I don't know what has happened to Leslie's. Used to be reliable and good customer service. That is not true anymore. The store personnel do not know their products or how to treat a customer. When calling the 800 number it is about the same. Every time I called it was hard to understand the individual due to a heavy accent. It appears that any question asked, you are told what they think you want to hear and most of the time the answer is incorrect. Instead of saying "I don't know, but will find out" they guess and most of the time the guess is incorrect. I am highly disappointed with these people. As far as I am concerned they should give up selling to the general public.