Top Rated Local® is pleased to announce that Relax! Massage Therapy & Skin Care is an award winner for massage therapists in 2019.
If you are ready to feel zenned out and pain-free in Wilmington, look no further than this award-winning company!
Relax! Massage Therapy & Skin Care has received hundreds of overwhelmingly positive reviews across four different verified sites with an average rating of 4.99 stars, earning them an impressive Rating Score™ of 97.86 and a 2019 Top Rated Local award for ranking as one of the top five massage therapists in North Carolina!
Here’s just one of their many five-star reviews:
“[I] just got finished with my second visit to Relax. This place is absolutely amazing. The atmosphere is great, and the staff is even better. They always make sure you are comfortable and are genuinely kind and caring individuals. I was a bit hesitant to get another facial after an experience at a different place in Wilmington, but gave it another chance at Relax… and [I] already have my next appointment scheduled. I could not be happier with my experiences at Relax Massage Therapy and Skin Care.” – K.E.
It is because of excellent reviews like this that Relax! Massage Therapy is now able to call themselves a Top Rated Local award winner!
Not Your Average Massage Therapists
We were excited to learn all about how Relax! Massage Therapy & Skin Care has been able to build such an impressive reputation, so we sat down with the owner, Gretchen.
The first thing we wanted to know was what it is that makes Relax! Massage Therapy & Skin Care stand apart from their local competitors. Relax is adamant about not nickel and diming their customers, and are happy to say that they offer so much value for the cost of the services they offer. A part of that value comes from having very experienced massage therapists on staff. Guests can also feel the attention to detail that is prevalent at Relax by taking a look around the building, which is a unique and beautiful space.
We began to talk about the business mission at Relax and how they work to make the world a better place. Gretchen told us that they try to help every individual in the hopes that they leave their building feeling better than when they came in. They help customers to deal with stress, pain, and general unwinding.
Building Success By Valuing Clients
Relax! Massage Therapy & Skin Care has certainly managed to build an impressive reputation, so it came as no surprise to us that they have been very active in networking and charity events. This kind of presence in the community is an important part of what has helped Relax grow the ways it has.
There are many businesses out there that are looking to build as impressive a reputation as Relax! Massage Therapy & Skin Care has managed to. We asked if Gretchen could share any expert advice with these companies. Here’s what she had to say:
“You have to have video; you are dead in the water without online-video. You need to be connected, and have a way to hook your reviews to your web page. Make sure you are asking every customer for a review. Value all clients equally, from old to new. Have a warm and welcoming presence in all aspects so people know you care. Be respectful, be nice, and create special moments for your customers.”
Congratulations to Relax! Massage Therapy & Skin Care for being a 2019 Top Rated Local award winner, and special thanks to Gretchen for taking the time to speak with us!
