California’s Top Rated Local® Beauty Salons & Spas Award Winner: Bria Salon

Top Rated Local® is pleased to announce that Bria Salon is a two-time 2018 award winner in California!

When you want a salon experience like no other in Burlingame, no other option beats Bria Salon.

Bria Salon has earned hundreds of online reviews with an average rating of 5.00 stars, a phenomenal Rating Score™ of 100.00 and two 2018 Top Rated Local awards — one for being ranked among the top 100 businesses in California and one for being ranked the number one beauty salon and spa in California!

Here’s just one of their many five-star reviews:

“Just back from another wonderful experience at Bria, and I can’t recommend them highly enough. Excellent technically, and the best in how they treat you every time. And, if those things were not enough — which they are — they are always investing in making their space and their services better! Love, love, love them.” – Linda C

Not Your Average Beauty Salon

The level of training and education for each and every stylist at Bria Salon is unparalleled. Not only that, but each stylist specializes in a particular trade, ensuring that every client gets the right stylist for their needs.

We asked Jennifer Hilliard, the owner of Bria Salon, why they do what they do and how they work to make the world a better place. Here’s what she had to say:

“We all love hair. We love what we do. Seeing a client leave happy and confident is one of the best feelings, and we strive to see that every time a client leaves our doors.”

Building Success Through Unbeatable Service

Jennifer credits Bria Salon’s strong online reputation to the unmatched service they provide for their clients.

“We pride ourselves on delivering the best hair colors and cuts. We have an incredibly strong education program in-house that every employee goes through. We set a culture of high-quality stylists who are all committed to the same degree of excellence on every cut.”

For Bria Salon, growth is largely about referrals from happy clients. Every client is like a walking billboard for Bria Salon, and they have a referral program in place where customers get a 25-percent discount for themselves and a friend when they spread the word.

We asked Jennifer what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Do right by the client; don’t ever do anything for the money. Integrity is key.”


Congratulations to the team at Bria Salon for being a 2018 Top Rated Local award winner, and thank you so much, Jennifer, for taking the time to speak with us!

For a salon experience that can’t be beat, we highly recommend Bria Salon. Bria Salon is always hiring and always looking for professionals with a strong work ethic, and they will never say no to the right person. Visit their website today to learn more!

Colorado’s Top Rated Local® Beauty Salon and Spa Award Winner: Riverspointe Spa

Top Rated Local® is pleased to announce that Riverspointe Spa is one of the top 10 beauty salons and spas in the entire state of Colorado!

“Amazing! I used the Riverspointe Spa for my wedding hairstyles and the hair styling of my bridesmaids, and they did amazing! My trial appointment allowed me to try different styles to see what I liked, and they were amazing at working from pictures and suggesting ideas for me. On the actual day, they were so accommodating with our big group, and all of my bridesmaids loved their hair! I got so many compliments on my hair at the wedding, and the staff was all very responsive and easy to reach. I loved my entire experience here and they definitely made my wedding in Estes Park that much better!” -Faith C.

“My husband went in for a blowout the morning of our wedding. I made the reservation for him online and therefore wasn’t sure how they would react to a guy walking in with hip-length hair, but they were warm, friendly and so so helpful! He had a great experience. In addition to the blowout, they trimmed off a few inches (much needed) and gave it to him (in case I wanted it — their suggestion. When the hairstylist found out we were having a Scottish wedding and he would be wearing a kilt, she made the genius suggestion of doing a half-braid. It looked amazing! For the blowout, trim and braid style we ended up paying less than I was expecting for the blowout alone. They are great!” -Nicole C.

These are just two of the literally hundreds of phenomenal five-star reviews Riverspointe Spa has received across our verified review sites. These reviews have earned Riverspointe an impressive 99.94 Rating Score™, as well as a 2018 Top Rated Local award!

Not Your Average Spa

Our team got the chance to chat with owner, Melissa Martin, about Riverspointe Spa’s phenomenal online reputation. When asked what sets them apart, she said, “We really embody ‘spa’ in every sense of the word. When you arrive, we have you slip into your spa robe and sandals. We encourage you to use the complimentary infrared sauna for about 10 minutes before and 10 minutes after your appointment. We frequently hear, ‘that was the best massage/facial/service I’ve ever had!’ Stay for a while and relax in our relaxation room as well. It’s right on the riverwalk and the beauty of nature is all around.”

Building Success With A Stellar Team

So, what’s the RiversPointe secret to success? A dedicated, talented, and hardworking team. In Melissa’s own words, “It’s the team at Riverspointe Spa! Our customer happiness managers, massage therapists, nail techs, estheticians, stylists, and makeup artists are committed to taking such good care of each and every client. We are all enjoying continuing education as well to stay on top of our game!”


Congratulations to the team at Riverspointe Spa for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Beauty Salon and Spa Award Winner: Altered Ego Salon and Spa

Top Rated Local® is pleased to announce that Altered Ego is a 2018 award winner, due to their enviable 97.95 Rating Score™!

Providing unparalleled service to their clients, Altered Ego has built up a phenomenal online reputation. Here are just two of the reviews that got them here:

“I visited a couple months ago for a full head of highlights. I’m not from the area and took a risk based on Google reviews but it was so worth it. I loved my hair, I forget the name of the lady who did it but she took her time and she put in so many foils, superfine highlights and lots of them, she spoke with me in detail to make sure I was getting what I wanted. The place I went to before had left me with chunky highlights and strips of yellow, so I was pretty apprehensive about having my hair colored again — But, my hair was perfect! I can’t wait to be back in AZ so I can go back!” -Emilie W.

“[I] have been going here for over a year now! Each time I have been in, I have been matched with a different stylist and each has been great! Today, I was put with a new stylist and had to share what a wonderful person and stylist she is! I had very overgrown dark roots with my bleached hair and she took such wonderful time and effort to make sure my color matched my very light blonde hair. She even styled it after and I was so impressed at how [good] of a job she did and how her attention to detail really ensured I was leaving happy and [that my hair looked] how I wanted my hair to look…” -Amanda T.

Not Your Average Salon

We got a chance to speak with the owner, Chad Bare, about his business’ impressive online reputation and overall success. Altered Ego has been around for 35 years and is a family business, as Chad has carried on the family hairstyling tradition. They work hard to blend with the trends and cater to young people. They firmly believe that booths dehumanize the hairstyling process, which is why they operate completely booth-free. They are completely comfortable and encouraging of their clients trying out different stylists at the salon, giving it an atmosphere of community.

Building Success Through Experience and Knowledge

After nearly four decades and multiple generations in business, we knew Chad and the team at Altered Ego would have some wisdom to pass along. Chad’s advice to other businesses that want to create, build, improve, or maintain a phenomenal online reputation? “Stay active with the internet and new things that are coming out. Don’t be afraid, if you’re older, to talk to younger people about the internet. Once you’re out there, you’re out there. Not hiding from anything. How [else] are you going to put out the fires?”


We’d like to thank Chad for taking the time to speak with us about his business’ online reputation and extend a heartfelt “congratulations” to the team at Altered Ego for being a 2018 Top Rated Local award winner!

For a gorgeous new ‘do in Arizona, we highly recommend Altered Ego.

Utah’s Top Rated Local® Beauty Salon and Spa Award Winner: Big City Brows and Beauty Spa

Top Rated Local® is pleased to announce that Big City Brows and Beauty Spa is one of the top 10 beauty salons in the state of Utah!

We are thrilled to say that Big City Brows and Beauty Spa is a 2018 award winner, due to their impressive online reputation and excellent service to their clients. The positive reviews they’ve received have earned them an impressive 93.70 Rating Score™ as well as this award. The following are just two of the reviews that got them here:

“Ok, I never take the time to review stuff, but I can’t tell you enough how much I enjoyed my lift and tint session here. I am a very anxious person and have a hard time feeling comfortable in almost every salon I’ve ever been to. Not here! I will literally be coming back for any salon service I need from here on out. Felt like home. But, let’s get to the lift and tint. Perfection — and in less time and with so much less discomfort than any other lift I’ve had done before. I don’t have a before or after but we’ll put it this way, I will be letting my mascara collection collect dust.” -Sarah A.

“I am so glad I took the leap and finally got my eyebrows microbladed. Vanessa far exceeded my expectations. Her space is so beautiful and calming, she is so kind and made me feel so comfortable, and my eyebrows are beautiful! I can’t stop staring at them. They look so natural, she did an amazing job shaping them and she color matched my eyebrow color perfectly. It will be so nice to not have to fill in my brows every time I leave the house. I wish I would have done this a long time ago. I could not be happier with the results and would recommend her to anyone!” -Christine W.

Not Your Average Beauty Salon

We got a chance to chat with Vanessa Lavey, the owner of Big City Brows and Beauty Salon about how she keeps up such a positive online reputation for her business. “[Our] approach to [our] services and beauty [generally] is that each person is their own individual person of beauty and [we] push them to the max of what they have naturally. Brows are the focus of the face and [my] passion… [We] have a small staff, kind of boutique feel… Other spas want to specialize in everything. [I personally] have thousands of hours of experience and training in eyebrows…”, she said, when asked what makes Big City Brows and Beauty Salon different.

Building Success By Constantly Learning

With such a solid base of loyal customers and so many excellent reviews, we knew Vanessa would have some advice for other business owners. She said, “Ask for help. Humble yourself and ask for help… Listen to advice, even if you don’t want it… When you open a business, it’s like having a baby in itself because you need to do everything you can to make [sure] the baby live[s].


Congratulations to the team at Big City Brows and Beauty Spa for being a 2018 Top Rated Local award winner!

Arizona’s Top Rated Local® Beauty Salons & Spas Award Winner: Imagine Salon and Day Spa

Top Rated Local® is pleased to announce that, due to their incredible 99.52 Rating Score™, Imagine Salon and Day Spa has won two awards in 2018!

Whether you’re looking for a haircut, a facial or a hair treatment, there’s one salon in Surprise that can’t be beat — Imagine Salon and Day Spa.

The team at Imagine Salon and Day Spa puts an emphasis on customer service, and that has helped them earn hundreds of positive online reviews with an average rating of 4.95 stars and two Top Rated Local awards for 2018 — one for being among the top 100 businesses in Arizona and one for being rated number two for beauty salons and spas in Arizona!

Here’s just one of the many five-star reviews that helped them get there:

“If you’re looking for a professional salon with highly qualified stylists, this is the place! I have had nothing but a positive experience. …I have been a client for the past five months and know I am in good hands. In addition, the salon is always clean and tidy.” – Tiffany M

Not Your Average Beauty Salon

There are many things that set Imagine Salon and Day Spa apart from other beauty salons in Arizona. For one, it is one of the only upscale salons on its side of the valley.

Another thing that sets Imagine apart from other beauty salons is its staff’s commitment to next-level customer service. The staff at Imagine will always go the extra mile to ensure the highest caliber experience for their clients.

Last but certainly not least, Imagine Salon and Day Spa is an Aveda partner, giving it the ability to offer professional products that are high-quality, environmentally friendly and natural.

We asked the owner of Imagine Salon and Day Spa, Wendy Cosentino, why they do what they do. Here’s what she had to say:

“Our mission is to create a nice, calm environment for people to be able to come in and relax. We love doing hair and making people feel beautiful.”

Building Success Through Feedback and Community Involvement

Imagine Salon and Day Spa has managed to build the kind of online reputation that any company would envy, and when we asked Wendy what her secret to success was, she credits it to the teams proactive approach to customer feedback and the meticulous care she puts into fostering the company’s reputation.

“I look at my online reputation every day, and I even hired a company that gathers reviews via email after a client sees us to proactively solicit feedback.”

In addition to the growth that Imagine Salon and Day Spa has enjoyed from its strong online reputation, Wendy has grown the business by giving back to the community. Imagine Salon has partnered with the American Cancer Society to help collect donations, and the stylists provide free haircuts to battered women.

Word of mouth is also a means of growth for Imagine Salon, and they always offer discounts to anyone who refers their friends and family to the salon.

We asked Wendy what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Keep on top of your brand and your reputation every day. This has to be your number one focus.”


Congratulations to the team at Imagine Salon and Day Spa for being a 2018 Top Rated Local award winner, and thank you so much, Wendy, for taking the time to speak with us!

If you’re looking for the right beauty salon in Surprise or the surrounding areas, we highly recommend Imagine Salon and Day Spa. Visit their site today to learn more!

Colorado’s Top Rated Local® Award Winner: TEN Salon and Spa

We are thrilled to announce that TEN Salon and Spa is a 2018 Top Rated Local® award winner, due to their phenomenal 98.74 Rating Score™. They’ve earned tons of positive reviews from satisfied clients. Here are a couple of our favorites:

“I am always a bit nervous going to a salon for the first time, but I have nothing but good things to say about this place! The staff were all friendly and welcoming as soon as I walked through the door. The environment is very clean, modern, and relaxing. My hair stylist did a fantastic job with my cut and color! He really took his time with the highlighting process and the color turned out exactly how I wanted it. He also suggested some great products that would help with some of the issues I have with my hair. You can tell he’s passionate about his job and making your hair look it’s absolute best! The warm paraffin wax hand soak included with the service was also a nice touch. I will definitely be back and suggest this place to anyone looking for an overall great salon experience!” -Renee L.

“I had such an amazing experience at Ten Salon. Not only do you get the foot soak, warm paraffin hand treatment, and a glass of wine with your treatment, but the color and cut was exactly what I was looking for. Lauren did an amazing job. I will be back and can’t wait to try some of the spa treatments that are available.” -Amy S.

Owner, Ashley Burgey, took a moment to chat with us about her business’ impressive online reputation. This is what she had to say:

What is your secret to such a strong online reputation?

We have an amazing clientele base that is active on social media. It helps when they engage with our posts, write reviews, and check-in when they visit us.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

At TEN, we are unique in the sense that we have a large, 12,000 square foot venue that houses a medical spa, full-service salon, and grooming lounge, as well as a full-service nail bar. Our award-winning salon and spa has been part of this community since 2005 and we pride ourselves on providing an excellent experience for each person that walks through our doors.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We want to provide the highest quality services and products to our guests. We strive to remain consistent and loyal to what we believe in and what we do. We enjoy being a positive influence on this industry and this community.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

Treat every guest and employee with respect and provide an exceptional service experience every time. Reviews matter, so take everyone seriously. If someone doesn’t feel like their service was exceptional, reach out to them to see how you can make it right.


Thank you for taking the time to speak with us, Ashley! We appreciate it. Congratulations to you and your entire team on your 2018 Top Rated Local award!

If you’re looking to be pampered in Loveland, we wholeheartedly recommend TEN Salon and Spa. You can find out more about them on their website.

Colorado’s Top Rated Local® Beauty Salon and Spa Award Winner: Urban Escape Day Spa

We are excited to announce that the team at Urban Escape Day Spa has won a 2018 Top Rated Local® award for their excellent service and outstanding 98.77 Rating Score®. Their outstanding reviews from happy customers got them here, and are incredibly well-deserved. Here are a couple that we think really capture the essence of Urban Escape:

“Urban Escape is a relaxing, pampering, stress-reducing spa where I go as much as possible to decompress and feel pampered. The staff is welcoming and clearly honor the comfort of all clients. I receive regular massages and have also had facials and frequent the nail services. All of my experiences have been positive. I always feel better when I walk out than I did when I walked in! Wonderful!” -Marcia H.

“I have been going to Urban Escape since they opened. It is locally owned. I have tried most of their services and have never been disappointed. It is immaculate, the technicians are very skilled, and the atmosphere is welcoming and incredibly relaxing. The line they carry is fabulous. Urban Escape gives back to the community in many ways, including toy drives for the Ronald McDonald House and providing a spa day at the Ronald McDonald House for moms on Mother’s Day. They have also been generous to Sky High Hope Camp, which is a camp for children with cancer and their siblings.” -Connie H.

Spa Manager, Kenna Long took the time to discuss Urban Escape Day Spa’s online reputation and commitment to excellence with us. This is what she had to say:

What is your secret to such a strong online reputation?

We have been blessed to stay a small, family-owned business for the past decade. Because of that, we’ve maintained a steady client base that has been extraordinarily appreciative of our care. They leave reviews because they want to support us!

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

I think that we do a really good job of hitting the middle ground between a basic massage and facial location and a high-end spa. We’re not trying to be a completely high-end spa. We really want it to be a very comfortable atmosphere so our clients don’t feel intimidated. Our goal is to provide high-quality, accessible service.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

This all started when the spa’s owner (Robert)’s daughter (Adrienne) earned her esthetician’s license. Robert suggested opening a spa to take advantage of that. At the time, she thought the idea was a little bit wild — but here we are, 11 years later!

Outside of building a strong online reputation, what else do you do to market and grow your business?

We do a lot with word of mouth; we’re also in close connection with a lot of the small boutique hotels in town. People that are looking for something to do in town will call the front desk, who will then call us and get them a discount. We also tend to get quite a bit of foot traffic, due to our location in the heart of Golden.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

I think it’s important to really be in love with what you’re doing. It attracts people who want to work for you and attracts clients who can feel that you’re passionate about your job!


Thank you for speaking with us, Kenna! We appreciate it. To the entire Urban Escape Day Spa team, congratulations on your Top Rated Local award!

If you’re in search of relaxation and pampering in Golden, Colorado, look no further than Urban Escape Day Spa. You can learn more about them on their website.

Colorado’s Top Rated Local® Beauty Salon and Spa Award Winner: Reign Hair Salon

We are pleased to announce that, due to their impressive 98.4 Rating Score™, Reign Hair Salon is a Top Rated Local® award winner!

They’ve built up an incredible online reputation due to positive reviews from their happy customers. See what some of them have to say:

“I just had one of the most amazing experiences at Reign Salon. Nate and Lauren were both so incredibly warm and friendly and they went above and beyond to make sure that all my needs were met. Seriously, I’ve never felt so pampered and listened to at a salon as I did here — hot tea, scented foot bath followed by a foot massage, complimentary deep conditioning treatment and great conversation. I came in for a simple cut and highlight and left feeling like I’d had a spa day. Not to mention that they did an amazing job with my color! Lauren has put a tremendous amount of detail into making this salon as comfortable as possible — complete with soft natural lighting, sinks that are actually comfortable for your neck and heated towels, I can’t recommend them enough!” -Megan L.

“Walked in 10 minutes before closing. The owner was so gracious and accommodated me. Was willing to do a full balayage. Super friendly. Excellent service! Best salon I’ve been to!” -Kara P.

Owner, Lauren sat down with us to give us the inside scoop on how her business built up such a stellar online reputation.

What is your secret to such a strong online reputation?

Our secret is great service. We treat our clients like family. This alone has led them to leave us these incredible reviews.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

Again, the answer is great service. We really do care about our clients, and they can tell. We believe our clients are queens, so we give them the royal treatment.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

We believe that everyone needs to be pampered sometimes, and we’ve specifically noticed this need in mothers of infants. Every week, we offer one day where mothers can bring in their infants, leave them in the care of a professional, and be pampered.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

We can not stress enough the importance of loving your clients. We make it a point to make sure every single one of our clients knows what they mean to us.

Lauren would like us to acknowledge that without her employees, her business would have never made it to the level it has. She says that it takes everyone on her team to make Reign what it is — a place where clients can come to get pampered, relax, and talk about whatever is on their mind.

Congratulations, Reign Salon team, on your Top Rated Local® Award!

If you’re looking to be your most gorgeous self, we highly recommend Reign Hair Salon. You can learn more or view their portfolio on their website.

Colorado’s Top Rated Local® Beauty Salons and Spas Award Winner: Beautiful You Skincare

Top Rated Local® is proud to announce that our 2018 award winner for beauty salons and spas in Colorado is Beautiful You Skincare.

Offering a range of spa services, from waxing and facials to airbrush tanning and bridal makeup applications, Beautiful You Skincare is the one-stop shop for all beauty and skincare needs in Pueblo.

There are many places consumers can go for skincare and beauty services, but as evidenced by their outstanding Rating Score™ of 98.2 and all of their positive reviews, there’s only one Top Rated Local beauty salon and spa, and that’s Beautiful You Skincare. Here’s just one of those glowing reviews:

“The staff has always been top notch! From facials to brow waxes, from answering my questions to perfecting my skin, I’m always taken care of with the utmost care, professionalism and kindness. They’ve helped to make my skin glow again, and with their knowledge and products, I’m able to keep it up at home. Thank you Beautiful You Skincare staff! You all are the best in the business!” – Kori

So, what’s Beautiful You Skincare’s secret to success for getting great reviews and building such a strong reputation online? We sat down with Owner, Desarae Marhofer, to find out. Here’s what she had to say.

What is your secret to such a strong online reputation?

It is about building trust with your clients and your employees. If you are able to build that trust organically, great reviews will come.

What makes you different? In other words, if you had one minute to sell somebody on why they should choose you, what would you say?

When someone makes an appointment with us, we will do everything to make it a great experience from the moment they walk in the door to the moment they leave. My biggest fear is having a client walk out feeling like they didn’t get what they came in for, and we will do everything in our power to make sure that doesn’t happen.

Why do you do what you do? In other words, what is your mission and/or how do you attempt to make the world a better place?

My “why” is not about the money; it’s about building a community and touching people’s lives. As someone who struggled with skin issues as I was growing up, I truly understand what it feels like, and my heart is in everything we do for our clients 100 percent. Helping my clients feel more confident and helping my employees achieve their goals make it all worth it.

Outside of building a strong online reputation, what else do you do to market and grow your business?

We are very active and involved in our community. We also have an active presence on social media.

What advice do you have for other businesses trying to build a strong online reputation and grow their business?

If you find your “why” and stay true to it, then the rest will happen naturally.


From all of us at Top Rated Local, we’d like to congratulate the team at Beautiful You Skincare for building such a solid online reputation, for impacting their community in such a meaningful way and for being a 2018 Top Rated Local award winner!

If you’d like to learn more about Beautiful You Skincare, visit them online today!