California’s Top Rated Local® Massage Therapist Award Winner: Pacific Healing Massage

Top Rated Local® is pleased to announce that Pacific Healing Massage is a 2018 Top Rated Local award winner, thanks to their tremendous 99.00 Rating Score™ and 5-star average rating on verified review sites!

Making your customers happy can get you far, and that is particularly apparent in the reviews people have left online for Pacific Healing Massage. In fact, they’ve received so many terrific reviews that they are the number one massage therapist in the entire state of California, as well as one of the top 10 businesses in the entire state! Here are just two of the reviews that got them here:

“Britt was amazing! I’m not kidding when I say that her pregnancy pillow set up was practically worth the money just to be able to lay comfortably on my tummy and not feel 36 wks pregnant. She was quick to respond to my texts, very professional yet [had a] super kind and zen-like vibe personality. Best 60-minute prenatal massage ever! I will definitely be recommending her and coming back. Also, [Pacific Healing Massage is in] a great location. This morning, when I got out of bed and walked, I didn’t have [pain], which hasn’t happened in weeks! Thanks, Britt!” -Nelly B.

“Britt has been my massage therapist for many years. I am very picky since I am an acupuncturist who has experienced many massages from many people. Britt has exceptional energy and a healing touch. She also is great at giving a deep massage, without it feeling painful or leaving you depleted afterward. I would highly recommend her to anyone as she adjusts her technique to the person’s specific needs. Not many massage therapists master being able to massage the anterior and posterior neck well, but she does. She also is a life saver for carpal tunnel, wrist, and hand pain. Britt is in the moment with you and leaves you feeling like a new person. Thank you, Britt!” -Chelsie B.

Not Your Average Massage Therapist

Britt McCann took some time to speak with us about her phenomenal online reputation.

Britt loves to help her clients feel soothed and specifically enjoys working with expecting mothers. In fact, about a third of her business is prenatal massages. By providing this service, she feels that she’s making a big impact on her clients’ overall wellbeing. A one-woman show, Britt truly loves the work she does and takes immense pride in helping her clients feel better.

Building Success Through Magnificent Customer Service

Because of her excellent service to her clients, Britt has been able to depend on word-of-mouth for quite a bit of her business. She attributes her successful online reputation to her clients and the fact that they love her services. To get them to leave a review, she simply asks. As long as she takes good care of them, they take care of her.


Thank you for your time, Britt! Congratulations on being a 2018 Top Rated Local award winner!

For excellent massage therapy services in the Carlsbad area, we highly recommend Pacific Healing Massage.

Utah’s Top Rated Local® Fitness Center Award Winner: BURN

Top Rated Local® is pleased to announce that BURN is a 2018 award winner, thanks to their impressive 96.00 Rating Score™ and the enthusiastic reviews (averaging five stars) they’ve received from their customers!

It takes a lot to stand out as a business in a place like Salt Lake City, and BURN is certainly no exception to that rule. Their facility is so beloved by their customers that dozens have taken to the internet to leave positive reviews. Here are two that we think really demonstrate what makes BURN special:

“I love BURN! It is a great place to go and get your sweat on. The instructors are very knowledgeable and teach amazing classes. You get a really personal touch here and it makes such a huge difference in helping you to achieve your fitness goals. The classes are great at BURN, they are challenging and rewarding but also fun! I recommend BURN to anyone who is interested in achieving better fitness and health in a very friendly, personal, and [familial] environment.” -Josh H.

“I have a bad back, which means I have to be very careful in how I exercise. Pilates at BURN is the best way for me to keep my core strong to support my back. I do not injure myself here because the instructors help me tailor the exercises to protect my back. This is an awesome place to go as you age (I’m 54!) to stay in shape. [I’ve] been doing it for almost 3 years and I owe my size 4/6 pants to BURN! Love Steph and all the great instructors. They are well-trained and know their stuff! This place has a great non-judgmental and positive vibe. I always feel better about myself after attending a class.” -Suzanne D.

Not Your Average Fitness Center

Co-owners, Walker and Stephanie Willey, took a moment to speak with us about their business’ reputation and their approach to what they do.

The team at BURN focuses on the entire body as a moving organism, striving to work the entire body. They keep their class sizes small so that each person gets personal trainer style attention. It’s important to Walker and Stephanie that each instructor is able to watch each individual’s form and provide hands-on instruction.

Building Success Through Results That Speak For Themselves

Any business that wants to be an award winner and serve their customers well needs to understand the importance of results. Walker and Stephanie’s advice to other business owners? “Be authentic, which has been our approach. Produce results, it will carry through and shine bright. Stick to what you believe in. Don’t try to overdo yourselves. We have three basic classes and we scale to all individual levels.”

Thank you for taking the time to speak with us, Walker and Stephanie. Congratulations to the team at BURN for being a 2018 Top Rated Local award winner!


For a great workout in Salt Lake City, we highly recommend BURN.

Arizona’s Top Rated Local® Dentist Award Winner: Cochise Caring Dentistry

Arizona’s Top Rated Local® is pleased to announce that Cochise Caring Dentistry is a 2018 award winner, thanks in no small part to the hundreds of reviews they’ve received over our verified rating sites.

“It was my first visit for a full check and cleaning and I was in and out in no time with minimal paperwork. The ladies at the front desk were super nice and efficient. Lee, the hygienist, was very gentle and explained everything so well! Dr. Wolfington was quick, but caring. I got a complete set of x-rays, thorough, painless cleaning, and full, simple explanation of my dental health and [needs]. Overall, the experience was pleasant and, most importantly for me, the dental care was top-notch and the practice was well-organized and adeptly scheduled. The fastest, least painful, least frustrating appointment I’ve had in a long time, for anything! Oh, and the place itself is clean, nicely decorated, and comfortable.” -Paris P.

“Some people are afraid of spiders or snakes. Me, I’m terrified of dentists! I have truly never had a positive experience, until now. I explained my phobia to the front end staff and they assured me they would let the doctor know. From making the appointment, to have a broken tooth removed, to scheduling for my future cleaning, [the doctor and the staff] were amazing! I stopped shaking [at] about the halfway mark and was at ease! No easy task, I can assure you. I Thank you, 10 fold, for taking such good care of this old lady!” -Marilyn N.

Not Your Average Dental Office

We got a chance to speak with Ramsey Edwards, a doctor at Cochise Caring Dentistry, about their superb online reputation and overall approach to customer service. We first asked what makes them different from other dental offices in the area. Dr. Edwards said, “You can expect treatment with an honest approach. We are not looking at dollar signs we are looking to take care of the patient. Our Mission is more of a standard of excellence.”

As caring as their name would have you believe, their work doesn’t stay within the walls of the office. Dr. Edwards and other members of the team also visit under-served areas to provide them with dental care.

Building Success By Treating Patients Like Family

When asked what the Cochise Caring Dentistry secret to success is, Dr. Edwards attributed it to the personalized care they provide. “We treat people as if they were our mothers that we were doing dentistry for,” he said, exemplifying the Cochise team’s commitment to their relationships with their patients. His advice to other businesses who want a great online reputation?

“Stick to what you are doing. At the end of the day, if you look out for your patients, all of the good stuff will come.”


Thank you for speaking with us, Dr. Edwards, and congratulations to the team at Cochise Caring Dentistry for being a 2018 Top Rated Local award winner!

For caring and compassionate dental services in the Sierra Vista area, we highly recommend Cochise Caring Dentistry.

Arizona’s Top Rated Local® Carpet Cleaner Award Winner: Clearly Clean Carpet

Top Rated Local® is pleased to announce that Clearly Clean Carpet is one of the top five carpet cleaners in the entire state of Arizona!

With a 98.00 Rating Score™, an average five-star rating across verified review sites, and dozens of reviews, it is no surprise that we’re announcing Clearly Clean Carpet as a 2018 Top Rated Local award winner. Here are a couple of the reviews that earned them this award:

“We had our carpet cleaned again this year with Clearly Clean and are so happy with the results. Every time our old, dirty, stinky carpet comes out looking and smelling amazing. Dale and [the team] do a great job communicating and performing; the results are even better than I expected. Thanks, Clearly Clean, for another very satisfied customer. I have always been so amazed at the way our carpet looks after Dale cleans it; they are a great company to use. Appreciate your hard work!” -Jeff T.

“Dale and his wife were the best service professionals we’ve ever had come out during the entire six years we have lived in our home. They were friendly, professional, efficient, thorough, have an incredible work ethic, and the end result was nothing less [than] pristine. We can’t recommend them highly enough! Give them a call today.” -Sarah C.

“We have been using Dale (Clearly Clean Carpet), for years now and will continue to. He is hardworking and trustworthy. Over the years, we have fired some questions his way (allergens, tile and grout maintenance, etc.) and he never hesitates to spend time educating us. “ -Emily J.

Not Your Average Carpet Cleaning Company

Dale Witenhafer, the owner of Clearly Clean Carpet, took some time to speak with us about his impressive online reputation.

“Years ago one of my customers told me, ‘you are meticulous.’ And I thought that’s exactly what I am. I don’t skip stuff just because no one is watching. I embody the phrase, ‘attention to detail,’ and I insist that everyone who works for me is the same,” Dale said, when asked what sets Clearly Clean Carpet apart from the crowd.

Building Success Through

We asked Dale what his secret to success is. He said it’s “Two things. First, I truly put my customer first. I actually stand behind my 100% guarantee – if you aren’t thrilled with our work, you don’t pay a dime. Second, I have never used sneaky methods to get online rankings. I strive to provide quality content on my website and everywhere else online.”

His advice to other businesses that want to build and maintain a positive online reputation? “Slow and steady wins the race. Don’t try shortcuts. Make every customer a cheerleader for your business.”


Thank you for taking the time to speak with us, Dale. Congratulations to the team at Clearly Clean Carpet for being a 2018 Top Rated Local award winner!

If you’re in the Gilbert, Arizona, area and are in need of expert carpet cleaning, we strongly recommend Clearly Clean Carpet.

Washington’s Top Rated Local® Urgent Care Award Winner: MultiCare Indigo Urgent Care in Lake Stevens

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care is a 2018 award winner, due to their 4.61 star average and 93.11 Rating Score™!

“Super fast, friendly, and clean! The doctors and [nursing] staff are amazing. They are friendly and actually listen and offer solutions. I especially loved the cleanliness of the rooms. The waiting room and the entire facility’s bathrooms were immaculate. Definitely something I prefer when I’m not feeling well and have to go to a medical establishment. I wouldn’t mind having my kids with me if I had to, [next time].” -Leah C.

“Absolutely gorgeous aesthetic throughout! They really took the time and energy to make the office comfortable for patients. There are outlets in some of the waiting room benches so you can plug in a laptop if you’re waiting for a while; there were tables so my girls could work on their homeschool while we waited to be called back. Fastest urgent care we’ve ever been to! Extra friendly staff as well! They were knowledgeable and got all of the details for both of my girls in the same visit! I have been other places where I had to schedule separate appointments for them both to be seen the same day, but not here! They were able to see them at the same time, and we got all taken care of and back out the door in under an hour! Highly recommend!” -Tristen H.

These are just two of the nearly 200 reviews MultiCare Indigo Urgent Care Center in Lake Stevens has across a wide variety of verified review sites. We are excited to say that these reviews have put them in the top five urgent care centers in the entire state of Washington.

Not Your Average Urgent Care Center

Jasmine Yip, marketing consultant for MultiCare Indigo Urgent Care, took the time to chat with us about her business’ stupendous online reputation, as well as their overall dedication to customer service. When we asked why the team at MultiCare does what they do, she said, “MultiCare’s mission is to partner with patients, the community, and other organizations for a healing and healthy future. Indigo Urgent Care was designed with this mission in mind as MultiCare saw the need for quicker and easier care. We are now making our communities a better place by providing easy access to great care, so that patients can conveniently get the health and healing they’re looking for.”

Building Success Through Hard Work and Vigilance

Jasmine’s advice to other businesses that want to improve their online reputation? Keep your listings up to date on the big sites. “Once you have that, my advice is [to make] customer service a focal point in your business. This means making sure everybody is on board and understands the importance of excellent customer service. Ultimately, if you are there to serve your customer, they will recognize that and will take the time to leave online reviews.”


Congratulations to the team at MultiCare Indigo Urgent Care in Lake Stevens for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Award Winner: MultiCare Indigo Urgent Care in Marysville

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care in Marysville is a 2018 award winner!

We are thrilled to say that MultiCare Indigo Urgent Care in Marysville has not only joined other MultiCare Indigo Urgent Care centers in the top 10 urgent care centers in the state of Washington, but that this specific location is the number one urgent care center in the state! Here are just three of the fantastic reviews that earned them this award, as well as their 94.80 Rating Score™:

“The staff was incredibly friendly and made me feel so welcome! I felt truly cared for and I loved the fancy hot water thing. [I] could tell that the staff is highly skilled and well-trained. This is the second time I’ve gotten a flu shot from them, and I’ve been surprised that it hasn’t hurt (which always happens elsewhere) either time.” -Megan K.

“Medical staff is friendly, knows what they are doing and [is] knowledgeable of medical questions I had. [The physician] is an awesome lady, and she was very concerned about [my wellbeing] and [giving] other options for treatments and care. My husband and I have been here four times and the layout of the facility is a clean and open atmosphere. I would definitely recommend anyone to come and see this facility for their immediate health condition.” -Bernie L.

“This place is awesome. Great, professional patient care, clean facilities, [and an] attentive staff. [The] doctor was thorough but didn’t take a long time. It’s refreshing to find a clinic that actually delivers great healthcare, as it’s becoming a thing of the past. I was in and out [in] under an hour and you can make appointments online.” -Chelsie S.

Not Your Average Urgent Care Center

We spoke with Jasmine Yip, Marketing Consultant at MultiCare Indigo Urgent Care, about the company’s approach to online reputation. When asked what makes MultiCare Indigo Urgent Care different from other urgent care centers, she mainly attributed it to two things — environment and staffing.

When you choose to go to MultiCare Indigo Urgent Care, you’ll notice the great lengths they go to to ensure that you are comfortable and feel well taken care of. As for staffing, most, if not all, team members are clinically trained.

Building Success With A United Team

So, what exactly is MultiCare Indigo Urgent Care in Marysville’s secret to a stellar online reputation? If you ask Jasmine, she’ll say “I think the secret of building a strong online reputation is getting every person on board – from the leadership to frontline staff members and providers. It’s getting everyone to see the importance of customer service and how our actions define our brand.”


Jasmine, thank you for taking the time to speak with us! Congratulations to the team at MultiCare Indigo Urgent Care in Marysville for being a 2018 Top Rated Local award winner!

For caring, compassionate, and capable urgent care services in Marysville, we highly recommend MultiCare Indigo Urgent Care.

Washington’s Top Rated Local® Urgent Care Award Winner: MultiCare Indigo Urgent Care in Tukwila

Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care in Tukwila is one of the top three urgent care centers in the entire state of Washington!

With an impressive 92.44 Rating Score™ and tons of phenomenal online reviews, MultiCare Indigo Urgent Care is a 2018 Top Rated Local award winner! Here are just three of the reviews that have contributed to their extraordinary online reputation.

“For once, someone values my time as much as I do. My appointment was at 2:30, and I was in speaking with the doctor at 2:35. Can’t beat that. The staff was polite, friendly, and efficient. Couldn’t ask for anything more. I’m happy to say that I don’t get sick often, but if and when I do, this is where I’ll be looking for quick, efficient care. Nice job, ladies.” -Zachary S.

“Best customer service in the medical industry… anywhere. The staff is always beyond nice, and the doctors make you feel like you are chatting with a friend about your medical issues rather than spilling your guts to some stranger who just happens to be a doctor. Always clean with a calm atmosphere and is far more upscale than any average doctor office. I don’t ever go anywhere else unless it is a service they can’t provide.” -Vicki F.

“I am new to the area. I was pretty sure I had an ear infection and knew I should find an urgent care. Indigo was the first one that came up and had high ratings. I walked in, no appointment, and was in and out within less than 30 minutes. The staff was friendly and accommodating. I had a severe ear infection in both ears. My prescription was sent off, and I had my medicine within 20 minutes. Hoping not to get sick again anytime soon, but if I do, I know where I’ll be going. Thank you!” -Elizabeth D.

Not Your Average Urgent Care Center

Marketing Consultant Jasmine Yip took some time to chat with us about the way MultiCare Indigo Urgent Care handles their online reputation. “From the minute you walk through our doors, you can tell that we’re a different kind of urgent care that focuses on the entire visit experience,” she said, when asked what sets MultiCare Indigo Urgent Care apart. “Our facilities are designed to offer the greatest comfort and feel open and modern. Patients may even mistake themselves to be at a hotel, as one of our team members may offer a beverage or even a warm blanket.”

Building Success Through Superior Care

We wanted to know what MultiCare Indigo Urgent Care’s secret to success is, seeing as any business with such an awesome reputation must be doing something right. “I think the secret of building a strong online reputation is getting every person on board — from the leadership to frontline staff members and providers. It’s getting everyone to see the importance of customer service and how our actions define our brand,” said Jasmine, “We all work as a team to keep each other accountable. In fact, all our staff members follow the online reputation for the clinics that they are in. Everyone gets updates during staff meetings, and we also have access to a dashboard that shows the ratings and reviews. This helps us measure our quality of service, and continue to strive for great care! “


Thank you for your time, Jasmine! Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner!

For expert, compassionate care in Tukwila, we strongly recommend MultiCare Indigo Urgent Care.

California’s Top Rated Local® Private Investigator Award Winner: Foglight Investigations

Top Rated Local® is pleased to announce that Foglight Investigations is a 2018 award winner, due to their impressive 96.00 Rating Score™ and a tremendously high average rating of 5.00 stars over a wide variety of verified review sites!

“I am an attorney and have known and worked with Art for many years. He has handled multiple investigation projects for my office, and his work product has been exemplary on each occasion. I have found him to be hard working, ethical, and his prices have always been more than fair. He responds quickly to most inquiries, and has even completed many investigations the same day. I have used many investigators over the past 30 years, and Art rates with the best.” -Scott K.

“As a last effort, I hired Foglight to help my family look for our brother who has been missing for 31 years. We needed closure — it was time to know what happened to him. We were unable to get his SS number and only had his name and birth date. As shocking as it all still is to us, Art found our brother, alive and within two-hour drive. We have so many questions for him, and thanks to Art, the reconciling can begin. Thank you and God Bless.” -Linda S.

“I was very impressed by the work Foglight provided for me. I needed surveillance completed for personal reasons, and Foglight was, first of all, very responsive, very discreet (couldn’t believe they were never caught), and professional in how they handled themselves overall. Highly recommend.” -Nick M.

Those are just three of the dozens of reviews that earned Foglight Investigations a place among the top five private investigators in the entire state of California, as well as a spot among the top five private investigators in the state!

Not Your Average Private Investigation Company

We got a chance to speak with Art, the CEO of Foglight Investigations, about his business. During our conversation, we found out that Art was a police officer for 12 years in San Francisco. After that, he moved on to surveillance jobs, realizing he could help people in different ways than he was able to as a police officer, which led to him open Foglight Investigations.

Art operates his business differently than many private investigators in that he focuses on truth and integrity between him and his clients. The team at Foglight believes in setting realistic expectations and, to keep them even more honest, provides live updates during investigations. At Foglight Investigations, the job isn’t done until the customer says so.

Building Success Through Integrity

According to Art, the secret to his success is giving true and realistic expectations, and delivering on those expectations. He takes each case seriously and cares about delivering the best to the people he serves. His advice to other businesses is short and sweet, but incredibly important:

“Be honest. It’s the biggest thing.”


Congratulations to the team at Foglight Investigations for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Urgent Care Center Award Winner: MultiCare Indigo Urgent Care in Issaquah

Top Rated Local® is pleased to announce that, with more than 100 ratings across a wide variety of verified rating sites, MultiCare Indigo Urgent Care of Issaquah is one of the top five urgent care centers in the entire state of Washington!

“I went in on a Sunday afternoon because of cold symptoms and because some pressure and fluid had moved into my ears. I got checked in and was seen quite quickly after the check-in process. The ARNP came in moments after my general info, and vitals were taken by the woman that checked me in. Overall, it was a seamless process. I felt cared for, got the information I needed to help recover, and was seen quickly without feeling like they were trying to rush through my visit. I would definitely recommend this clinic and will return if I need walk-in services again.” -Nicole K.

“Everyone in the office was so kind and professional. Everything was clean and orderly — and they let me know how long the wait may be when I got in. All the nurses and the doctor were great. They got me taken care of with a diagnosis of pneumonia. I will definitely be back if I need urgent care again! I also visited the Issaquah location, and they were also fantastic. This company is getting it right!” -Shalem J.

“Honestly, from the time I came in to see if where I fell has gotten infected to talking with the nurse and the gentleman who took the x-rays of my ankle, to the doctor I saw, I was very impressed. Ten out of 10 isn’t a high enough rating… maybe 500,000 out of 10 [would be better]. This is a place I’d recommend to everyone.” -Jeffrey C.

These are just three of the phenomenal reviews that MultiCare Indigo Urgent Care in Issaquah has received, making them a 2018 Top Rated Local award winner!

Not Your Average Urgent Care Center

We spoke with Jasmine Yip, a marketing consultant working for MultiCare Indigo Urgent Care, about the impressive online reputation Multicare Indigo Urgent Care has created. She attributed most of their success to the comfort and excellent patient care they provide, adding, “We are also different in our staffing model, as most, if not all, our team members are clinically trained. Upon a patient’s arrival, our staff members will start triaging and ensure that the patient is getting the care they need. Patients also no longer have to wait in the lobby for registration, because we provide in-suite registration when possible. This ensures the most convenient and attentive care for our patients.”

Building Success Through Teamwork

MultiCare Indigo Urgent Care’s secret to success? In Jasmine’s words, “We all work as a team to keep each other accountable. In fact, all our staff members follow the online reputation for the clinics that they are in. Everyone gets updates during staff meetings, and we also have access to a dashboard that shows the ratings and reviews. This helps us measure our quality of service, and continue to strive for great care!”


Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner!

Utah’s Top Rated Local® Computer IT Service Award Winner: All In One Computers

Top Rated Local® is pleased to announce that All In One Computers is a 2018 award winner!

With an average rating of 4.62 stars and an exemplary 94.22 Rating Score™ on Top Rated Local, All In One Computers ranked among the top 10 computer IT services in the state of Utah in 2018! The following are just three of the stupendous reviews they’ve received from happy customers:

“Absolutely top tier customer service. Had a minor issue with my laptop and Jesse bent over backwards to fix it. He truly wants your business and will go to great lengths to make you a happy customer, even at his own expense. I’ll never go anywhere else, when I need work done All In One will be my choice. Thank you All In One!” -Dylan B.

“Seriously wish I had known about Jesse and All in One Computers years ago! Nowhere else can you get such straightforward, honest answers to any and all questions! Prices are very fair, with a warranty. I love it when locals can be successful and I love it even more when good, honest people can be successful!!! I recommend you shop all in one for any computer or computer problems!” -Kiana E.

“Jesse is awesome. He runs the business from his home, is honest with what he does, and is willing to work with you and your budget. I’ve gone to him for help with multiple things regarding my computer, and he’s been great every time. Far better than any retailer I’ve gone to in the past. Highly recommended to anyone looking for a computer, parts, or help!” -Kylie K.

Not Your Average Computer IT Company

Owner, Jesse Leslie, took some time to speak with us about how he runs his business and online reputation.

Jesse is laser-focused on customer service. He and his team work hard to create a friendship with their customers and be as responsive as they possibly can. With 23 years of experience, Jesse does his job well and stands by his work. He got into this business after finding a computer in a dumpster and fixing it up. After that, he started building computers and doing laptop repairs and eventually, he opened up All In One Computers.

Building Success Through Excellent Work and Customer Service

The All In One Computers mission is to provide high-quality work, backed by outstanding customer service and a warranty. Because of the excellent service they provide, they’re able to get phenomenal reviews and tons of business through referrals.

We knew that, as the owner of an award-winning business, Jesse would have some wisdom to pass on to other business owners in regard to building a terrific online reputation. His advice to them?

“Customer service and knowledge go a long way.”


Thanks for taking the time to chat with us, Jesse! Congratulations to the team at All In One Computers for being a 2018 Top Rated Local award winner!

For outstanding computer services in West Valley City, Utah, we highly recommend All In One Computers.