They say good customer service is dead. Well not at Furniture Solutions they go above and beyond. They serviced my sofa and diagnosed an additional problem in minutes. These guys know their stuff. If you need quality furniture repair done by a knowledgeable, professional and dependable service then Furniture Solutions should be your first call. The next time I buy furniture and get the warranty I will ask if they use this company, if not I might buy elsewhere. On a scale of 1 to 5 they are a 10.