Vivian J.

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StandUp Wireless

48.61  Rating Score

Of 18 ratings posted on 2 verified review sites, StandUp Wireless has an average rating of 3.62 stars. This earns a Rating Score™ of 48.61.

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Apps named, "Sent" and "SmartUS" are constantly installing themselves on my phone without my permission. (I actually Gooogle searched these apps and I wasn't able to find any information on them and maybe that's why). I've been a StandUp Wireless customer for some years now. I've submitted a complaint in the past about my phone and number problem, which was solved. Although I still experience spam calls/spam text messages regardless of whether my number is on the "Do Not Call" registry list. Can't tell you how fun it is getting 3-4 calls a day about car insurance, credit cards or how I won a getaway because I stayed at a Marriott Hotel (which I would never). Now there's a whole different problem. Changing phone settings so nothing could install didn't work. Changing permissions for apps didn't work and don't even think about trying to uninstall the StandUp app because that's not going to happen. Malware Bytes and Kaspersky weren't able to do anything about the apps so I decided to do a complete factory reset on my phone thinking it would solve the problem of the above apps mentioned installing. I took a look at my phone this morning after receiving a text message only to be blocked from immediately going to my messages by a AD pop up. Went into my settings, saw I had 31 apps (yesterday there was only 29), scroll down my apps and what do I see? "Sent" and "SmartUs". If I wanted these apps on my phone, I would download them myself. It's in no way shape or form okay for apps, especially unknown apps, to be able to install themselves on people's phones. Especially when other customers of StandUp are dealing with the same issue and finding out their trojan malware.