Washington’s Top Rated Local® Pet Groomers Award Winner: Mutt Puddles Dog Wash & Grooming

Top Rated Local® is pleased to announce that Mutt Puddles Dog Wash & Grooming is a 2018 award winner for pet groomers in Washington!

If your pet is in need of a little pampering in Spanaway, there’s one dog groomer that can’t be beat — Mutt Puddles Dog Wash & Grooming.

Mutt Puddles Dog Wash & Grooming has earned dozens of online reviews with an average rating of 4.82 stars, an impeccable Rating Score™ of 94.17 and a 2018 Top Rated Local award for being ranked among the top 10 pet groomers in all of Washington!

Here’s just one of their many five-star reviews:

“My Standard Poodle has just finished weaning 11 puppies, and needless to say, she was a mess. I wasn’t expecting much and thought that she was going to need a complete shave. When I picked her up today, she looked unbelievably amazing. She had body hair, silky, long hair on her ears, and they were even able to salvage her tail poof. I will never go anywhere else! My hat’s off to the owners!” – Kris C

Not Your Average Dog Groomer

Most pet groomers only offer professional grooming services, but Mutt Puddles Dog Wash & Grooming takes their service one step further by offering a self-service grooming spa for their customers.

At Mutt Puddles Dog Wash & Grooming, customers can come in and wash their own dogs using professional tools and products. Their self-service dog wash amenities not only help people get their pets clean and shiny, but they also give customers a chance to bond with their pets.

Mutt Puddles Dog Wash & Grooming is more than a dog grooming spa; it’s a place where people can hang out and spend time with other local dog owners, much like a communal watering hole.

We asked the owner of Mutt Puddles Dog Wash & Grooming, Sharon, why she does what she does. Here’s what she had to say:

“I saw a self-service dog wash place 24 years ago, and I wanted to emulate it. I’m here to help people, one clean dog at a time. I’ve always owned animals and worked with animal my whole life.”

Building Success By Treating Customers Like Family

Sharon credits Mutt Puddles Dog Wash & Grooming’s strong online reputation to their commitment to always treating everyone who walks in the door like family. Reviews and a powerful online reputation are natural results of the personable service they provide.

Outside of building a solid reputation, Mutt Puddles has increased their visibility by sharing promotional magnets and pens with neighbors and friends. Sharon is always thinking about what she can do to get better and to improve her business.

We asked Sharon what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Stop worrying about the other groomers and focus on you. Never focus on anyone but yourself, and do your prices your own way.”


Congratulations to the team at Mutt Puddles Dog Wash & Grooming for being a 2018 Top Rated Local award winner, and thank you so much, Sharon, for taking the time to speak with us.

If you’re looking for either a self-serving grooming experience or a professional one, we highly recommend Mutt Puddles Dog Wash & Grooming. Visit their website today.

Utah’s Top Rated Local® Pet Groomers Award Winner: VIP Grooming

Top Rated Local® is pleased to announce that VIP Grooming is a 2018 award winner for pet groomers in Utah!

Is your pet due for a bath, cut or nail trim in Syracuse? If so, there’s one pet groomer that can’t be beat — VIP Grooming.

VIP Grooming has earned dozens of online reviews with an average rating of 4.87 stars, an impeccable Rating Score™ of 94.74 and a 2018 Top Rated Local award for being ranked among the top 10 pet groomers in all of Utah!

Here’s just one of the many five-star reviews they’ve received from their happy clients:

“The groomer is professional and just awesome. We love going here, and our dog always comes home so pleased with his new, clean self. I love knowing my dog was treated with love and care.” – Candice L

Not Your Average Pet Groomer

There are so many things that set VIP Grooming apart from other pet groomers, but according to Jesse Weight, the owner of VIP Grooming, it’s their honesty and integrity that make the biggest difference.

The team at VIP Grooming is always upfront with their customers, and their customers appreciate that honesty. They also treat every customer like family, and every pet is gifted either a bandana or a bow to complete the VIP experience.

VIP Grooming is in the process of launching a new program where customers can learn how to groom and care for their pet properly. Best of all, there will be no cost to the customers for this valuable information!

Last but certainly not least, VIP Grooming is a rare groomer that will groom cats!

We asked Jesse why they do what they do at VIP Grooming. Here’s what he had to say:

“Our staff is made up of animal advocates who enjoy teaching people how important it is to groom their pets. Animal health is crucial; grooming leaves their pet feeling lively and refreshed. Our happy, light-hearted, upbeat ambiance makes the customer’s visit pleasant.”

Building Success Through Outstanding Customer Service

Jesse credits his company’s strong online reputation to his team’s focus on their customers and on providing the best possible service. They also make it a point to ask for feedback and reviews after every customer visit. Not only has this led to a strong online reputation, but it’s also led to a large number of repeat customers.

VIP Grooming has had an active referral program for five years and counting, and that has been a huge source of growth for the business. They also offer specials to new and returning customers for the holidays. These kinds of incentives keep VIP Grooming in their customers’ thoughts, making them the first choice when their customers need pet grooming.

VIP Grooming has recently relocated down the street from their previous location, and to get the word out, they’ve been passing out fliers to local businesses and neighbors.

We asked Jesse what advice he has for other business owners looking to grow their business and build their online reputation. Here’s what he had to say:

“Treat your customers like you would treat your family. Treat them well, care about their needs and wants, and offer specials. Also, being aware of the surrounding clientele and market is very important.”


Congratulations to the team at VIP Grooming for being a 2018 Top Rated Local award winner, and thank you so much, Jesse, for taking the time to speak with us!

If your pet is due for a bath, haircut, nail trim or any other grooming service, we highly recommend VIP Grooming! And be sure to mention either this article or Top Rated Local to get five percent off!

Utah’s Top Rated Local® Pet Groomers Award Winner: Lucky Dog Pet Grooming

Top Rated Local® is pleased to announce that Lucky Dog Pet Grooming is a 2018 award winner for pet groomers in Utah!

If your dog is in need of a bath or a haircut in Midvale, there’s one pet groomer that can’t be beat — Lucky Dog Pet Grooming.

Lucky Dog Pet Grooming has earned dozens of online reviews with an average rating of 4.76 stars, a wonderful 93.60 Rating Score™ and a 2018 Top Rated Local award for being ranked among the top 10 pet groomers in all of Utah!

Here is just one of the many five-star reviews they’ve received from their happy clients:

“I just got done taking my large rottweiler to Sam at Lucky Dog, and she made him look brand new. He was shedding really bad and had extremely long nails. She was able to bathe, brush and trim his nails for me, all in a timely manner, even when he acted like a diva. She made it a pleasant experience for his first time. I will definitely be back.” – Callie N

Not Your Average Pet Groomer

At Lucky Dog Pet Grooming, clients are always in the know about what’s going on with their pet because the owner, Samantha, ensures that she stays in contact with them at all times. Samantha is the best groomer in the area, and she always makes sure that every need is taken care of with each and every client.

Samantha truly loves animals and treats every pet she grooms with love and care. She also works hard to create a fun and loving environment for both her clients and their pets.

This is what Samantha had to say when we asked her why she does what she does:

“I have always loved animals, and I kind of fell into this. After I had my baby, I needed to get back to work so I applied at PetSmart. After working there for two years, I decided to open my own shop.”

Building Success By Building Relationships

Samantha credits Lucky Dog Pet Grooming’s strong online reputation to her commitment to making a conscious effort to build a relationship with every one of her customers, which has also led to a ton of word-of-mouth referrals. She also engages her clients and asks them to leave reviews.

Samantha has done some marketing at the grocery store by running ads on carts, she is involved in the local LGBT community and she has bracelets with information that her clients can wear that help her get her company’s name out there.

We asked Samantha what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Customer service should be the main priority. You always have to treat your customers with respect.”


Congratulations to the team at Lucky Dog Pet Grooming for being a 2018 Top Rated Local award winner, and thank you so much, Samantha, for taking the time to speak with us!

Lucky Dog Pet Grooming is always accepting new clients, and Samantha is more than happy to address any questions or concerns you may have. Reach out today!

Arizona’s Top Rated Local® Pet Groomers Award Winner: Elegant Pet Grooming

Top Rated Local® is pleased to announce that, thanks to their impressive 96.41 Rating Score™, Elegant Pet Grooming is a 2018 award winner for pet groomers in Arizona.

If you’re looking for next-level pet grooming in Mesa, look no further than Elegant Pet Grooming.

With a dedication to providing only the best possible care for its clients, Elegant Pet Grooming has earned more than 100 online reviews with an average rating of 4.84 stars and a 2018 Top Rated Local award for being among the top 10 pet groomers in all of Arizona.

Here is just one of the five-star reviews they’ve received from their happy clients:

“I have been taking Turbo here for about a year, and they have always been great. Today, they went above and beyond when I showed up not realizing they were closed. The owners were inside doing paperwork and such. [They] saw me, opened the door and said ‘come on in’ and cut Turbo’s nails. [It’s] nice to use a family business and receive real customer service.” – Steve M

Not Your Average Pet Grooming Company

When you work with Elegant Pet Grooming, you’ll quickly learn that they aren’t like other pet groomers in Mesa.

At Elegant Pet Grooming, every single customer is treated with the same high level of respect as the next. The team truly enjoys going the extra mile for their customers — like, for example, walking the dogs out to the car for their customers.

Every staff member at Elegant Pet Grooming takes complete responsibility for their work, and is educated and patient. And the team at Elegant Pet Grooming is all about making forever customers. From the moment a customer walks in the door, their focus is 100-percent on the customer and their pet.

We asked the owner of Elegant Pet Grooming, Rogelio Navarro, why they do what they do. Here’s what he had to say:

“We love what we do! Our mission is to provide the best care for both our two-legged and four-legged clients, as well as to provide the best options and natural products.”

Building Success Through Passion and Customer Service

Rogelio credits Elegant Pet Grooming’s strong online reputation to the team’s heavy focus on customer service and their true passion for doing what they do.

In addition to the growth the company has enjoyed by maintaining its impressive online reputation, Rogelio has grown the business through marketing on social media, like Facebook and Instagram. Word of mouth and personal recommendations are also a huge source of growth for Elegant Pet Grooming.

We asked Rogelio what advice he has for other business owners looking to grow their business and build their online reputation. Here are his words of wisdom:

“Do your homework and always be prepared to provide world-class service and care. Always use the best products and truly care about those in your surrounding community and abroad.”


Congratulations to the team at Elegant Pet Grooming or being a 2018 Top Rated Local award winner, and thank you so much, Rogelio, for sharing your secrets to success with us!

If you are in need of pet grooming in Mesa, we highly recommend going with Elegant Pet Grooming. Visit their website today to learn more!

Utah’s’ Top Rated Local® Pet Groomers Award Winner: Idlewire Pet Care

Top Rated Local® is pleased to announce that, due to their incredible 97.05 Rating Score™, Idlewire Pet Care is a 2018 award winner for pet groomers in Utah.

If you’re looking for next-level pet grooming in Ogden, there’s no better option than Idlewire Pet Care.

With a team that truly cares for its clients and their pets, Idlewire Pet Care has earned hundreds of online reviews with an average rating of 4.71 stars and a 2018 Top Rated Local award for being rated number one out of all of the pet groomers in Utah.

Here’s just one of the many five-star reviews they’ve received from their happy clients:

“My Saint Bernard is groomed in a very professional and loving way at Idlewire. Needless to say, he is large and takes a lot of time, [but] they are wonderful there and make it a pleasant experience for him! We pass a lot of grooming businesses on the way, but it certainly is worth the drive. He is loved there!” – Linda B

Not Your Average Pet Grooming Company

One of the many things that sets Idlewire Pet Care apart from other pet groomers in Utah is their commitment to providing individual care for their clients. Idlewire Pet Care has been around for more than 50 years, giving them the experience and expertise to provide next-level pet care that is unique to its clients.

The team at Idlewire makes it a point to take advantage of the latest systems, software and processes, allowing their clients to benefit from cutting-edge technology. And in addition to grooming services, Idlewire Pet Care also offers daycare, overnight boarding and dog adventure hiking trips. Furthermore, they sell pet food, toys, backpacks and more.

We asked the owners of Idlewire Pet Care, Derek and Julie, why they do what they do. Here’s what they had to say:

“We believe that there’s always room for improvement. People are always looking for someone to care for their pets the way they care for them, whether that be grooming, daycare or boarding. Some of our competitors don’t want to spend the money to keep improving, and they get stuck where they are.”

Building Success Through Customer Engagement

Derek and Julie credit Idlewire Pet Care’s strong online reputation to their commitment to managing that reputation and staying on top of all of their reviews.

“We like to be engaged with our customers, and they are really good about leaving reviews and giving us feedback because they’ve been satisfied with our service.”

In addition to building an impressive online reputation, Derek and Julie have also grown Idlewire Pet Care by getting involved with their community, including local donation and charity groups.

The team at Idlewire get their name out there by hosting a customer appreciation day every year, giving customers a chance to sample pet foods, enter drawings, enjoy delicious food and more.

Idlewire also participates in digital marketing, including Facebook, and sees a lot of business through word of mouth.

We asked Derek and Julie what advice they have for other business owners looking to build their business and grow their online reputation. Here’s what they had to say:

“You should do anything you can do to engage with your customers as much as possible. We have the ability for people to contact us right away from social media and our website, and we try to be as available as possible.”


Congratulations to the team at Idlewire Pet Care for being a 2018 Top Rated Local award winner! And thank you so much, Derek and Julie, for taking the time to share your wisdom with us!

If you’re in need to pet grooming, daycare, overnight boarding or a hiking adventure with your furry friend in Ogden, we highly recommend Idlewire Pet Care. Visit their website today.

Utah’s Top Rated Local® Pet Groomers Award Winner: Goo Goo Dogs

Top Rated Local® is pleased to announce that, due to their incredible 95.68 Rating Score™, Goo Goo Dogs is a 2018 award winner for pet groomers in Utah.

Is your dog looking a little scruffy around the edges? If so, it’s time to take them to Provo’s best pet groomer — Goo Goo Dogs!

With a passion for pets, Goo Goo Dogs has earned more than 100 online reviews with an average rating of 4.77 stars and a 2018 Top Rated Local award for being ranked number two for all pet groomers in Utah.

Here is just one of their many five-star reviews:

“HIGHLY RECOMMENDED! Our dogs love going here. They are always treated so well. I personally met the owner when I took my dogs in for their first appointment. It’s very obvious that these guys are passionate about the work they do. Goo Goo Dogs is the only groomer for my pups. Thanks so much, Juan!” – Braden

Not Your Average Pet Groomer

Goo Goo Dogs provides high-quality service and products that are second to none, and that’s just one of the many things that sets them apart from other dog groomers in Utah.

The team at Goo Goo Dogs understands that their clients are busy and have packed schedules, and they go out of their way to ensure that their clients always enjoy a positive, speedy experience.

Another thing that sets Goo Goo Dogs apart is that they are continually working to get better. Here’s what the owner of Goo Goo Dogs, JC (Juan Duerte) had to say on the matter:

“I don’t stop growing the business and getting better. We want to keep growing, so we can continue to offer a high-quality product for our customers.”

When we asked JC about why he does what he does at Goo Goo Dogs, this is what he had to say:

“I am very passionate about taking care of dogs. I’ve loved dogs since I was a kid. I am from Mexico, and I would bring homeless dogs home, get them cleaned up and find them good homes. Since the time I was a child, I’ve loved having these interactions with dogs. I also find it very rewarding to bring in an emotionally hurt dog and get them back on their feet. There is a kind of gratitude the dogs give back. It’s very rewarding.”

Building Success Through Hard Work and Community Involvement

JC credits Goo Goo Dogs’ strong online reputation to the team’s commitment to making sure that every customer leaves satisfied and that all issues are resolved. According to JC, it’s not about never making a mistake; it’s about taking the time to truly take care of their clients that makes the biggest difference.

In addition to growing Goo Goo Dogs through its strong online reputation, JC says that word of mouth has been the number one driver of growth for the company. Goo Goo Dogs is also a connected, active part of the community, and the team posts on social media to get the company’s name out there as well.

We asked JC what advice he has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom he shared with us:

“It’s not about not making mistakes but learning how to fix them and make it right with the client. …It’s all about how you respond.”


Congratulations to the team at Goo Goo Dogs for being a 2018 Top Rated Local award winner! And thank you so much, JC, for taking the time to speak with us!

If you’re looking for the best pet grooming experience in Provo, we highly recommend Goo Goo Dogs. Visit their website today to learn more.

Arizona’s Top Rated Local® Pet Groomers Award Winner: A Touch Of Class

Top Rated Local® is pleased to announce that, thanks to their wonderful 97.70 Rating Score™, A Touch of Class is a 2018 award winner for pet groomers in Arizona.

If your pet is in need of grooming in Yuma, there’s one pet groomer that stands above them all — A Touch of Class.

With an emphasis on providing great work, A Touch of Glass has managed to earn dozens of positive online reviews, an average rating of 4.97 stars, an inspiring 97.70 Rating Score and a 2018 Top Rated Local award for being the number one pet groomer in Arizona. Here’s just one of the many five-star reviews that helped them get there:

“I [have] brought in my Australian shepherd twice now. The first time, I had great service and [was] advised [on] the best sort of grooming for my dog. The second time, Melissa sat with my dog while they waited for me after the appointment. My dog gets very nervous and starts shaking when she’s in a new place, and Melissa went out of her way to keep my pup happy until I arrived. Thank you!” – Gaby S

Not Your Average Pet Groomers

A Touch of Class prides itself on being a different kind of pet grooming company — a company that’s clean, friendly and puts an emphasis on education. In fact, every year the staff is treated to classes, seminars and workshops to ensure that they are always at the top of their game.

The owner of A Touch of Class in Yuma, Melissa, understands that there is a big difference between an educated groomer and a beginner, and that’s why education is such a big part of what they do.

There is no regulation in the pet grooming industry, but A Touch of Class chooses to regulate itself in order to provide better service for its clients and their pets.

When asked why A Touch of Class does what it does day in and day out, Melissa had this to say:

“I like to try to meet the needs of both the pet owner and the pet, and I believe that enriches my community. Humanity before vanity; we aim to provide safety and positivity for our clients.

Building Success Through Great Work and Client Loyalty

Melissa says that she hasn’t done any real marketing to build the amazing online reputation that A Touch of Class has developed, and that she hasn’t advertised her business for at least two years. Instead, she credits their strong online reputation to the great work they provide for their clients.

Word of mouth and client loyalty have been the keys to growth and success for the team at A Touch of Class. In fact, they’ve had to halt any kind of marketing they were doing because they were getting too busy — the shop is constantly at capacity! However, they are active on Facebook and Instagram.

When asked what advice she has for other business owners looking to build their online reputation and growth their business, Mellissa had these words of wisdom to share:

“Find something that sets you apart from everyone else. I have a niche service in my grooming shop. I am a feline master groomer. There aren’t many of us in the world, and it has built a huge avenue of revenue for us. Now I have more cat clients than dog clients, and that has made us more profitable.


Congratulations to the team at A Touch of Class for being a 2018 Top Rated Local award winner, and thank you so much, Melissa, for sharing your secrets to success with us!

If you’re looking for a pet groomer who will treat your furry friend just like family, we highly recommend A Touch of Class in Yuma. Visit their website today to learn more!

Utah’s Top Rated Local® Pet Groomer Award Winner: Becca’s Pet Salon

Top Rated Local® is pleased to announce that Becca’s Pet Salon is one of the top three pet groomers in the entire state of Utah!

We are thrilled to announce that Becca’s Pet Salon is a 2018 Top Rated Local award winner! They earned this award and their impressive 95.05 Rating Score™ by gaining tons of positive online reviews. Here are just two of those phenomenal reviews:

“We used to go to [another groomer], and we couldn’t say the word groomer without our dog throwing up. We took our nine-month-old standard and miniature poodles [to Becca’s], and they did an amazing job! The dogs feel so soft, and they put cute, festive bows on them. Not to mention, they are really good with our pets. I definitely trust them with my fur babies! The dogs didn’t want to leave when we went to pick them up, as in, literally tried to run back in. They loved the salon! It was like they had a spa day. I would 10/10 recommend.” -Ashley

“My dog and I love Becca’s Pet Salon! The people there are so kind and friendly. They’re also super helpful and willing to work with me and my busy schedule. My dog always leaves Becca’s happy and with a super cute haircut. Would definitely recommend!” -Audrey

Not Your Average Pet Groomer

Focusing on providing a comfortable and safe environment for pets, Becca’s Pet Salon provides the highest level of service to their clients. We spoke with Becca herself, and she let us know exactly how she and her team make their business stand out. According to her, what really sets the team apart from the crowd is their love for what they do. That translates into their work and allows clients to feel welcome and well taken care of.

She also attributes their success to their continued education. The team at Becca’s goes to dog shows and special events in an effort to stay current with new products and procedures so that they can provide the highest quality of work to the dogs. They use all-natural products, reducing the chance of irritation, as well as aromatherapy to calm the dogs during their grooming session. The Becca’s team loves dogs and works hard to decrease their stress levels and make the grooming experience enjoyable.

Building Success Through a Fantastic Reputation

When it comes to marketing, Becca’s Pet Salon doesn’t do much. They focus mainly on word of mouth, occasionally offering discounts, particularly for referrals. The team is trained to do all levels of pet grooming, so that, on top of their phenomenal local reputation, brings in quite a bit of business.

We asked what advice Becca had for other businesses, especially pet groomers, looking to grow their business and improve their online reputation. She said, “Charge what you’re worth, its a very hard job. Make sure you build your referral network. If you do good work simply asking for a referral will go a long way. Continue education on what you do, so can deliver the best services”


Congratulations to the team at Becca’s Pet Salon on being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Pet Groomers Award Winner: Stylin Pets Salon

With an average rating of 4.80 stars and a 94.00 Rating Score™, Top Rated Local® is pleased to announce that Stylin Pets Salon is a 2018 award winner in Utah for pet groomers.

When you want personalized pet grooming services in Orem and the surrounding areas for an affordable rate, look no further than Stylin Pets Salon.

With an emphasis on happy clients, Stylin Pets Salon has earned dozens of positive online reviews, an enviable 94.00 Rating Score and a 2018 Top Rated Local award for the top 10 pet groomers in Utah. Here’s just one of the many five-star reviews that helped them get there:

“Amazing, professional staff who always does a great job! You can really tell they care about each animal they see! My dog, Daisy, gets so excited as soon as she realizes where we are going. By the time we pull in the parking lot, she can’t even stay sitting down!” – Mitch H

Not Your Average Pet Groomer

So many people choose to bring their furry friends into Stylin Pets Salon because it’s not like any other pet groomer in Utah. Often, pets dread going to the groomers, but not at Stylin Pets Salon.

By taking the time to get to know both the client and the pet, the team at Stylin Pets is able to build meaningful relationships and make the pets they care for feel at home. In fact, many pets are so excited to be there that they’ll scratch at the door to get in!

The owner of Stylin Pets Salon, Kristy Hall, has been operating the shop for 11 years and has been a pet groomer for 35 years. When asked why Stylin Pets Salon does what they do, she had this to say:

“If people are happy, then everything is better, and if their dogs are happy, people are happy, too. When everyone is happy, then the world is just a better place.”

Building Success One Happy Client at a Time

We asked Kristy how Stylin Pets Salon has managed to build such an incredible online reputation over the years. She credited Stylin Pets’ success to its commitment to keeping its customers and their pets happy. The team at Stylin Pets Salon goes out of their way to ensure that no customer leaves unhappy, and if a customer is displeased with their service, they’ll always make it right.

With this emphasis on happy customers, Kristy has managed to grow Styline Pets Salon through mostly word of mouth. Although they’ve done a few fundraisers to boost their advertising, they haven’t done a ton of advertising.

When asked what advice she has for other business owners looking to grow their businesses and build their online reputation, Kristy has these words of wisdom:

“Follow up with your clients, and make sure they know you care. Take care of things, and don’t avoid problems. Mistakes happen, but it’s important to face them and to be straight-forward and honest.”


Thank you so much, Kristy, for taking the time to share your secrets to success with us. And congratulations to you and the whole team at Stylin Pets Salon for being a 2018 Top Rated Local award winner!

If you’re looking for a pet groomer in Orem or the surrounding areas, we highly recommend Stylin Pets Salon. Visit their website today!

Arizona’s Top Rated Local® Pet Groomers Award Winner: Tera’s Grooming

Top Rated Local® is proud to announce that, thanks to their amazing 95.75 Rating Score™, Tera’s Grooming is an award-winning pet groomer in Arizona!

There are a lot of pet groomers in Arizona, but when consumers want to work with a groomer who will leave their pet feeling refreshed, restored and relaxed, there’s no better option than Tera’s Pet Grooming.

Tera’s Pet Grooming provides next-level, cage-free grooming services in Buckeye, and their dedication to excellence has helped them earn an award-winning Rating Score and a number of positive reviews. Here’s just one of the many five-star reviews they’ve received from their happy clients:

“I have been with Tera for over two yrs. My dogs HATED going to the groomers before. I found Tera, and everything changed! My girls are happy when I drop them off and happy still when I arrive. She is patient and loving, and the dogs know [it]! She is worth every mile I travel to get to her!” – Wendy A

Every business would love to say that they get the kind of reviews that Tera’s Pet Grooming has earned, so we sat down with Owner, Tera Orton, to find out how they did it. Here’s what she thought we should know:

What is your secret to such a strong online reputation?

Honestly, we’ve managed to build a strong online reputation just by doing what’s right. In fact, that’s why I started the business. I’ve worked in corporate salons in the past, and the environment they provided just wasn’t right for pet parents or the pets themselves. I wanted to establish a business focused on building a good rapport with clients, and on developing good habits.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

We never use any kennels or cages; we are a 100-percent cage-free salon. We also only groom one dog at a time, and dogs are only with us for an hour and a half. Additionally, the environment we’ve created is more home-like than shop-like. When a pet and a pet parent walk in, it feels like they’re walking into a living room!

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

I love animals as if they were my own children, and we do what we do because it just feels right. When I started this business, I did so with the goal of making every dog happy and excited. At the end of the day, we work hard so that we can provide the best possible care for our clients’ animals.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We haven’t done any advertising in two years; all of our business comes from word-of-mouth referrals and online reviews on Yelp, Google and other review sites, which we’ve earned thanks to the good service we provide. We’ve also participated in local events.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Take the time to do it right for your clients. It’s important to be real and to give your absolute best to each and every client. When you are focused on how to provide the best care instead of just on your finances, it leads to excellent service


Thank you so much, Tera, for taking the time to share your secrets to success with us, and congratulations to you and the whole team at Tera’s Grooming for being a 2018 Top Rated Local award winner!

If you are interested in learning more about Tera’s Grooming, or if you’re looking for pet grooming services in Buckeye, visit their website today!