Andy from Shasta has worked with me for many years doing pool repairs and educating me on how to take care of my pool. He has been a tremendous asset to me and has always been upfront and honest in his assessments and his work is flawless. A prime example was his visit today...I had been told I needed a new pump for my pool as it wasn't producing enough pressure to the in-floor heads to make them work properly. Andy came out, assessed and found the pump to be working properly. Andy went through a thorough process of elimination and, after taking the low profile valve apart, found several of the low profile clips to be broken causing low pressure due to them remaining open constantly. Andy repaired what was needed and the in-floor heads were back to normal. Andy saved me about $1000.00 with his attention to detail and his honesty. That's priceless to me as a customer! Andy is a stand-up representative of your company and has been for many years. I can only hope your other representatives are the same.