The quality of the plugs look good and the value I believe is on par with other company prices. I did a Google search for custom ear plugs and found Audiology Innovations Ltd. Their website gave a lot more information about custom ear plugs than any other in Calgary. I called and left a message which was returned within an hour by Leanna. Leanna was an absolute delight to talk to on the phone. She listened to my story and answered my questions. Provided me with an appointment date and time after confirming which of their locations I wished to go to. Upon arrival at the clinic I was greeted by Gaynor and again she was lovely to talk to. I was initially only getting custom ear plugs made however it was suggested that I consider a base level hearing test. Great up sale! As they were able to accommodate me within the next 30 minutes I stayed and was very happy with Margot’s assessment and discussion of results. There was a female student doing her training and was nice as well. She missed a few instructions during the assessment which were quickly rectified. I would highly recommend Audiology Innovations Ltd. (in their new Sunpark office) to assist you with your hearing or in my case noise reduction needs. Ear plugs arrived in under 3 weeks. Was able to pick up at my convenience however suggested I could call ahead and let them know when I was coming. I did this. Tracy helped me first and then Margot (audiologist) can to watch me put the ear plugs in. Another great interaction with the ladies at the office.