Top Rated Local® is pleased to announce that West 13th Salon is a 2019 award winner for beauty salons and spas in North Dakota!
From haircuts and hair color to wedding styles, West 13th Salon is the beauty salon to turn to in West Fargo.
West 13th Salon has received more than 150 reviews on four verified sites with an average rating of 4.71 stars, earning them a stellar Rating Score™ of 95.14 and a 2019 Top Rated Local award for ranking among the top 10 beauty salons and spas in North Dakota!
Here’s just one of their many five-star reviews:
“I stopped in a while back and was able to get a haircut… I do not go to get my hair cut often and have two little ones at home, so I don’t have a whole lot of time to put toward doing my hair in the morning. I was able to explain my situation and what I think I wanted, and [they] ran with it!! It turned out great! The owner even came by to make sure that my cut was just what I wanted/needed. Great customer service!” – Lindsay D.
Not Your Average Beauty Salon and Spa
We wanted to learn more about this one-of-a-kind business and the impressive reputation they’ve built, so we took a few minutes to talk with Janelle Finseth, owner of West 13th Salon.
The first question we had for Janelle was what sets West 13th Salon apart from the many other beauty salons and spas in North Dakota. Here’s her response:
“We focus a lot on our guest experiences. We do a lot of education. We use organic products.”
She added that they are focused on building customer relationships.
We also wanted to know what their mission is at West 13th Salon and how they work to make the world a better place. Here’s what Janelle had to say:
“Our mission is ‘beautiful in everything you do. To inspire, To educate, To serve.’ It is my commitment to my team.”
Building Success Through Guest Services and Referrals
Janelle credits West 13th Salon’s strong online reputation to the exceptional guest service they provide.
Outside of their powerful online reputation, West 13th Salon has grown through their monthly promotions and aggressive referral programs.
It’s clear that Janelle knows a thing or two when it comes to growing a business and building an online reputation. Here’s her advice for the many other business owners out there working to do the same thing:
“Take care of your team and educate them.”
Congratulations to the team at West 13th Salon for being a 2019 Top Rated Local award winner, and thank you so much, Janelle, for taking the time to speak with us!
We highly recommend West 13th Salon in West Fargo when you want to look and feel your best. Visit their website today!