Due to the malpractice of this business we now have to spend over $1600 for termite treatment. We asked on multiple occasions for Urbanex to assess our home for termites when they came to do the typical pest control treatments. They claim they did, but we continually saw termite infants (currently due as well) and now have a major issue. Completely irresponsible and very frustrating. They did not do what they claim they do for servicing. If you plan to use them, expect nothing to change and will then have to pay more to correct their errors. DO NOT USE!