our resources. We are involved with the Home Builders Association, North Dakota Interior Designers and the Rotary Club.”

Building Success by Meeting Clients’ Needs

When asked about the Design Direction secret to a strong online reputation, Sylvia told us:

“We work really hard to make sure each of our projects meets our clients’ needs. The projects we work on reflect our clients’ tastes and visions, not ours. It is about them.”

Outside of building a powerful online reputation, Design Direction has grown through print ads, online advertising and, most importantly, referrals from previous clients and contractors.


Congratulations to the team at Design Direction for being a 2019 Top Rated Local award winner, and thank you so much, Sylvia, for taking the time to speak with us!

For all of your interior design needs in Fargo, we highly recommend Design Direction. Visit their website today!

Michigan’s Top Rated Local® Home Health Care Providers Award Winner: Enriched Life Home Care Services

Top Rated Local® is pleased to announce that Enriched Life Home Care Services is a 2019 award winner for home health care providers in Michigan!

If you’re looking for home health care for yourself or a loved one, look no further than Enriched Life Home Care Services.

Enriched Life Home Care Services has received dozens of reviews on four verified sites with an average rating of 4.94 stars, earning them a spectacular Rating Score™ of 98.44 and a 2019 Top Rated Local award for being ranked the number one home health care provider in all of Michigan!

Here’s just one of their many five-star reviews:

“ELHCS has provided care for my mother for the past four years. The care has been so loving, and so committed to making my mom comfortable and healthy. As her abilities declined, everyone found ways to help and care for her with compassion. Jan and Lance are wonderful to work with. My mother passed away October 2. We will miss our contacts with those women who cared for Mom and made it possible for her to stay in her own home right up to the end. Thank you, Enriched Life.” – Kathy B.

Not Your Average Home Health Care Company

In order to learn a little more about this award-winning business and its impressive online reputation, we took a few minutes to talk with Lance, Senior Case Manager at Enriched Life Home Care Services.

The first question we had for Lance was what makes Enriched Life Home Care Services unique compared to the other home health care providers in Michigan. Here’s his response:

“It comes down to passion for helping others; it is more than a business. We want to help to enrich the lives of the people that we care for, and that helps to enrich our lives as well.

Lance added:

“This year, we became a landmark of Livonia, Michigan. For the last four years, we have won the Champions Service Award for Monroe County.

We also wanted to know what their mission is at Enriched Life Home Care Services. Here’s what Lance had to say:

“We want to enrich the lives of seniors and allow them to live healthfully and with dignity in their chosen place of residence.”

Building Success by Providing the Best Care

Lance credits Enriched Life Home Care Services’ strong online reputation to the passion they have for taking the best possible care of their residents, and he told us that they ask for reviews, but many of their reviews also come from people who elect to write them on their own.

When asked how Enriched Life Home Care Services has gotten their name out there outside of building a powerful online reputation, Lance said:

“We’re very active in southeastern Michigan…We are the most proud of all the education, activities and resources that we provide for free. We host support groups for families that, most of the time, do not end up needing our services.”

The final question we had for Lance was what advice does he have for the other home health care providers who are trying to build their online reputation the way Enriched Life Home Care Services has, to which Lance told us:

“If you go into this field, be in it for the right reasons. If you treat it just like a business, that’s all you will be viewed as, and it is so much more than that. We are dealing with people’s lives and their families; it is like being a part of the client’s family.”


Congratulations to the team at Enriched Life Home Care Services for being a 2019 Top Rated Local award winner, and thank you so much, Lance, for taking the time to speak with us!

We highly recommend Enriched Life Home Care Services. Visit their website today!

Michigan’s Top Rated Local® House Cleaning Companies Award Winner: Wall 2 Wall and Beyond LLC

Top Rated Local® is pleased to announce that Wall 2 Wall and Beyond LLC is a 2019 award winner for house cleaning companies in Michigan!

When it comes to house cleaning, no other company beats Wall 2 Wall and Beyond LLC.

Wall 2 Wall and Beyond LLC has received dozens of reviews with an average rating of 4.91 stars, earning them a tremendous Rating Score™ of 94.07 and a 2019 Top Rated Local award for ranking among the top 10 house cleaning companies in all of Michigan!

Here’s just one of their many five-star reviews:

“The folks at Wall 2 Wall and Beyond LLC do fantastic work. They are professional, thorough, courteous and efficient. We first hired them three years ago, and they continue to demonstrate bi-weekly why that decision has been money well spent.” – Reid O.

Not Your Average House Cleaning Company

Kristin, co-owner of Wall 2 Wall and Beyond, generously gave us a few minutes of her time to tell us a little more about her award-winning business and its impressive online reputation.

The first question we had for Kristin was what sets Wall 2 Wall and Beyond apart from the many other house cleaning companies in Michigan. Here’s her response:

“Well, what other company is going to send the same consistent people and an owner? It is the consistency. Our cleaners know your house and what you like/don’t like. They come to learn these things so the client does not always have to leave notes.”

Kristin went on to say:

“It is crucial to be dependable. We will make it a priority to reschedule if the weather is bad — we will always make it up…”

We also wanted to know what their mission is at Wall 2 Wall and Beyond and how they work to make the world a better place. Here’s what Kristin had to say:

“We affiliate with a non-profit out of Texas called Cleaning for a Reason. We will choose cancer patients in our area to serve. We offer our cleaning services to those patients so they can focus on improving their health…”

Building Success by Providing a Personal Touch

Kristin credits Wall 2 Wall and Beyond’s strong online reputation to the personal touch they provide with their services:

“I think it is the personal touch. Gigi (who co-owns Wall 2 Wall) and I are present at nearly every cleaning job. We have three employees that have been here for several years. We see things through the customer’s eyes and clean to the level of which we would want our own houses cleaned.”

Outside of building a powerful online reputation, Wall 2 Wall and Beyond has grown through word of mouth as well as their website:

“We make sure our clients are happy, and they spread the word. We have a website that reflects our vibrant and fun personalities! It truly captures our character.”

Kristin clearly understands a thing or two about growing a business and building an online reputation. Here’s her advice for the many other business owners out there working to do the same thing:

“Be consistent; be professional. Have a website that reflects who you are! Allow it to capture your vision.”


Congratulations to the team at Wall 2 Wall and Beyond LLC for being a 2019 Top Rated Local award winner, and thank you so much, Kristin, for taking the time to speak with us!

For all of your house cleaning needs, we highly recommend working with Kristin, Gigi and their team at Wall 2 Wall Beyond LLC. Visit their website today!

Michigan’s Top Rated Local® Veterinarians Award Winner: Sheehy Animal Hospital

Top Rated Local® is pleased to announce that Sheehy Animal Hospital is a 2019 award winner for veterinarians in Michigan!

If you’re looking for an animal hospital in Livonia that will treat your pet like family, look no further than Sheehy Animal Hospital.

Sheehy Animal Hospital has received hundreds of reviews on four verified sites with an average rating of 4.85 stars, earning them a stupendous Rating Score™ of 96.48 and a 2019 Top Rated Local award for ranking among the top 10 veterinarians in all of Michigan!

Here’s just one of their many five-star reviews:

“The staff at Sheehy is excellent! They were friendly, knowledgeable and comprehensive. They took the time to answer all of my questions and explain the diagnosis and treatment in detail.” – Shelly H.

Not Your Average Veterinary Hospital

Dr. Sharon Sheehy — owner of Sheehy Animal Hospital, Michigan State University graduate and bulldog enthusiast — generously gave us a few minutes of her time to tell us all about her business and its incredible online reputation.

The first question we had for Dr. Sheehy was what sets Sheehy Animal Hospital apart from the many other veterinary clinics in Michigan. Here’s her response:

“I try really hard to do the best that I can, whether that is in customer service, patient care, surgery, etc. We try to be very understanding and responsive. Not everyone has the time, energy and finances for their pets. We do ultrasounds and specialize in certain things. Dentistry is a lacking area in veterinarians.”

We also wanted to know what their mission is at Sheehy Animal Hospital and how they work to make the world a better place. Here’s what Dr. Sheehy had to say:

“[Our mission is to] always try to do the best that we can for the pets and the people that come with them.”

Building Success by Asking for Feedback

Dr. Sheehy credits Sheehy Animal Hospital’s strong online reputation to their commitment to asking their clients for feedback in the form of reviews.

Outside of building a powerful online reputation, Sheehy Animal Hospital has grown through their Facebook activity, as well as through their involvement in the community:

“We talk to elementary schools from time to time and put ads up during school events.”

Dr. Sheehy clearly knows a thing or two about building an online reputation and growing a business. Here’s her simple yet essential advice for the many other business owners out there working to do the same thing:

“Have great employees.”


Congratulations to the team at Sheehy Animal Hospital for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Sheehy, for taking the time to speak with us!

For all of your pet’s veterinary needs in Livonia, we highly recommend working with Dr. Sheehy and her team at Sheehy Animal Hospital. Visit their website today!

North Dakota’s Top Rated Local® Auto Shops Award Winner: S.T.H. Automotive Center

Top Rated Local® is pleased to announce that S.T.H. Automotive Center is a 2019 award winner for auto shops in North Dakota!

When you need auto repair in West Fargo, there’s no better auto shop to turn to than S.T.H. Automotive Center.

S.T.H. Automotive Center has received dozens of reviews on three verified sites with an average rating of 4.78 stars, earning them an incredible Rating Score™ of 93.76 and a 2019 Top Rated Local award for ranking among the top 10 auto shops in all of North Dakota!

Here’s just one of their many five-star reviews:

“This is a very professional automotive center to have your vehicle serviced. [I] took my 03 Buick Rendezvous there in January after it broke down. In no time, it was fixed and ready to move again. The cost of repair was also very reasonable as compared to other shops. These are very friendly people. And do you know the most amazing part? They called later to find out if the vehicle was still great and running well.This is my new repair shop and would recommend it to anybody.” – Allain C.

Not Your Average Auto Shop

Scott Adams, owner of S.T.H. Automotive Center, generously gave us a few minutes of his time to tell us a little more about his award-winning business and its impressive online reputation.

The first question we had for Scott was what sets S.T.H. Automotive Center apart from the other auto shops in North Dakota. Here’s his response:

“We get to know our customers. Even though we’re in the Fargo/West Fargo area, I grew up in a small town, and I treat the customers like they are in a small town.”

We also wanted to know what their mission is at S.T.H. Automotive Center and how they work to make the world a better place. Here’s what Scott had to say:

“Our mission statement on the wall is, ‘S.T.H. automotive strives to provide excellent service, quality repair at a fair price to our customers in an honest and timely manner.’”

Building Success Through Online Advertising

When asked about the S.T.H. Automotive Center secret to a strong online reputation, Scott told us that he mainly focuses on digital advertising these days, and that he works with a company that helps them stay active on Facebook and Twitter.

Scott clearly knows a thing or two about how to grow a business and build an online reputation. Here’s his expert advice for the many other business owners out there working to do the same thing:

“The biggest thing is getting as many reviews as you can.”


Congratulations to the team at S.T.H. Automotive Center for being a 2019 Top Rated Local award winner, and thank you so much, Scott, for taking the time to speak with us!

For auto service in West Fargo, we highly recommend S.T.H. Automotive Center. Visit their website today!

Kansas’ Top Rated Local® Pool Service & Repair Award Winner: Dave’s Pool Store & Service

Top Rated Local® is pleased to announce that Dave’s Pool Store & Service is a 2019 award winner for pool service and repair companies in Kansas!

From pool chemicals and spas to pool cleaning and repair, Dave’s Pool Store & Service has what it takes to meet all of your outdoor aquatic needs in Wichita.

Dave’s Pool Store & Service has received dozens of reviews on three verified sites with an average rating of 4.75 stars, earning them a phenomenal Rating Score™ of 93.49 and a 2019 Top Rated Local award for ranking among the top 10 pool service and repair companies in all of Kansas!

Here’s just one of their many five-star reviews:

“When we had no luck finding a pool company to come out and bid on our pool repairs, we called Dave’s Pool. They not only were prompt on coming out to give us an estimate but their pool chemicals were way cheaper than where we had been getting our supplies. I highly recommend them for all of your pool needs. Great company to work with!!!” – Pam B.

Not Your Average Pool Service Company

In order to learn a little more about this award-winning business and its impressive online reputation, we took a few minutes to talk with Jo O’Hanlon, Spa Sales and Service Manager at Dave’s Pool Store & Service.

The first question we had for Jo was what sets Dave’s Pool Store & Service apart from the many other pool service companies in Kansas. Jo told us that Brian Scheideman — owner of Dave’s Pool Store & Service — and his team are dedicated to always being honest with the customer, and that transparency is important to the entire team.

Jo also told us about the wide array of products they offer at Dave’s Pool Store & Service, and said that they are now offering Bullfrog Hot Tubs.

Building Success by Asking for Feedback

Jo credits the strong reputation Dave’s Pool Store & Service has built to their commitment to always asking for feedback, and she told us that honest feedback is very important to their team.

Outside of building a powerful online reputation, Dave’s Pool Store & Service has grown through their website’s organic rankings (which come from search engine optimization) and word of mouth from previous customers.

There are so many business owners looking to grow their business and build their online reputation the way Dave’s Pool Store & Service has. Here’s Jo’s simple yet powerful advice for those business owners:

“Treat your customers right.”


Congratulations to the team at Dave’s Pool Store & Service or being a 2019 Top Rated Local award winner, and thank you so much, Jo, for taking the time to speak with us!

We highly recommend turning to Dave’s Pool Store & Service for all of your pool and hot tub needs in Wichita. Visit their website today!

South Carolina’s Top Rated Local® Funeral Homes & Services Award Winner: Goldfinch Funeral Home

Top Rated Local® is pleased to announce Goldfinch Funeral Home is a 2019 award winner for funeral homes and services in South Carolina!

Honor the life of your loved one with Goldfinch Funeral Home in Conway.

Goldfinch Funeral Home has received dozens of reviews with an average rating of 4.88 stars, earning them an incredible Rating Score™ of 92.77 and a 2019 Top Rated Local award for ranking among the top 10 funeral homes and services in South Carolina!

Here’s just one of their many five-star reviews:

“At the worst time of my life, Goldfinch came and made the process of saying goodbye a much less painful experience. I cannot say enough good things about them. They will be the last stop for all of my family members, pets or humans.” – Robin P.

Not Your Average Funeral Home

In order to learn a little more about Goldfinch Funeral Home and its impressive online reputation, we sat down with Steven Barfield, a Funeral Director at Goldfinch.

The first question we had for Steven was what sets Goldfinch Funeral Home apart from other funeral homes in South Carolina. Here’s his response:

“We’re really good at accommodating our families’ wants and needs. Whether it’s a beach-style funeral, a military-style funeral, a small and private funeral or a large and catered funeral, we try to give families exactly what they want.”

Steven added:

“We believe in serving people with integrity, and make a healing experience for our families. We have aftercare programs to help ease suffering after a funeral, including our grief therapy dog, Murphy!”

We also wanted to know what their mission is at Goldfinch Funeral Home and how they work to make the world a better place. Here’s what Steven had to say:

“[Our mission is to] do our best to serve families the best that we can at their most difficult time. Not all families’ needs are the same. We make sure that the experience is as easy as possible on the family during the most difficult time in their lives.”

Building Success by Putting Families’ Needs First

Steven credits Goldfinch Funeral Home’s strong online reputation to their commitment to always putting the needs of the families they service first:

“The first thing we do is try our level best to make every family pleased with our services. We put their needs first. Once we’ve done that and established a rapport with them, we ask them to share their experience with others.”

When asked what Goldfinch Funeral Home has done to grow the business outside of building a powerful online reputation, Steven said:

“We have a director that is in the community getting our name out there so folks know what we can provide. We did a theatrical re-enactment of the death and burial of Abraham Lincoln that was well attended by our community! We try to find unique ways to educate people and do things for the community. All of our funeral directors are involved in humanitarian clubs in the community, where we give back our time and efforts. We do a lot of advertising on Facebook. Outside of our posts, and we do run some ads.”

As an important part of this award-winning business, Steven has a lot of knowledge to share when it comes to growing an online reputation. Here’s his expert advice for the many business owners out there:

“I think the most important thing is honesty, integrity and sincerity. Everyone is trying to make money, but you’ll get repeat business when people see that you’re honest and are trying to do your best by them.”


Congratulations to the team at Goldfinch Funeral Home for being a 2019 Top Rated Local award winner, and thank you so much, Steven, for taking the time to speak with us!

We highly recommend Goldfinch Funeral Home in Conway. Visit their website today!

Michigan’s Top Rated Local® Flooring Contractors Award Winner: Leon’s Flooring Outlet

Top Rated Local® is pleased to announce that Leon’s Flooring Outlet is a 2019 award winner for flooring contractors in Michigan!

For all of your flooring needs in Livonia, there’s no better option than Leon’s Flooring Outlet.

Leon’s Flooring Outlet has received more than 150 reviews on seven verified sites with an average rating of 4.64 stars, earning them an incredible Rating Score™ of 97.38 and a 2019 Top Rated Local award for ranking among the top 10 flooring contractors in all of Michigan!

Here’s just one of their many five-star reviews:

“It would be tough to find a more ethical and honest businessman than Mike. We have worked with Mike and his team for two types of flooring in our home. Both times, he provided us with a quality floor that met our standards. From the minute you walk in and are greeted…you feel at home and there is no pressure. The team really wants you to find what YOU want and then work to make sure you are happy with the finished product…” – Max D.

Not Your Average Flooring Company

We wanted to learn a little more about Leon’s Flooring Outlet and its impressive online reputation, so we took a few minutes to talk with Samantha, the Marketing Manager at Leon’s.

The first question we had for Samantha was what sets Leon’s Flooring Outlet apart from other flooring companies in Michigan. Here’s what she had to say:

“We always put the customer first. Mike is always willing to work with customers. We always try to do our best to get people specifically what they want.”

Samantha added:

“We’re doing the flooring for the Dearborn Heights Police Department! We love to support our community in any way we can.”

We also wanted to know what their mission is at Leon’s Flooring Outlet and how they work to make the world a better place. Here’s Samantha’s response:

“We want to make sure that people are happy in their homes and that their needs are met.”

Building Success With Satisfied Customers

When asked about the Leon’s Flooring Outlet secret to such a strong online reputation, Samantha said:

“We don’t hassle people to leave reviews, but we also don’t send the bill until a customer is completely satisfied. Usually, when we’re reviewing the project and checking on our work, we’ll ask for a review.”

Outside of building a powerful online reputation, Leon’s Flooring Outlet has grown through television and radio ads, mailers, coupon books and social media, including Instagram.

There are so many business owners looking to grow their business and build their online reputation. Here’s Leon’s expert advice for those business owners:

“Put the customer first! Even before I arrived here, I knew for sure that Leon’s put the customer first. Everyone I’ve met has been super happy.”


Congratulations to the team at Leon’s Flooring Outlet for being a 2019 Top Rated Local award winner, and thank you so much, Samantha, for taking the time to speak with us!

For all of your flooring needs in Livonia, we highly recommend Leon’s Flooring Outlet. Visit their website today.