Top Rated Local® is pleased to announce that Embark Project Services LLC is the number one home contracting company in all of Tennessee for 2019!
From remodeling to custom homes, Embark Project Services LLC has what it takes to make your dream home come to life.
Embark Project Services LLC has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them a tremendous Rating Score™ of 98.00 and a 2019 Top Rated Local award for being ranked the number one home contracting company in all of Tennessee!
Here’s just one of their many five-star reviews:
“Embark Project Services both built our house and returned two years later to finish our basement. We also hired them to handle a kitchen renovation for an elderly relative. This company is an absolute pleasure to work with. They work quickly and efficiently with attention to quality and detail. They also provide exceptional customer service. They return phone calls/emails quickly and fix problems promptly. And the company’s owners and employees are simply just nice, honest, polite people who are very pleasant to deal with. We would recommend them to anyone for any sized construction project.” – Brian H.
Not Your Average Home Improvement Company
We wanted to know what makes Tennessee’s number one home contracting company so special, so we took a few minutes to talk with the owner, Marketing Director and Office Manager, Marcia.
The first question we had for Marcia was what makes Embark Project Services LLC unique compared to their competition in Tennessee. Marcia told us that what sets them apart is their commitment to honesty, integrity and a high level of communication. She added:
“We have a Project Coordinator and a Superintendent on all jobs. We have overlapping areas of management and specialties, which ensures that nothing can fall through the cracks. When our estimator goes out to estimate a job before we start, we try to look at all of the elements to make sure we have fully prepared our client for the worst-case scenario. An example of this is if we are redoing a kitchen, we get under the house and check all floor joists and supports for rot and damage. This ensures a rotten floor joist isn’t going to destroy a contingency right off the bat.”
We also asked Marcia about Embark Project Services LLC’s mission and how they work to make the world a better place. Marcia told us:
“We strive to make our customers happy. Our quality is second to none. We price the job to the quality that we do. Good contractors aren’t cheap, and cheap contractors usually aren’t good! We do a good job to make the homeowner happy versus doing a poor job simply for a check. We take extreme pride in what we do, and we pride ourselves on the experience we bring to the table! One way we pass along savings is we have all plumbing, electrical and carpentry in-house. This prevents the use of subcontractors and ensures that we keep total quality control. We treat our employees well, give good benefits and have incentives all of the time to keep them happy.”
Building Success Through Quality Work
When we asked Marcia what their secret is to such a strong online reputation at Embark Project Services LLC, he said:
“It’s the quality of the work that we do! We do what we say we are going to do. An example of this is the estimate we give is what we honor. Oftentimes, this is not the case with others. We keep job books on all job sites, so as a homeowner, you can audit who, when, where, why and what happened on the job that day. We have several open lines of communication with the home/business owners.”
Apart from building the kind of online reputation any business would envy, Embark Project Services LLC has spread the word about their service through their billboard at Normal Park School, as well as through community involvement — they sponsor local schools, participate in the fall festival, work with Habitat for Humanity and are involved with the Chamber of Commerce.
Every business owner wants to grow their business and build their online reputation the way Embark Project Services LLC has. Here’s Marcia’s advice for them:
“Treat your customers fairly, honestly and build a true relationship with them. Remain forthright and upfront throughout all dealings, and you will reap rewards. You have to build trust and reputation through consistency.”
Congratulations to the team at Embark Project Services LLC for being a 2019 Top Rated Local award winner, and thank you so much, Marcia, for taking the time to speak with us!
We highly recommend Embark Project Services LLC in Chattanooga. Visit their website today!