Top Rated Local® is pleased to announce that Total Clean Carpet Care is an award winner for carpet cleaners in 2019.
We highly recommend checking out Total Clean Carpet Care the next time you need trusty and quality carpet cleaners!
Total Clean Carpet Care has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top 10 carpet cleaners in North Carolina!
Here’s just one of their many five-star reviews:
“If 10 stars was an option, I would definitely give it to Total Clean. I can’t express how pleased I am with the results of my carpet, as well as with the exceptional customer service I received. My tech came in, listened to my concerns, explained what he could do for me (versus what he could not, as most companies do) and got right to work. He was done with five rooms and the stairs within an hour. My carpet looks great, and the house smells incredible! They came highly recommended by a friend. I have definitely found who will be caring for my carpets going forward!!” – L.M.
It is because of excellent reviews like this that Total Clean Carpet Care is now able to call themselves a Top Rated Local award winner!
Not Your Average Carpet Cleaners
We were excited to learn all about how Total Clean Carpet Care has been able to build such an impressive reputation, so we sat down with the Manager, Richard Gillis.
The first thing we wanted to know was what it is that makes Total Clean Carpet Care stand apart from their local competitors. Richard told us that they are a family business, and that they send owner-operators to every job. This, paired with the quality work they provide, helps them to stand out from the rest.
He also shared this about their company mission:
“We try to treat our customers the way we want to be treated. We’re fair and honest about everything we do, and that’s really how we have succeeded in business so far.”
Building Success Through Quality
There are many businesses out there that are looking to build as impressive a reputation as Total Clean Carpet Care has managed to. We asked if Richard could share any expert advice with these companies. Here’s what he had to say:
“Just do quality work and ensure your customers are satisfied before you leave the job, and don’t leave anything unattended. If you tell someone you’re going to be there, you need to be there.”
Congratulations to Total Clean Carpet Care for being a 2019 Top Rated Local award winner, and special thanks to Richard for taking the time to speak with us!