Top Rated Local® is pleased to announce that, due to their incredible 99.52 Rating Score™, Imagine Salon and Day Spa has won two awards in 2018!
Whether you’re looking for a haircut, a facial or a hair treatment, there’s one salon in Surprise that can’t be beat — Imagine Salon and Day Spa.
The team at Imagine Salon and Day Spa puts an emphasis on customer service, and that has helped them earn hundreds of positive online reviews with an average rating of 4.95 stars and two Top Rated Local awards for 2018 — one for being among the top 100 businesses in Arizona and one for being rated number two for beauty salons and spas in Arizona!
Here’s just one of the many five-star reviews that helped them get there:
“If you’re looking for a professional salon with highly qualified stylists, this is the place! I have had nothing but a positive experience. …I have been a client for the past five months and know I am in good hands. In addition, the salon is always clean and tidy.” – Tiffany M
Not Your Average Beauty Salon
There are many things that set Imagine Salon and Day Spa apart from other beauty salons in Arizona. For one, it is one of the only upscale salons on its side of the valley.
Another thing that sets Imagine apart from other beauty salons is its staff’s commitment to next-level customer service. The staff at Imagine will always go the extra mile to ensure the highest caliber experience for their clients.
Last but certainly not least, Imagine Salon and Day Spa is an Aveda partner, giving it the ability to offer professional products that are high-quality, environmentally friendly and natural.
We asked the owner of Imagine Salon and Day Spa, Wendy Cosentino, why they do what they do. Here’s what she had to say:
“Our mission is to create a nice, calm environment for people to be able to come in and relax. We love doing hair and making people feel beautiful.”
Building Success Through Feedback and Community Involvement
Imagine Salon and Day Spa has managed to build the kind of online reputation that any company would envy, and when we asked Wendy what her secret to success was, she credits it to the teams proactive approach to customer feedback and the meticulous care she puts into fostering the company’s reputation.
“I look at my online reputation every day, and I even hired a company that gathers reviews via email after a client sees us to proactively solicit feedback.”
In addition to the growth that Imagine Salon and Day Spa has enjoyed from its strong online reputation, Wendy has grown the business by giving back to the community. Imagine Salon has partnered with the American Cancer Society to help collect donations, and the stylists provide free haircuts to battered women.
Word of mouth is also a means of growth for Imagine Salon, and they always offer discounts to anyone who refers their friends and family to the salon.
We asked Wendy what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:
“Keep on top of your brand and your reputation every day. This has to be your number one focus.”
Congratulations to the team at Imagine Salon and Day Spa for being a 2018 Top Rated Local award winner, and thank you so much, Wendy, for taking the time to speak with us!
If you’re looking for the right beauty salon in Surprise or the surrounding areas, we highly recommend Imagine Salon and Day Spa. Visit their site today to learn more!
