Top Rated Local® is pleased to announce that Posh Paws Pet Spa is an award winner for pet groomers in 2019.
If you are looking for a pet groomer that will pamper and polish your pooch, look no further than this award-winning company!
Posh Paws Pet Spa has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.75 stars, earning them an impressive Rating Score™ of 96.47 and a 2019 Top Rated Local award for ranking as one of the top three pet groomers in Idaho!
Here’s just one of their many five-star reviews:
“I was nervous about taking my adopted Goldendoodle to a groomer for the first time, but I was so happy I picked Posh Paws! They were very accommodating and friendly! They did such a great job, and I was very impressed with their services. We will definitely go back!” – K.C.
It is because of excellent reviews like this that Posh Paws Pet Spa is now able to call themselves a Top Rated Local award winner!
Not Your Average Pet Grooming Facility
We were excited to learn all about Posh Paws Pet Spa and how they have gotten where they are today, so we sat down with the manager, Sara Binkley.
The first thing we wanted to know was what it is that makes Posh Paws Pet Spa stand apart from its competitors. Sara told us about her highly skilled and fun staff, saying:
“We’re really nice… we all get along, there’s a really good kinship here, and we’re very family-oriented. We like knowing what’s coming up next, who our customers are, when they go on vacation or have graduations, and things like that. It’s a personal experience because it’s a personal service.”
Sara went on to tell us about their commitment to their customers, saying:
“We’re probably one of the only grooming places in this area right now that has a private pick-up and drop-off service for the elderly or disabled. There’s a lot of grooming parlors that do mobile grooming, and even though we don’t [do] mobile grooming, we have a taxi service between our clients. It’s a personal thing that we have going on. We don’t want to put somebody in a car that can’t drive the best. If they don’t have someone to help them out, we like to be the ones to help them out. It’s a very, very large industry, and I think our overall performance, our presence, and who we are as people definitely make us different than a lot of groomers.”
Building Success And Giving Back
Posh Paws Pet Spa has earned a fantastic reputation, so we asked Sara how they have managed to grow their business and get such great online reviews. She said:
“First and foremost, all of our employees here are very, very good at their customer service skills. I think that any time you have any kind of business, making a close connection and relationship with your clients is a big deal. These people’s animals are their children, and in a lot of cases, it means the world to them and they want the best. We strictly provide the best.”
In addition to building the kind of online reputation that any small business would envy, Posh Paws Pet Spa has spread the word about who they are and what they do by finding ways to give back to the community.
There are many businesses out there that are looking to build as impressive a reputation as Posh Paws Pet Spa has managed to. We asked if Sara could share any expert advice with these companies. Here’s what she had to say:
“Make sure you have a social media platform, Facebook, Snapchat, Instagram, things like that. Advertise yourself as an effective and respectful business… Really reach out and try to get to know people.”
Congratulations to Posh Paws Pet Spa for being a 2019 Top Rated Local award winner, and special thanks to Sara for taking the time to speak with us!