So pleased with my experience and how well I can hear ... frankly I did't realize what I wasn't hearing! These folks did a comprehensive hearing test, shared the results and made sure I understood what my hearing issues were. Based on the results they helped me choose my hearing aids. No high pressure sales tactics ... just a common sense discussion about my options and what type of aids would fit my life style. In short, top-notch service and products. These folks know their stuff.