The owner was horrible to deal with and refused to refund my money for a service that wasn’t provided in an adequate time and at the end of the day served no purpose regardless. It also took constant follow up from myself before he talked to me finally, only to tell me that I misunderstood and that he had my name in writing on the paper, he made sure I knew that. Regardless of not coming to an agreement there he wasted my time with condescending questions to compare the situation to whatever, that had no purpose or value to the conversation. Again I had to call back about this I’d say 5 times over 2-3 weeks to be able to speak to him as I sit there listening to waiting music about how they have the best customer service out there, meanwhile the owner doesn’t practice what he preaches. Really didn’t like that aspect of this business and feel like all the guy cared about was that I signed his document. All the other staff was friendly for sure, but I even got confirmation when they picked up the traps that none of them went off and basically I did indeed waste $250 for nothing. Above all would not want to contribute to anything affiliated with the owners business again