Top Rated Local® is pleased to announce that Pawlished Pups is a 2019 award winner for pet groomers in South Dakota!
If you’re looking for a pet groomer in Watertown who can make your pet look and feel their best, look no further than Pawlished Pups.
Pawlished Pups has received dozens of reviews on multiple verified sites with an average rating of 5.00 stars, earning them a tremendous Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking among the top 10 pet groomers in all of South Dakota!
Here’s just one of their many five-star reviews:
“Being new to Watertown, I wasn’t sure where to take my one-year-old Shih Tzu. After looking around and reading reviews, I decided to take her to Pawlished Pups, and I was VERY pleased and happy I chose them. My puppy is like a child to me, and I worry about her care when I’m not with her. I was very impressed with how kind and caring they all were with the pets. [This is a] very clean place and very friendly!!! I have already recommended them to other people asking where we took Barley for her hair cut!!! Two thumbs up to them!! We will be returning to them for many more hair cuts.” – Joey H.
Not Your Average Pet Grooming Company
Crystal Carlson, the owner of Pawlished Pups, generously gave us a few minutes of his time to tell us about her pet grooming company and its award-winning online reputation.
The first question we had for Crystal was what sets Pawlished Pups apart from the other pet groomers in South Dakota. Here’s her response:
“We give everything 100 percent. There are dogs that may have been turned away from other groomers, and I don’t say no to anybody. I will give everybody a chance. Our environment here is so much different — more laid back — and we hear that all the time from our clients. [People]
can tell that, when they bring their dogs in, they’re excited to come, and when they go home, they’re not stressed out.”
We also asked Crystal what their mission is at Pawlished Pups and how they work to make the world a better place. Here’s what she had to say:
“[We make the world a better place] by loving each and every one. I honestly feel that way. Everybody has their bad days, and you just work together and get through it, and that’s how we make everything better — by just having a positive attitude and getting through it.”
Building Success by Prioritizing Customers
Crystal attributes Pawlished Pups’ strong online reputation to the fact that they prioritize their customers above everything else:
“Our customers are our number one priority. We absolutely love what we do, and every dog that comes in here gets our full attention. I’ve got a great staff, so I work with others on making sure we do a great job on them and that they have a good experience here because it can be stressful for them. …Some don’t like to be bathed; some don’t like to be dried, or some don’t like their feet to be touched. …When I’m working with a dog, I’ll have one of my assistants just petting them and kind of distracting them and reassuring them that it’s OK, and we can calmly get it done. They can definitely feel if you’re stressed out; it stresses them out. We really strive to have a relaxed environment here.”
Outside of building a powerful online reputation, Pawlished Pups has gotten their name out there through social media activity and word of mouth.
There are so many business owners out there who would love to build the kind of online reputation Pawlished Pups has. Here’s Crystal’s expert advice for them:
“Customer service is just number one. We give 100 percent for every single client that comes in here… People can tell we truly love what we do and that we give it our all.”
Congratulations to the team at Pawlished Pups for being a 2019 Top Rated Local award winner, and thank you so much, Crystal, for taking the time to speak with us!
We highly recommend Pawlished Pups in Watertown. Visit them on Facebook today!
