Top Rated Local® is pleased to announce that Serenity Salon & Day Spa is a 2019 award winner for beauty salons and spas in Nebraska!
Look and feel your best with the help of Serenity Salon & Day Spa in Lincoln.
Serenity Salon & Day Spa has received dozens of reviews on four verified sites with an average rating of 4.82 stars, earning them an incredible Rating Score™ of 96.16 and a 2019 Top Rated Local award for ranking among the top 10 beauty salons and spas in all of Nebraska!
Here’s just one of their many five-star reviews:
“I absolutely love my new haircut! The owner is fantastic at what she does, and I can’t wait to come back. Highly, highly recommended!” – Courtney T.
Not Your Average Beauty Salon
Tausha Ostrander, the owner of Serenity Salon & Day Spa, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Serenity Salon & Day Spa apart from the many other beauty salons and spas in Nebraska. Tausha told us that they are primarily focused on customer care and work hard to ensure that everyone is happy before they leave. And with an esthetician and 17 other girls on the team doing hair, they have what it takes to offer everything for beauty.
We also wanted to know why they do what they do at Serenity Salon & Day Spa and how they work to make the world a better place. Tausha shared with us that their slogan is:
“Inner beauty meets outer beauty.”
She told us that their clients come to Serenity Salon & Day Spa to enjoy themselves, and they always keep it about the clients.
Building Success Through Customer Service
When we asked Tausha about Serenity Salon & Day Spa’s secret to such a strong online reputation, she pointed to their customer service and their commitment to ensuring that every customer is taken care of. If anyone has a bad experience, Tausha makes it a point to take care of them.
Outside of building the kind of online reputation any business owner would envy, Serenity Salon & Day Spa has spread the word about who they are and what they do by posting on social media every day and through word of mouth.
Clearly, Tausha knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“Customer service has fallen short lately. If you treat your clients the best way, your business will succeed. I’m on it when it comes to the negative reviews.”
Congratulations to the team at Serenity Salon & Day Spa for being a 2019 Top Rated Local award winner, and thank you so much, Tausha, for taking the time to speak with us!
We highly recommend Serenity Salon & Day Spa in Lincoln. Visit their website today!