DO NOT USE THIS COMPANY. I used them for my move and not only were they four hours late, but they were rude, When my stuff was returned three months later, they were again late and everything smelled and had water damage and mold. My brand new King Sized mattress was the worst with a huge water stain, but Queen mattress, rugs, towels, all smelled moldy and were damp. When I contacted the company they told me there was NO claims number and had to submit everything by e-mail. I immediately sent videos and photos of the damage. They took forever to respond (I had to buy a new mattress in the meantime) and then they did, they offered a paltry $200 that doesn't even cover my mattress damage. I am now stuck with $4,000 in things I have to replace. I could go on and on but save yourself the stress and use someone else.