This was by far the best experience I've ever had with a roofing company and I've had several. From start to finish Ken was always in communication with me regarding the process to include the bid and the day of... everything was done in a timely manner and all evidence of them being at my property when they were done was gone except for the beautiful new roof. I couldn't find a better price and I had three bids. The best part of this whole story is several months later a piece of siding came loose. Gave Ken a call at roof.net and I told him the story, he got somebody out there that day, (it was raining), fixed it just like that.......just wow!