Our Account Manager Brian Wimsatt was very easy to work with. He reached out to us before we even stepped foot into the showroom. He worked with us in every aspect of tile selection as we began the process, and took the time to fully understand what we were looking for in selecting floor and wall tile for our shower project. He ordered specific tile samples for us at no cost, to be certain we were totally satisfied with the selection for our project. I would highly recommend working with Brian if you have any tile or flooring project. You won't be disappointed.