Top Rated Local® is pleased to announce that Forks Chem-Dry is an award winner for carpet cleaners in 2019.
If you’re ready to have the cleanest carpets in East Grand Fork, Michigan, look no further than this award-winning company!
Forks Chem-Dry has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 95.00 and a 2019 Top Rated Local award for ranking as one of the top 10 carpet cleaners in Minnesota!
Here’s just one of their many five-star reviews:
“[I] just had Forks Chem-Dry do a move-out carpet cleaning for our house and [I] was absolutely impressed. They were very professional, kind, and easy-going. I was amazed at how clean they got my carpets. They even got the stains out that had been in the house before we moved in. That was after another professional cleaning company could not [do it]. I had tried a few years ago. Chem-Dry got it completely out. They also got the putty that was in the downstairs carpet. My carpets looked better than they did when I first moved in. [I] would definitely recommend [them]!” -K.T.
It is because of excellent reviews like this that Forks Chem-Dry is now able to call themselves a Top Rated Local award winner!
Not Your Average Carpet Cleaners
Forks Chem-Dry is the world’s largest carpet cleaning franchise, and has been in business since 1985 and have always been locally-owned and -operated. We were excited to learn all about how Forks Chem-Dry has been able to build such an impressive reputation, so we sat down with the owner, Brent Kemnitz.
The first thing we wanted to know was what it is that makes Forks Chem-Dry stand apart from their local competitors. Brent shared with us that their company uses less moisture than anybody else, which means they keep their drying time to about two or three hours. They utilize over 100 green, natural, cleaning products. He says that because of the quality of products they use, they get more lifting power, which means it’s less likely to see a return of those troublesome stains. Brent told us that they get many reviews for pet urine removal. Because of the quality of their products, they get rid of the stains and smell rather than mask it.
Brent told us that working with such high-quality products helps them to work towards their business’ mission, which he described to us as:
“[Our mission is] to provide our customers with the cleanest carpets and upholstery that we can, using the safest, most non-toxic products available, and to have them be used by highly trained, trustworthy, and knowledgeable technicians.”
Building Success Through Great Service
In addition to building a strong reputation through exceptional customer service and positive reviews, Forks Chem-Dry also utilizes social media platforms like Facebook, and by sending out emails to ensure that their customers have the most up-to-date information and coupons available. Offline, they advertise special offers at local pet-seminars.
There are many businesses out there that are looking to build as impressive a reputation as Forks Chem-Dry has managed to. We asked if Brent could share any expert advice to these companies. Here’s what he had to say:
“Do the best you can and that’s about it. Be honest about services and products, and manage expectations.”
Congratulations to Forks Chem-Dry for being a 2019 Top Rated Local award winner, and special thanks to Brent for taking the time to speak with us!
