Brian and Madalyn went out of their way to work with me and my sister and a Joint LTC Plan. We had numerous questions and Brian was kind enough to schedule several calls with us as well as answering questions via email. They were patience , had great followup and really worked to get us the policy that would meet our needs. I would, and have, highly recommend working with Brian and Madalyn on LTC. Their guidance has helped ease our concerns for the future.