Top Rated Local® is pleased to announce that Essential Grooming is a 2018 award winner for pet groomers in California!
If you are interested in treating your pet to a spa day with a groomer that offers a custom experience, look no further than Essential Grooming in Santee.
Essential Grooming has over 150 reviews on five verified sites with an average rating of 4.68 stars earning them an incredible Rating Score™ of 96.82 and a 2018 Top Rated Local award for being one of the top ten pet groomers in the entire state of California. Here is just one of their many five-star reviews:
“I absolutely love Essential Grooming! They pamper our Chewy baby. We now take our senior rescue pup and she loves it. She can be nervous at times, but she wasn’t at Essential Grooming. She came home happy and in a great mood, all relaxed. Both our dogs come out looking like movie stars! Thank you for always taking great care of our doggie babies and being good to them.” – Bridget D.
Not Your Average Pet Groomer
We took a few minutes to speak with Kathy, groomer at Essential Grooming, to learn a little bit more about the business and how they managed to build such an impressive online reputation.
The first thing we wanted to know was how Essential Grooming separates itself from the other groomers and why pet owners should choose their service. This is what Kathy had to say:
“One of the things we truly pride ourselves on is taking the absolute best care of people’s pets while they are under our watch.”
We also wanted to understand what Kathy and the rest of her team’s mission is every single day. Kathy indicated that Essential Grooming makes it a point to treat every single animal that comes in their door with the same love, respect and care that their owners would.
Building Success One Pet At A Time
We also asked Kathy how Essential Grooming had built their amazing online reputation. Kathy told us:
“We make sure to focus on the details for every customer experience. We know that pets are actually members of our customer’s family and we never forget to treat them as such.”
Outside of simply building a strong online reputation to grow the business, Essential Grooming relies heavily on referrals and utilizes their solid customer service to promote word of mouth among the community.
We know there are many small businesses that are striving to achieve the same level of success as Kathy and her team at Essential Grooming, so we asked her to provide some advice for other business owners. Here is the expert recommendation Kathy provided:
“It is very simple: always treat customers and their pets with respect and integrity.”
Congratulations to the team at Essential Grooming for being a 2018 Top Rated Local award winner, and thank you so much, Kathy, for taking the time to speak with us!