Top Rated Local® is pleased to announce that William J Hendricks, MD, is a 2019 award winner!
“Our family [has] had many medical issues crop up over the years, and Dr. Hendricks has always given expert advice. He takes the time to help us understand the complex/difficult questions we need to have answered. He has always been available in a timely manner. Thanks for the excellent care and for directing us to the right resources.” -The Plummer Family
That’s just one of the many rave reviews William J Hendricks, MD, has received on three verified review sites, earning a 95.08 Rating Score™, a 4.91 average star rating, and a spot among the top 10 family doctors in Kansas.
Not Your Average Family Doctor
Morgan Shandler, the Senior Public Relations Strategist at the office of William J Hendricks, took some time to speak with us about the clinic’s online reputation and overall success.
It’s clear that this team is doing something right. That’s why we wanted to know what it is that sets them so far apart from their competition. Morgan credited their success to the excellent, compassionate care they provide. “The difference between us and other family doctors is the service people receive when they visit the doctor. We focus on providing a great in-person experience and paying detailed attention to each patient. Our mission is to extend the healing ministry of Christ by taking care of the patient’s body, mind, and spirit.”
Building Success Through Strong Relationships
When it comes to marketing and actively working on an online reputation, Morgan and the William J Hendricks team lean on their website, as well as patient surveys. In Morgan’s words, “Our website is a big part of the effort. Taking a survey is important. We match the survey results of a first time patient with a doctor based on the answers.”
We couldn’t let Morgan go without finding out what she thinks other businesses should know. Here’s the advice she gave us to pass on:
“It starts with providing a great experience, one that builds a strong relationship. Respond to any reviews.”
Congratulations to the team at William J Hendricks, MD for being a 2019 Top Rated Local award winner, and thank you so much, Morgan, for taking the time to speak with us!
