Top Rated Local® is pleased to announce that Elan Electric has earned a place as one of the top 10 electricians in Arizona!
We are thrilled to say that because of their phenomenal 98.53 Rating Score™, the team at Elan Electric has earned a 2018 Top Rated local award! They won this award because of the many positive online reviews customers have left for them over the years. Here are a couple of the awesome reviews that got them here:
“[I] had [Elan Electric] come by today to help me install a doorbell that I kind of ruined. [The technician] took care of it in like five minutes, explained everything to me — and with his spare time, helped me with an outlet I’ve been having issues with. So professional, so knowledgeable, so helpful! I would definitely recommend and will use again! Thank you for all your help!” -Jessica S.
“We found this company [online]. Even though our job was small, they responded right away and the job was done quickly and professionally. The electrician that came out to do our job was very easy to work with, as well as being quick and precise. We will definitely use them in the future, and highly recommend them to anyone looking for electrical services!” -Scott B.
Not Your Average Electrician
We spoke with Jimmy, a member of the Elan Electric team, about his business’ stellar online reputation. We wanted to know what really sets Elan Electric apart from the crowd. When we asked Jimmy, he said, “We treat our customers with respect, kindness, and professionalism. We take the time to explain the situations to people. People allow us into their homes and we understand that is a big deal.”
The team at Elan Electric knows just how important it is to truly be of service to their customers, and that is demonstrated in their many positive online reviews. Both previous and current customers seem to have nothing but good things to say about their phenomenal customer service and excellent work.
Through our conversation with Jimmy, it became even clearer that Elan Electric isn’t out to make a quick buck, but instead, to do right by their customers. In fact, they don’t even charge deposits for their work. For Elan Electric, it really is all about the customer.
Building Success Through Customer Satisfaction
When asked what their secret to their outstanding online reputation is, Jimmy simply said, “We rely on the graciousness of our customers. We help people solve problems and people appreciate that.” It seems to be that, at Elan Electric, happy customers are the driving force.
With such an impressive online reputation, we figured the Elan team would have some wise words for others looking to gain a strong online reputation. Jimmy’s customer-canny advice to anyone in that position is to “take the time to address all the various platforms, make sure all info is correct, check in monthly, and see if any reviews need to be responded to.”
Congratulations to the team at Elan Electric for being a 2018 Top Rated Local award winner!
