Dennis B.

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CFL Screens

39.38  Rating Score

Of 20 ratings posted on 2 verified review sites, CFL Screens has an average rating of 2.78 stars. This earns a Rating Score™ of 39.38.

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We had hurricane damage to our pool enclosure and contacted CFL Screens to do the replacement. At that time I informed CFL Screens that we were no longer residing at the house but we were doing our due diligence to have the screen replaced while we were waiting for the house to be sold. We signed the contract and gave CFL the deposit. CFL took down the old screen and started some drawings. During this time we settled on the house and we were told the new owner would not complete the screening process. I reviewed our contract with CFL and did not see any provision for cancellation i.e. forfeiture of remaining deposit, etc. I contacted CFL twice and was contacted by them once and I explained the situation. I also asked for a final bill and any part of the deposit that was not used to remove the screen and to prepare the drawings. Since my last contact in December of 2017 I have not heard anything back. I'm not expecting much but I can't imagine that it costs more than the deposit I made to tear down a screen. I see where CFL states they are a 'faith based' system. That would mean to me they would charge a fair price for a fair job. I have no problems with the job they did, however I do believe since the contract had no provisions for cancellation I should have been refunded (or at least given a final bill that explains the time/materials used) the monies that were not used.