Top Rated Local

Claimed

2019

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Awards & Partners

Life Protect 247

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97.71  Rating Score™
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Of 1,960 rating posted on 4 verified review sites, Life Protect 247 has an average rating of 4.77 stars. This earns a Rating Score™ of 97.71.

Serving: VIRGINIA BEACH, VA

Top Rated Local® Business in Virginia (#1 in 2019)

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Life Protect 247

Special Offers

Mobile Monitoring - Only $39.99 mo/ FREE Equipment Get Protected 24/7

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249 Total Reviews
4.8
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249 ratings & reviews posted directly on Top Rated Local®

Quality
4.8
Value
4.7
Timeliness
4.8
Experience
4.8
Satisfaction
4.8
OVERALL
4.8
Showing 71-80 of 248 items.

1 review

Other than the fact that it takes a long time for someone to answer. The service is great.

1 review

My information was not entered correctly and she fixed it

1 review

Ebony was very sweet and caring and extremely helpful to me. She is a wonderful asset to your company.

1 review

Very helpful and friendly.

1 review

Stacy was very kind and listened to me instead of trying to be pushy like some people are. I was very pleased how she helped me resolve my issues and how compassionate she was with me. If I ever need a device like my wife had, I won't hesitate to call you and I hope I can talk to someone like Stacy about it.

1 review

Have just received unit. No evaluation possible at this time

1 review

JoAnn was very helpful. She talked me through my concerns. I felt she understood my anxiety to where I felt comfortable using Med Alert.

1 review

Very helpful took care of my issue

1 review

I really don't like wearing this device around my neck, its not comfortable, it kinda bugs me. I also wasn't impressed with the timeline it took you to ship it to me 10 days after you took my money out of my checking account, but I was told it could have been quicker if I had used a credit card, but I wasn't given a choice when I called in, and perhaps a supervisor might need to find another job if he can't get his employees to follow instructions.

1 review

Only problem was when I had a deep gash in my calf at 1:30 one morning and pushed my button. The operator asked if it was an emergency and I said not exactly...not dying... then asked if I needed EMS and I told him just the car to take me for stitches. THEN the same again TWICE. I got off and called the office and explained. She said that is what I would always get.... Next day called her back and said I live in an apartment of old folks and know they send a car with the EMS and Fire Truck. I just want the car to take me to ER. She agreed to call them. Said I would meet them at the front door. Truck and EMS came, put me on the gurney, took info and checked me and loaded me into the EMS. Since it was not an emergency, medicare didn't approve and my Insurance didn't pay. I am very low income and don't know how I will get them paid off. Any suggestions? What if I've fallen and can't get up. Still to ER? If this is the only help, I may just call 911 without the button, my phone is always with me... maybe they would be better help and less expensive.

*1 additional review is factored into the overall rating, but is not public at this time. You can be confident that with Top Rated Local® all verified reviews and ratings are accounted for in the overall ratings and Rating Score™ whether they are displayed publicly or privately. This ensures the overall rating is as accurate as possible.