Top Rated Local® is pleased to announce that Stellar Massage is a 2019 award winner for massage therapists in Alabama!
Whether you’re need a massage to help with managing pain or you could just use a little relaxation, Stellar Massage in Hoover is the club to turn to.
Stellar Massage has received hundreds of reviews from four verified review sites with an average rating of 4.78 stars, earning them a phenomenal Rating Score™ of 96.76 and a 2019 Top Rated Local award for ranking among the top 10 massage therapists in all of Alabama!
Here’s just one of their many five-star reviews:
“Great massage! Moved to the area and loved getting a deep tissue massage over the weekend. [It was] just was these tired muscles needed. Loved it so much I joined the massage club for a monthly massage.” – Diane B
Not Your Average Massage Therapist
At Stellar Massage, they give great massages, as evidenced by their many reviews. When a new client visits, they attend an intake session where their massage therapist gets to know them and their concerns. The therapists at Stellar Massage can then tailor everything to meet their clients’ needs. They also help their clients stay pain-free by providing them with exercises and other things they can do at home to continue their therapy.
Stellar Massage started with Jenae Jeffers, the owner, simply doing what she loves. And while the business as evolved, Jenae still focuses on hiring people who reflect her own high personal expectations.
When asked why she does what she does and how she works to make the world a better place, Jenae had this to say:
“I was in an accident years ago and was receiving massage therapy. I know how important it is, and how much helps improve a person’s quality of life.”
Building Success Through Customer Service
Jenae credits Stellar Massage’s strong online reputation to her team’s commitment to great customer service.
“We’re good at what we do. We send a thank you email with a link for review. We don’t offer incentives to leave a review; we simply tell them that it means a lot and thank them for their feedback.”
Outside of building a powerful online reputation, Jenae says that she’s done everything and has basically given up other forms of advertising apart from word of mouth and an online presence:
“The only thing I’ve really gotten results with is word of mouth and having a good website and search engine optimization.”
We asked Jenae what advice she has for the many other business owners out there looking to grow their business and build their online reputation. Here are the words of wisdom she shared with us:
“[Provide] great service and great customer service; [have a] great website, [and] ask for feedback.”
Congratulations to the team at Stellar Massage for being a 2019 Top Rated Local award winner, and thank you so much, Jenae, for taking the time to speak with us!
For a massage that can’t be beat, we highly recommend turning to Stellar Massage in Hoover. Visit their website today!
