Do not use this company. The entire experience was exhausting. We were quoted 6-8 weeks. It took 25 weeks from the beginning of demo. We signed in Feb 2022. They didn't start demo until Jun 2022. We were remodeling a small downstairs bathroom. They did not complete the project until the end of Nov 2022. The design person seemed nice. But she sold us on a piece of granite that we based our color scheme on that we then couldn't get. Found out later she was fired for incompetence. Their approach seemed to be bait and switch. The never ending barrage of change orders driving up the price was ridiculous. They had to do the shower floor 3 times before getting it correct. If I hadn't caught the error they were going to use the wrong tile for the floor. The grout job was poor. The alignment of the tiles was horrible. The amount of wasted product that we paid for was insane. They left the threshold loose. They had to come back out. They couldn't hang a simple electrical cover. They put one screw in semi tight. And the others were just in the plate, not secured to anything. We had to constantly beg for updates. We even reached out to the Brandon one of the owners. During one exchange with him. I was told to leave the worker alone and mind my business. Which I interpreted as the owner telling me to sit down and shut up. One of the things that sold us on the company was they said all their people were W4 employees. Talking to the people that showed up at our home, that is NOT the truth.
Avoid this company. Save yourself endless delays and headaches.
Top Rated Local® Business in Arizona, Home Contractors (#5 in 2018)
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