I had my furnace maintenance done yesterday. There were no problems and I was very satisfied with the technician. I woke up this morning to a 60 degree home, it’s below freezing outside. My furnace apparently hasn’t been running since yesterday. I called asking to speak to the technician to help me troubleshoot the situation as I’m unavailable for the next 3 days for an appointment. I was told that wasn’t possible and I’d have to wait for 3 days until they could schedule an appointment. It’s hard to believe there were no other options. There was zero concern for my situation. Because of this I’ll give my business to another company and pay for them to come out instead.