Alabama’s Top Rated Local® Fitness Center Award Winner: Iron Tribe Fitness Tuscaloosa

Top Rated Local® is pleased to announce that Iron Tribe Fitness Tuscaloosa is a 2019 award winner!

“Iron Tribe Fitness is fantastic! The coaches are wonderful; the workouts are challenging, and you always leave feeling better than when you came. ITF is a family, and they care about their athletes. Their six-week challenge was hard, but one of the most rewarding things I’ve ever done. Extremely worth it, and I miss them already!” -Sarah B.

As one of the top three fitness centers in Alabama, Iron Tribe Fitness Tuscaloosa has a 96.00 Rating Score™, as well as a five-star average rating on verified sites, and tons of enviable reviews just like the one above.

Not Your Average Fitness Center

We spoke with Anna Arsenault, the general manager of Iron Tribe Fitness of Tuscaloosa, about the award-winning fitness center’s impeccable online reputation.

We were particularly interested in finding out what sets Iron Tribe Fitness Tuscaloosa apart from other gyms in the area. Anna credits the Iron Tribe difference to their phenomenal staff. “Our coaching staff is certified and really well-qualified to teach the high-functional movements. Iron Tribe is fitness for all people, with nutrition and accountability built in. We place major emphasis on making sure we teach the proper movements for the right level of the athlete so that all athletes are safe in their gym. Also, our facility is professionally cleaned and sanitized every night.”

Throughout our conversation, Anna made it very clear that Iron Tribe is a welcoming place for absolutely everyone. From athletes to the elderly, they provide a safe and encouraging place to get and stay healthy.

Building Success With A Great Team

If you ask Anna about the Iron Tribe’s secret to success, she’ll say it’s a stellar team and a great social media presence. She said, “ It’s consistently good social media. Members who are really present online have good words for the facility and coaches. Having a good social media team at the club helps.”

This is Anna’s advice to other businesses that are looking to build their online reputation:

“Consistency is key. Making sure you have a good team of people that share ideas and their visions together — bring small ideas to the table to make one project work”


Congratulations to the team at Iron Tribe Fitness Tuscaloosa for being a 2019 Top Rated Local award winner, and thank you so much, Anna, for taking the time to speak with us!

Alabama’s Top Rated Local® Urgent Care Center Award Winner: Urgent Care For Children

Top Rated Local® is pleased to announce that Urgent Care For Children is one of the top three urgent care centers in Alabama for 2019!

With a 92.00 Rating Score™ and a 4.90 average star rating, as well as more than 200 online reviews on verified sites, Urgent Care For Children is a 2019 Top Rated Local award winner! These are just two of the fabulous reviews they’ve received:

“This place is exactly what we needed. The staff was friendly, and there was hardly any wait to see the doc — maybe three minutes. We made an appointment online. Very clean and comfortable waiting area. Easy parking, and a nice building. The doc was great and got us in and out quickly. She was knowledgeable and friendly. We’ll definitely be back when we need urgent care again.” -Flip F.

“Brought my son for a check up on a Sunday and was seen promptly by the kindest staff that was extremely thorough in helping us diagnose the issue. Will definitely be bringing him the next time we need to see a doctor!” -Caroline L.

Not Your Average Urgent Care Center

Dr. Allury Arora, the co-founder and COO of Urgent Care For Children, took some time to speak with us regarding her business’ impressive online reputation.

Dr. Arora and her talented team are wholeheartedly dedicated to providing the children in their community with the highest standard of care, and that is abundantly clear based on the many positive online reviews they’ve received. When asked what it is that really sets her urgent care center apart from others in the area, she said, “Quality care, less waiting, continuity of care, and impeccable service.”

Building Success Through Unparalleled Care

In Dr. Arora’s words, beyond giving children the fantastic healthcare they require, Urgent Care Center for Children’s mission is “to be the first -ate Pediatric Urgent Care in the region and nation.”

This is Dr. Arora’s advice to other businesses, particularly urgent care centers, that want to improve their online reputation:

“Do not compromise on the quality of your care”


Congratulations to the team at Urgent Care For Children for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Arora, for taking the time to speak with us!

New Mexico’s Top Rated Local® Award Winner: Home Care Assistance of Albuquerque

Top Rated Local® is pleased to announce that Home Care Assistance of Albuquerque is the number one home health care provider in New Mexico!

Thanks to a 93.07 Rating Score™, a 4.71 average star rating, and tons of positive online reviews on verified sites, Home Care Assistance of Albuquerque is a 2019 Top Rated Local award winner! This is just one of the enthusiastic reviews they’ve received:

“Home care assistance is very reliable and knowledgeable. They’re just very helpful compared to the other provider we were using. They’ve always been there for us..” -Wallace A.

Not Your Average Home Health Care Provider

Susan Bruketta, the geriatric care manager of Home Care Assistance of Albuquerque, spoke with us about the business’ extraordinary online reputation.

We asked Susan what it is that she would call the Home Care Assistance of Albuquerque secret to success. She pointed to their ability to handle an issue that all businesses face. She said, “The biggest hurdle we, and any business faces, is asking a family to consider giving you feedback. We have no problem soliciting feedback because we have made it part of our process. Once you standardize it, it starts to become second nature. It just needs to become part of your business.”

The difference between Home Care Assistance of Albuquerque and other home health care providers is their ability to handle complicated cases of memory loss. “We truly are memory loss experts — we have proprietary cognitive therapeutics methods,” Susan said. “We aren’t just your standard support. We are all about focusing on improving the lives of our patients through exercise and engagement that they truly need. We don’t just talk the talk; we walk the walk as well. We are very serious about what we do, and it shows.”

Building Success Through Flexibility

As an integral part of an award-winning business, Susan has quite a bit of wisdom regarding what it takes for a business to thrive. She knows that in order to succeed, flexibility is key. This is her advice to other businesses that want to build up an online reputation, like that of Home Care Assistance of Albuquerque:

“You have to be very engaged with your online presence. As your market base changes, you need to be able to adapt year over year. You need to be adaptable and agile”


Congratulations to the team at Home Care Assistance of Albuquerque for being a 2019 Top Rated Local award winner, and thank you so much, Susan, for taking the time to speak with us!

Alabama’s Top Rated Local® Locksmith Award Winner: Locktec

Top Rated Local® is pleased to announce that Locktec is a 2019 award winner!

“I would like to recommend this service to anybody in the area that needs a locksmith. They came out to me and less than 30 minutes I had my new key. The service is professional and was recommended by my car dealership. I’ll be recommending them to my friends.” -Daniel N.

That’s just one of the many positive reviews that helped Locktec earn an 88.92 Rating Score™, a 4.29 average star rating, and a spot among the top 10 locksmiths in the entire state of Alabama!

Not Your Average Locksmith

Mark Wiegmann, the owner of Locktec, spoke with our team about the business’ excellent online reputation.

Mark told us that the difference between his business and other locksmiths in the area comes down to the high level of service they provide to their clients. “I think it’s more of a family approach. We’re a small company and growing. The faces that are here have been here with me for a long time. About 60-percent have been with me 10 years or more. The customer enjoys seeing the same familiar face to help with their security needs… there’s a personal relationship there, because our guys took the time to build that rapport. We also offer insurance and benefits to keep good employees here and take care of them, and in return they take good care of the customer…” he said. “Our techs will even know how many family members are in the home including pets and we’ll ask if everyone with the customer is safe and sound. We’re then able to identify which entry point was opened or even accidentally left open by the kid. Our customers respond all the time with how pleased they are with our quick response and caring to their safety. Everyone just wants that warm fuzzy feeling when they go to bed at night that somebody has your back.”

Building Success Through Customer Service

As an award-winning business owner that is no stranger to success, Mark knows what it takes to run a business in a way that makes people want to leave good reviews. Here’s his advice to other businesses that want to build up an awesome online reputation:

“It’s getting harder and harder to start a new business. I’ve seen people try it and each year I see less and less family-owned businesses because of the expense and trying to keep up . But it can be done. And that way is to focus on customer service, treat your employees fairly and make sure everybody’s needs are kept. Everyone wants to make a little money, have family time and come to work each day ready to be successful and know that if they have to work that day be glad to work where you do!”


Congratulations to the team at Locktec for being a 2019 Top Rated Local award winner, and thank you so much, Mark, for taking the time to speak with us!

Utah’s Top Rated Local® Interior Designer Award Winner: Heritage Home & Garden

Top Rated Local® is pleased to announce that Heritage Home & Garden is a 2018 award winner!

As one of the top 10 interior designers in the entire state of Utah, Heritage Home & Garden has an 88.89 Rating Score™, a 4.69 average star rating, and tons of positive online reviews. This is just one of those sparkling recommendations:

“Heritage Home and Garden installed my flooring and window coverings in my new home and I couldn’t be happier. Their expertise and service is unlike any other business in town. They take a personal interest in your home and take pride in their work. The attention to detail was much appreciated. I would recommend them to anyone!” -Ashley M.

A One-of-a-Kind Interior Designer’s Secret to a Strong Online Reputation

Joni Christensen, the owner of Heritage Home & Garden, took some time to chat with us regarding her business’ terrific online reputation.

Getting down to brass tacks, the first thing we wanted to know was Heritage Home & Garden’s secret to success.

“We value all our customers,” Joni said. “Our belief is quality and service and we try to make everybody that comes in our door feel important. I guess that would be just a bit of basic, old-fashioned good business.”

Heritage Home & Gardens does it all, and it’s important to them to do it all well. “We offer quality, full-service design so you have the ability to have professional designers help you from all aspects of your project,” Joni said, when asked what exactly it is that makes Heritage Home & Garden different from their competition. “We offer quality products. We’re middle to upper end as far as our furniture pieces. So, instead of being disposable furniture, we have timeless pieces. Then, of course, we offer service. I guess that’s what sets us apart.”

Making the World a Better Place By Making Homes Happen

Joni and her team take immense pride in the work that they do because they know just how important it is to create the feeling of ‘home’. In Joni’s words, “Our mission is to make people happy in their homes. Our homes are [a] very important part of our lives. They are very personal and it’s our refuge from the world and so I think making our homes reflect the people’s personality and a place where they are happy to be and to bring in those that they love is very important to us.”

So, what advice does Joni have for other businesses that want to boost their online reputation?

“Try to keep that customer happy. If the customer is happy and they feel important, they’re not going to be writing bad reviews — and if they’re unhappy, try to make them happy. We don’t live in a perfect world and sometimes things go wrong but it’s what we do to try and fix it. My advice would be, when those things go wrong, try to make it right.”


Congratulations to the team at Heritage Home and Garden for being a 2018 Top Rated Local award winner!

Alabama’s Top Rated Local® Orthodontist Award Winner: University Orthodontics

Top Rated Local® is pleased to announce that University Orthodontics is not only one of the top five orthodontists in the state of Alabama, but one of the top 100 businesses overall!

With a 99.25 Rating Score™, a 4.90 average star rating, and more than 100 stupendous reviews across verified review sites, University Orthodontics is a 2019 Top Rated Local award winner! This is just one of the rave reviews they’ve received:

“I would highly recommend University Orthodontics to anyone who needs dental work in the area. Every member of their staff was friendly and professional. While I’m sure they have dozens of patients, within my first couple visits, every staff member knew my name. The doctors answered all my questions clearly and concisely and were truly a joy to work with. Almost three years of braces were made bearable thanks to University Orthodontics.” -Jason G.

A One-of-a-Kind Orthodontist’s Secret to a Strong Online Reputation

Jason Goltz, owner and orthodontist at University Orthodontics, took some time to speak with us about his business’ online reputation.

If you ask Jason, the business’ secret to success is simply being great at what they do. “We try to deliver the best orthodontics that the country has to offer,” he said. “We’ve tried to foster the existing relationships that were there when we bought the practice. We try to deliver an excellent experience and always ask for the review.”

University Orthodontics doesn’t do much in way of marketing. In fact, they gain most of their business through word of mouth and referrals. Although, they do utilize social media and work hard to keep with the times.

Making the World a Better Place By Helping People Smile More

Jason and the rest of the University Orthodontics team put an emphasis on environment. They strive for a “Disney-like atmosphere” and want their patients to leave not only having been given optimal service, but having enjoyed themselves. Beyond providing a pleasant atmosphere, Jason and his team are highly committed to helping people feel great about their orthodontic health. He told us, “We want to make people happy about their smiles! We want to give them confidence.”

What’s Jason’s advice for other businesses that want a phenomenal online reputation?

“Make it easy for people to leave you the review. We recently bought iPads for the office so that people can leave them right then.”


Thank you for speaking with us, Jason! Congratulations to the team at University Orthodontics for being a 2019 Top Rated Local award winner!

Virginia’s Top Rated Local® Pool Service and Repair Company Award Winner: ASP — America’s Swimming Pool Company

Top Rated Local® is pleased to announce that America’s Swimming Pool Company is a 2019 award winner!

“I have had the good fortune to work primarily with Anna during our transition over to ASP this summer. She has been both professional and fun to work with! She and her team have been quite responsive while we figure out the kinks of having never had a pool and not knowing what to expect… she talks me through a good bit and will request photos if needed to show her team and to gain some expertise if that’s also what it takes. I would recommend ASP again and again!” -Annie S.

As one of the top 10 pool service and repair businesses in the entire state of Virginia, America’s Swimming Pool Service has a 90.35 Rating Score™ and a 4.63 average star rating on verified review sites, as well as tons of positive reviews just like this.

Not Your Average Pool Service and Repair Company

We spoke with Anna King, the office manager and head of customer service at America’s Swimming Pool Company, about the business’ online success.

During our conversation with Anna, it became abundantly clear that the ASP secret to success lies in their ability to offer each customer the utmost service. “We make sure nobody goes unnoticed. We want to deal with any and all issues as quickly and efficiently as possible,” Anna said, when asked what it is that sets America’s Swimming Pool Company apart from other pool services in Virginia. “We are a small business, so we are able to focus on our customers a little more than some of the larger companies.”

Building Success Through Phenomenal Customer Service

The team at ASP works hard to make sure that every customer is happy with the service they’ve received. In Anna’s words, “We strive to make the experience as easy and pleasant as possible for each of our customers.”

As an integral part of an award-winning business, Anna knows what it takes to build an awesome online reputation. Here’s her advice to other businesses:

“Find people that you work well with, and be as honest as possible with your colleagues and clients. If the operations within the business are running smoothly, the client experience will go smoothly as well.”


Congratulations to the team at America’s Swimming Pool Company for being a 2019 Top Rated Local award winner, and thank you so much, Anna, for taking the time to speak with us!

Alabama’s Top Rated Local® Sign Companies Award Winner: Sign Pro

Top Rated Local® is pleased to announce that Sign Pro is one of the top 10 sign companies in Alabama for 2019!

A 90.25 Rating Score™, a 5.00 average star rating on verified review sites, and dozens of online reviews make Sign Pro a 2019 Top Rated Local award winner! As Sign Pro is always focused on making the world a better place, this is a review they received from someone involved with a local charity for children who have been diagnosed with cancer:

“Sign Pro did all of the signage for Camp Rap-A-Hope’s Inaugural ‘Wine Women & Shoes’ event… We could not have been more pleased! All of the signs were beautifully done and really helped to set the mood for the event. The large, black and white photos of our campers stole the hearts of all who attended! They were extremely pleasant to work with and gave us a very quick turn-around! Thanks again, Sign Pro!” -Cecy L.

Not Your Average Sign Company

We got a chance to speak with Brian Vailes, the manager at Sign Pro, about the business’ stellar online reputation and overall success.

Of course, the first thing we wanted to know was the Sign Pro secret to success. After all, any award-winning company must be doing a thing or two right. “It’s all about trying to give our customers excellent customer service and engage on as many platforms as I can and stay up to date. I follow up with everybody and make sure they’re happy with our service,” Brian said. “With us, you’re going to get the best service and quality. We’re the best around. Every job will also be done right the first time, and if not, we’ll fix it.”

Building Success Through Referrals

When you do great work, your customers will want to let people know. That’s certainly not news to the Sign Pro team, who are able to get a great deal of business sheerly on a referral basis. This talented team strives for excellence in everything they do, always maintaining professionalism in an effort to be the very best sign company around — and that certainly shows through the reviews they’ve received.

Brian’s advice to other businesses that are working on their online reputation?

“In order to grow, you need referrals and a good in-person reputation. You need to keep everything current and provide good quality service and products.”


Congratulations to the team at Sign Pro for being a 2019 Top Rated Local award winner, and thank you so much, Brian, for taking the time to speak with us!

Alaska’s Top Rated Local® Tree Care Company Award Winner: Tall Trees

Top Rated Local® is pleased to announce that Tall Trees is not only one of the top three tree care companies in Alaska, but one of the top 100 businesses overall in the state!

A 94.189 Rating Score™, a 4.82 average star rating on verified review sites, and dozens of online reviews make Tall Trees a 2019 Top Rated Local award winner! This is just one of the reviews that got them here:

“Tall Trees performed outstandingly removing and pruning a number of trees on our property. [The crew was] professional, courteous, and efficient. On time and on budget! After a long day, they went the extra mile and accommodated our last minute request to take down two additional large cottonwoods. What a crew! They earned our thanks and recommendation.” -Lloyd M.

Not Your Average Tree Care Company

We spoke with Mike Post, the owner of Tall Trees, about the business’ fantastic online reputation.

What is it that makes Tall Trees such a stand out company in Alaska? According to Mike, “It’s the knowledge that we have in the industry. We have the knowledge of native trees and the education and experience to speak intelligently about the different issues someone’s trees may have to prescribe proper care for them and removal if need be. We provide an honest approach. If nothing needs to be done, we will let the customer know and just say ‘have a great day!’”

The team at Tall Trees works hard to provide the very best in both work and customer service. “Our reputation is based around quality work and attention to detail. Customer service first and foremost,” Mike said.

Building Success Through Perseverance and Quality

As an award-winning business owner that has served countless happy customers in Alaska, Mike knows a thing or two about building and maintaining a positive online reputation. Mike and his team conduct themselves with integrity and professionalism. Colossians 3:23, which reads, ”whatever you do, work at it with all your heart, as working for the Lord, not for human masters,” is printed on all of Tall Trees’ work orders, and the team lives by that verse. However, Mike also has some wise words of his own to share. Here’s his advice to other business owners that are working on their online reputation:

“Stick with it, it doesn’t happen instantly. Also seek advice from professionals that know more than you do about the different marketing things that can be done out there. Have a quality service that you do business with integrity and honesty and most people aren’t always looking for the bottom dollar price, they want a company that knows what they are doing.”


Congratulations to the team at Tall Trees for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

Alaska’s Top Rated Local® Auto Shop Award Winner: All Service Automotive

Top Rated Local® is pleased to announce All Service Automotive is not only one of the top three auto shops in Alaska, but one of the top 30 businesses altogether in the state!

As a dual Top Rated Local award winner, All Service Automotive has earned a 96.27 Rating Score™, a 4.83 average star rating on verified review sites, and dozens of online reviews. This is just one of the rave reviews they’ve received:

“Their staff and techs have always been wonderfully helpful and efficient in catering to the needs of my vehicle and my personal budget. I would highly recommend all service automotive and certainly believe they earnestly work to repair my vehicle and earn a repeat customer. So far, they had been more than successful at both!” -J.P

“These are the kind of auto specialists who treat your car like it was their own, doing what needs to be done and doing it right. I had some issues with my rig, and they worked with me until the issue was identified and repaired. They have been the best and most reliable shop I have ever dealt with in Anchorage. They really care about my vehicle.” -L.W

A One-of-a-Kind Auto Shop’s Secret to a Strong Online Reputation

We spoke with Wendy, the office manager at All Service Automotive, about the business’ enviable online reputation.

According to Wendy, the All Service Automotive secret to success, as well as the thing that sets them apart the most, is their integrity. “We are not here to get rich; we are here to give back,” she said. “We are the most honest [in the industry]. If we don’t need to do something, we will tell you. If we make a mistake, we own up to it. Honesty goes a long way.”

Making the World a Better Place By Putting People First

Wendy and the rest of the All Service Automotive team are passionate about their work, particularly because of the opportunity it presents them with to make a difference in people’s lives. Wendy said, “Because this industry is so tainted — if we can make that huge expense a bit less painful, we have done what we came here to do.”

As an important part of an award-winning business, Wendy knows a thing or two about treating people right and what it takes to create an awesome online reputation. This is her wise advice to other businesses, especially auto shops. that want to improve their online reputation.

“Always be honest. Even after moving across town, people go out of their way to work with us because they know they are in the best possible hands. The relationship is what matters.”


Thank you for speaking with us, Wendy! Congratulations to the team at All Service Automotive for being a 2019 Top Rated Local award winner!